Teleperformance Trainer Interview Questions and Answers

Throughput is the amount of work completed in a certain amount of time.

• Throughput is a measure of how many units of work are completed in a specific time period.

• It is often used in manufacturing to measure the efficiency of production processes.

• Throughput can also refer to the amount of data transferred over a network in a given time frame.

• For example, a factory may have a throughput of 100 units per hour, or a network

To resolve a will and skill issue, provide training and support to improve both motivation and ability.

• Identify the root cause of the issue - whether it is lack of motivation (will) or lack of knowledge/skills (skill)

• Provide training and development opportunities to improve skills

• Offer incentives or rewards to boost motivation

• Provide ongoing support and feedback to help individuals improve both will and skill

• Encourage ...read more

Throughput refers to the rate at which a system or process can complete a task or deliver a product.

• Throughput is a measure of efficiency and productivity.

• It is often used in manufacturing, logistics, and computer networks.

• Throughput can be measured in units per hour, items per minute, or data transfer rate.

• For example, in a factory, throughput can refer to the number of products produced in a given time period.

• In comp...read more

Throughput is the rate at which a system or process can complete a task or produce a product.

• Throughput can be calculated by dividing the total number of completed tasks or produced products by the time taken.

• Throughput is often measured in units per hour, units per day, or units per minute.

• For example, if a manufacturing plant produces 100 units in 2 hours, the throughput would be 50 units per hour.

Cyber security is the practice of protecting systems, networks, and data from digital attacks.

• Cyber security involves implementing measures to prevent unauthorized access to information.

• It includes technologies, processes, and practices designed to protect networks, devices, and data from cyber threats.

• Examples of cyber security measures include firewalls, antivirus software, encryption, and multi-factor authentication

My Key Result Areas (KRAs) include designing and delivering training programs, assessing training needs, evaluating training effectiveness, and providing feedback to improve performance.

• Designing and delivering training programs tailored to meet specific learning objectives

• Assessing training needs through surveys, interviews, and performance evaluations

• Evaluating training effectiveness through feedback, assessments, an...read more