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upGrad
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I am a dedicated and experienced trainer with a passion for helping others reach their full potential.
I have over 5 years of experience in designing and delivering training programs for diverse audiences.
I excel in creating engaging and interactive learning experiences that cater to different learning styles.
I am skilled in using various training methods and technologies to enhance the learning process.
I have a proven ...
I am passionate about sharing knowledge and helping others reach their full potential.
Enjoyment of helping others learn and grow
Passion for the subject matter being taught
Desire to make a positive impact on students' lives
I applied via LinkedIn and was interviewed in Jun 2024. There were 2 interview rounds.
20 questions about training
Social media influence on studens today
I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.
Math, reasoning, english
I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.
Math, reasoning, english
I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.
I was interviewed before Feb 2022.
Same as round 1 but different content
I applied via Referral and was interviewed before May 2022. There were 2 interview rounds.
Customers may behave rudely due to various reasons. Dealing with them requires patience and empathy.
Customers may be frustrated with the product or service
They may have had a bad experience with the company in the past
They may be going through personal issues that are affecting their behavior
To make a good deal, listen to their concerns and offer solutions
Empathize with their situation and try to find a mutually benefi
Empathize with the customer, remain calm, and offer a solution that addresses their concerns.
Listen actively and empathize with the customer's frustration.
Remain calm and professional, even if the customer becomes angry or rude.
Offer a solution that addresses the customer's concerns and provides a positive outcome.
Apologize for any inconvenience caused and thank the customer for bringing the issue to your attention.
Pro...
BPO stands for Business Process Outsourcing. AHT stands for Average Handling Time.
BPO refers to the practice of contracting non-primary business activities and functions to a third-party provider.
AHT is the average time it takes for a customer service representative to handle a customer's call or request.
In BPO, companies outsource tasks such as customer service, data entry, and accounting to third-party providers to r...
Teaching students requires patience, creativity, and adaptability.
Understand the student's learning style and adjust teaching methods accordingly.
Break down complex concepts into smaller, more manageable parts.
Encourage active participation and provide opportunities for hands-on learning.
Provide constructive feedback and positive reinforcement.
Create a supportive and inclusive learning environment.
Utilize technology an...
based on 2 reviews
Rating in categories
Admission Counsellor
624
salaries
| ₹2 L/yr - ₹10.5 L/yr |
Academic Counsellor
304
salaries
| ₹3 L/yr - ₹11.5 L/yr |
Senior Academic Counsellor
235
salaries
| ₹4 L/yr - ₹13 L/yr |
Senior Admission Counsellor
227
salaries
| ₹4.8 L/yr - ₹16.5 L/yr |
Senior Associate
196
salaries
| ₹3.9 L/yr - ₹13 L/yr |
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