1 Telstra Customer Service Representative Interview Questions & Answers | Complete Prep Guide 2025

Telstra Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

RAM SAGAR

posted on 27 Jan 2025

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

4-6 weeks

Result

Selected

Top trending discussions

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Interview Tips & Stories

6d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

Wipro

Anonymous

posted on 29 Nov 2021

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Why do you want to join wipro?

Ans.

I want to join Wipro because of its reputation for excellent customer service and its commitment to employee growth and development.

Wipro has a strong reputation for providing excellent customer service, which aligns with my passion for helping others.
I am impressed by Wipro's commitment to employee growth and development, as evidenced by their extensive training programs and career advancement opportunities.
I believe ...

Answered by AI

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and believe in yourself.

Customer Service Representative Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 13 May 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

No response

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Customer Service Representative Interview Questions & Answers

HCLTech

Ritik

posted on 20 Dec 2024

Interview experience

Poor

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via LinkedIn and was interviewed in Nov 2024. There were 4 interview rounds.

Customer Service Representative Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 10 Feb 2024

Interview experience

Good

Difficulty level

Hard

Process Duration

4-6 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer support and Business to Business

Customer Service Representative Interview Questions & Answers

Wipro

Akshat Jain

posted on 1 Apr 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

More than 8 weeks

Result

Selected

I applied via Campus Placement and was interviewed before Apr 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you are able to clear the aptitude test at once.

Customer Service Representative Interview Questions & Answers

Wipro

Anonymous

posted on 26 Sep 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Sep 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's really outstanding company you will earn a lots of things from here, Environment is great, people are so coperative and mutual understanding, management is quite good.

Customer Service Representative Interview Questions & Answers

Wipro

Anonymous

posted on 5 Jun 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent and clearly Pronounciate your words.

Customer Service Representative Interview Questions & Answers

Wipro

Anonymous

posted on 29 May 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.

Customer Service Representative Interview Questions & Answers

TCS

Anonymous

posted on 28 Feb 2024

Interview experience

Bad

Difficulty level

Moderate

Process Duration

More than 8 weeks

Result

No response

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.

Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.

Really wish I would've recorded the conversation.

Telstra Interview FAQs

How many rounds are there in Telstra Customer Service Representative interview?

Telstra interview process usually has 2 rounds. The most common rounds in the Telstra interview process are Aptitude Test and HR.

How to prepare for Telstra Customer Service Representative interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Telstra. The most common topics and skills that interviewers at Telstra expect are Computer Networking, Customer Satisfaction, Flex, Https and Inbound Customer Service.

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Telstra Interviews By Designations

Interview Questions for Popular Designations

Telstra Customer Service Representative Interview Process

based on 1 interview

Interview experience

Excellent

Wipro Customer Service Representative Interview Questions

3.7

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HCLTech Customer Service Representative Interview Questions

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Tech Mahindra Customer Service Representative Interview Questions

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TCS Customer Service Representative Interview Questions

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BT Group Customer Service Representative Interview Questions

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AT&T Customer Service Representative Interview Questions

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Telstra Salaries in India

Software Engineer 168 salaries	₹9.6 L/yr - ₹27.2 L/yr
Senior Software Engineer 118 salaries	₹19 L/yr - ₹49.5 L/yr
Associate Software Engineer 53 salaries	₹7 L/yr - ₹10.1 L/yr
Scrum Master 48 salaries	₹14.6 L/yr - ₹50.8 L/yr
Software Developer 45 salaries	₹7.9 L/yr - ₹22.5 L/yr