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TTEC India Chat Support Associate Interview Questions and Answers for Experienced

Updated 20 Jun 2024

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Chat Support Associate Interview Questions

user image Anonymous

posted on 20 Jun 2024

Interview experience
1
Bad
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

Group Discussion Round

They will give a topic to do debate

Interview Preparation Tips

Interview preparation tips for other job seekers - They take interview in June and give joining date in October. Never join this.

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed in Oct 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why you want join in sitel and what makes you to join BPO
  • Q3. Tell me about your work experience if you have or as fresher how could you help the organisation
3

Group Discussion Round

Topics around mobilephones ,google apps how to use google apps in your daily life

4

Aptitude Test Round

If you are opted for chat support and email support,they will test your typing speed ,like 150 words in 3 minutes ,it can be random topics of 5 , depends upon on the HR ,make sure of no grammatical errors
If you are opted for voice support there will be an assessment of around 45mimutes includes basic questions, mathematical questions,technical questions (if you are opted for technical assessment)or esle it would be norml questions includes voice to voice conversations and fill in the blanks

5

One-on-one Round (1 Question)

  • Q1. If you are for voice support, questions will be little tough ,they will check for communications,ask to speak on 2 random topics including what kind of message ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for communication skils,it should to be fluent ,sometimes at we can stuck out of fear and excitement so make sure to be fluent practice before you attend the interview
Interview experience
2
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Could you provide a brief introduction about yourself?
2

Assignment Round

You were assigned to write an essay on a specific topic.

Interview Preparation Tips

Interview preparation tips for other job seekers - Consider going to iQor only if there are no other options available; otherwise, you may regret your decision to join later.
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Respond to a particular scenario where the customer is dissatisfied and we are trying to make it right

Interview Preparation Tips

Interview preparation tips for other job seekers - They are really looking at grammar and communication. Confidence is the key!
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Why do you want to work
2

HR Round (2 Questions)

  • Q1. Job related questions
  • Q2. Paper test

Interview Preparation Tips

Interview preparation tips for other job seekers - No good process of interview
Interview experience
1
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Congratulations you are selected

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this. So toxic environment
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Self introduction and previous work experience
3

Aptitude Test Round

It was related to grammar and scenarios to assist customers

4

One-on-one Round (2 Questions)

  • Q1. About shifts and leaves
  • Q2. Where do you see you in next five years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company related to work and environment but administration is not so good
Interview experience
5
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (6 Questions)

  • Q1. What are the types of networks?
  • Q2. How windows updates works on every week on which day?
  • Q3. What is the oulook, pst, ost, how repairbpst files?
  • Q4. How windows defender works and updates
  • Q5. What is DNS? What is VPN?
  • Q6. What is office 365, how it functioned

Interview Preparation Tips

Interview preparation tips for other job seekers - Call them with their names, behave gently, introduse yourself confidently what wualifications you have, what experience you have, give little part about your family in the interview,
Explaine about technical qulification clearly, speak about your goals
Ask about company and job role

Skills evaluated in this interview

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Technical Round (2 Questions)

  • Q1. Sql basic joins , fliter condition, group order clause , select query for getting complex output from table
  • Q2. About yourprojrct waht u did etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Sql basic Linux basic prepare sql syntaxes on a employee or department table practice basicsql code writing
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

Technical Round (5 Questions)

  • Q1. About desktop support
  • Q2. About networking
  • Q3. What commands does we user for shortcuts
  • Q4. What is theexpecting salary
  • Q5. When the windows update will happen in month

Interview Preparation Tips

Topics to prepare for Omega Healthcare Desktop Support Engineer interview:
  • Desktop Support
Interview preparation tips for other job seekers - I will fear when asking questions but in work culture I will work perfectly what organization required from mine.

Skills evaluated in this interview

TTEC India Interview FAQs

How many rounds are there in TTEC India Chat Support Associate interview for experienced candidates?
TTEC India interview process for experienced candidates usually has 1 rounds. The most common rounds in the TTEC India interview process for experienced candidates are Group Discussion.
What are the top questions asked in TTEC India Chat Support Associate interview for experienced candidates?

Some of the top questions asked at the TTEC India Chat Support Associate interview for experienced candidates -

  1. Asked relating to customer care questions on zoom chat and we had to type the a...read more
  2. Wrote a paragraph of a topic of our choi...read more

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TTEC India Chat Support Associate Salary
based on 73 salaries
₹2.5 L/yr - ₹4.3 L/yr
8% more than the average Chat Support Associate Salary in India
View more details

TTEC India Chat Support Associate Reviews and Ratings

based on 14 reviews

4.3/5

Rating in categories

3.8

Skill development

4.3

Work-Life balance

4.2

Salary & Benefits

4.4

Job Security

4.8

Company culture

3.6

Promotions/Appraisal

4.2

Work Satisfaction

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