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upGrad Trainer Interview Questions and Answers

Updated 20 Aug 2021

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about urself
  • Ans. 

    I am a dedicated and experienced trainer with a passion for helping others reach their full potential.

    • I have over 5 years of experience in designing and delivering training programs for diverse audiences.

    • I excel in creating engaging and interactive learning experiences that cater to different learning styles.

    • I am skilled in using various training methods and technologies to enhance the learning process.

    • I have a proven ...

  • Answered by AI
  • Q2. Why are you interested in teaching
  • Ans. 

    I am passionate about sharing knowledge and helping others reach their full potential.

    • Enjoyment of helping others learn and grow

    • Passion for the subject matter being taught

    • Desire to make a positive impact on students' lives

  • Answered by AI
Round 2 - teaching 

(2 Questions)

  • Q1. Explaining a concept
  • Q2. Explaining a chapter
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

20 questions about training

Round 2 - Group Discussion 

Social media influence on studens today

Interview Preparation Tips

Interview preparation tips for other job seekers - be brave
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. INTRO abt yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. JOB ROLE about last company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Math, reasoning, english

Round 2 - Technical 

(2 Questions)

  • Q1. Tell me about urself
  • Q2. Bank rate, repo rate
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Math, reasoning, english

Round 2 - Technical 

(2 Questions)

  • Q1. Tell me about urself
  • Q2. Bank rate, repo rate
Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Do you drink and party?
  • Q2. Have a boyfriend or any FWB relationships now/earlier?
  • Q3. Why are you still unmarried?

Interview Preparation Tips

Interview preparation tips for other job seekers - Avoid this company, especially when you come across the names of 'Vineet (from Kerala), Vinod (Karnataka)' as your interviewer or heads of the team.
Their perspective is 'Women are meant to fault their body to get the clients attention and Men are meant to negotiate with those clients to bring business'.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Feb 2022.

Round 1 - Technical 

(2 Questions)

  • Q1. Content will be shared with lesson plan to explain
  • Q2. If else structure and js basic
Round 2 - Coding Test 

Same as round 1 but different content

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong in basics and understand the content in all aspects
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What are the reasons of rude behavior of customers and how to make a good deal?
  • Ans. 

    Customers may behave rudely due to various reasons. Dealing with them requires patience and empathy.

    • Customers may be frustrated with the product or service

    • They may have had a bad experience with the company in the past

    • They may be going through personal issues that are affecting their behavior

    • To make a good deal, listen to their concerns and offer solutions

    • Empathize with their situation and try to find a mutually benefi

  • Answered by AI
  • Q2. Many times you know that customer will be angry or rude if you give the correct solution then how to manage for customer satisfaction?
  • Ans. 

    Empathize with the customer, remain calm, and offer a solution that addresses their concerns.

    • Listen actively and empathize with the customer's frustration.

    • Remain calm and professional, even if the customer becomes angry or rude.

    • Offer a solution that addresses the customer's concerns and provides a positive outcome.

    • Apologize for any inconvenience caused and thank the customer for bringing the issue to your attention.

    • Pro...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to improve Communication Skills and knowledge and escalation to provide a good solution in short speech

Interview Questionnaire 

2 Questions

  • Q1. Whats is bpo,and aht
  • Ans. 

    BPO stands for Business Process Outsourcing. AHT stands for Average Handling Time.

    • BPO refers to the practice of contracting non-primary business activities and functions to a third-party provider.

    • AHT is the average time it takes for a customer service representative to handle a customer's call or request.

    • In BPO, companies outsource tasks such as customer service, data entry, and accounting to third-party providers to r...

  • Answered by AI
  • Q2. How to teach student
  • Ans. 

    Teaching students requires patience, creativity, and adaptability.

    • Understand the student's learning style and adjust teaching methods accordingly.

    • Break down complex concepts into smaller, more manageable parts.

    • Encourage active participation and provide opportunities for hands-on learning.

    • Provide constructive feedback and positive reinforcement.

    • Create a supportive and inclusive learning environment.

    • Utilize technology an...

  • Answered by AI

upGrad Interview FAQs

How to prepare for upGrad Trainer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at upGrad. The most common topics and skills that interviewers at upGrad expect are Sales Training, Training, Corporate Training, Product Training and Chatgpt.

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