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I applied via Referral and was interviewed before May 2022. There were 2 interview rounds.
Customers may behave rudely due to various reasons. Dealing with them requires patience and empathy.
Customers may be frustrated with the product or service
They may have had a bad experience with the company in the past
They may be going through personal issues that are affecting their behavior
To make a good deal, listen to their concerns and offer solutions
Empathize with their situation and try to find a mutually benefi
Empathize with the customer, remain calm, and offer a solution that addresses their concerns.
Listen actively and empathize with the customer's frustration.
Remain calm and professional, even if the customer becomes angry or rude.
Offer a solution that addresses the customer's concerns and provides a positive outcome.
Apologize for any inconvenience caused and thank the customer for bringing the issue to your attention.
Pro...
BPO stands for Business Process Outsourcing. AHT stands for Average Handling Time.
BPO refers to the practice of contracting non-primary business activities and functions to a third-party provider.
AHT is the average time it takes for a customer service representative to handle a customer's call or request.
In BPO, companies outsource tasks such as customer service, data entry, and accounting to third-party providers to r...
Teaching students requires patience, creativity, and adaptability.
Understand the student's learning style and adjust teaching methods accordingly.
Break down complex concepts into smaller, more manageable parts.
Encourage active participation and provide opportunities for hands-on learning.
Provide constructive feedback and positive reinforcement.
Create a supportive and inclusive learning environment.
Utilize technology an...
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I am a dedicated and experienced trainer with a passion for helping others reach their full potential.
I have over 5 years of experience in designing and delivering training programs for diverse audiences.
I excel in creating engaging and interactive learning experiences that cater to different learning styles.
I am skilled in using various training methods and technologies to enhance the learning process.
I have a proven ...
I am passionate about sharing knowledge and helping others reach their full potential.
Enjoyment of helping others learn and grow
Passion for the subject matter being taught
Desire to make a positive impact on students' lives
I applied via LinkedIn and was interviewed in Jun 2024. There were 2 interview rounds.
20 questions about training
Social media influence on studens today
I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.
I applied via LinkedIn and was interviewed in Jul 2024. There were 2 interview rounds.
I applied via Approached by Company and was interviewed in Nov 2022. There was 1 interview round.
I applied via Referral and was interviewed before Jun 2022. There were 3 interview rounds.
I was given a scenario and I had to create a ppt around it. I had to present that ppt the best possible way to the Associate Director, training and Project Manager, training. The idea in the presentation was to see my overall skills as a trainer, time management, communication, confidence, presentation skills, handling meetings and people connects online.
posted on 29 Dec 2021
I applied via Campus Placement and was interviewed in Dec 2021. There were 3 interview rounds.
based on 51 reviews
Rating in categories
Trainer
68
salaries
| ₹1.2 L/yr - ₹3.6 L/yr |
MIS Executive
49
salaries
| ₹1 L/yr - ₹2.2 L/yr |
Center Manager
49
salaries
| ₹1.9 L/yr - ₹4.6 L/yr |
Soft Skills Trainer
48
salaries
| ₹1.3 L/yr - ₹3.5 L/yr |
System Engineer
46
salaries
| ₹1.8 L/yr - ₹4.5 L/yr |
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