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posted on 15 Jun 2024
SVA stands for Service Level Agreement and it defines the level of service a customer can expect from a company.
SVA outlines the specific services provided by a company and the standards to which they will be delivered
It includes details such as response times, resolution times, and availability of support
For example, a company may have an SVA that guarantees a response to customer inquiries within 24 hours
The ozone layer is a protective layer in the Earth's stratosphere that absorbs most of the sun's harmful ultraviolet radiation.
Protects living organisms on Earth from harmful ultraviolet radiation
Prevents skin cancer, cataracts, and other health issues in humans
Helps maintain the Earth's temperature balance by absorbing and reflecting solar radiation
Damages to the ozone layer can lead to increased UV radiation reaching
I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 3 interview rounds.
I would listen to their concerns, empathize with their situation, apologize for any inconvenience caused, and offer a solution to their problem.
Remain calm and professional
Listen actively to the customer's complaint
Empathize with their situation and apologize for any inconvenience caused
Offer a solution to their problem, and if necessary, escalate the issue to a supervisor
Follow up with the customer to ensure their iss
posted on 15 Jun 2024
SVA stands for Service Level Agreement and it defines the level of service a customer can expect from a company.
SVA outlines the specific services provided by a company and the standards to which they will be delivered
It includes details such as response times, resolution times, and availability of support
For example, a company may have an SVA that guarantees a response to customer inquiries within 24 hours
The ozone layer is a protective layer in the Earth's stratosphere that absorbs most of the sun's harmful ultraviolet radiation.
Protects living organisms on Earth from harmful ultraviolet radiation
Prevents skin cancer, cataracts, and other health issues in humans
Helps maintain the Earth's temperature balance by absorbing and reflecting solar radiation
Damages to the ozone layer can lead to increased UV radiation reaching
I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 3 interview rounds.
I would listen to their concerns, empathize with their situation, apologize for any inconvenience caused, and offer a solution to their problem.
Remain calm and professional
Listen actively to the customer's complaint
Empathize with their situation and apologize for any inconvenience caused
Offer a solution to their problem, and if necessary, escalate the issue to a supervisor
Follow up with the customer to ensure their iss
based on 1 interview
Interview experience
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