0 Teleperformance Technical Support Representative Interview Questions & Answers | Complete Prep Guide 2025

Teleperformance Technical Support Representative Interview Experiences

1 interview found

Technical Support Representative Interview Questions & Answers

Anonymous

posted on 3 Apr 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test

I was given different scenarios where a client was dealing with a software issue, the interviewer would mimic the customer and I had to ask questions to figure out the core issue.Then the second scenario tests, were focused on cases where the issue and solution were apparent but left the customer unhappy as some type of payment on their part needed to be made (e.g. expired insurance), therefore you were tested on how you would appease the customer, while showing understanding of their situation but still maintaining a firm position by explaining clearly the reasoning behind their options. So,the first set of scenarios tested my skills on identifying tech issues, and the second set was about dealing with customers as people, so it tests your soft skills.

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire

3 Questions

Q1. VERSANT TEST(English language and voice test)

Add your answer

Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard

Add your answer

Q3. Salary discussion

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Technical Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 24 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Introduction and job experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Must prepare why your looking job and why left you previous organisation

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 22 Apr 2021

I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. What did you do yesterday?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The intervier is understood me and they was asked me about myself, customer support role and related to any relevant topics

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 17 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Group discussion

Add your answer

Q2. Operational round

Add your answer

Q3. HR and salary discussion

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Executive Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 19 Mar 2018

Interview Questionnaire

1 Question

Q1. Why Minacs ? Salary Expectation ?

Ans.

Minacs offers a supportive work environment with opportunities for growth and development.

Minacs has a reputation for providing excellent customer support services
The company values employee satisfaction and offers training programs for career advancement
I believe Minacs aligns with my career goals and values

Answered by AI

Add your answer

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

Technical Support Executive Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 6 Nov 2021

I applied via Recruitment Consultant and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. About my skills, My primary experience and Just a few questions about myself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Plese try not to fumble and be confident with anything you speak.

Technical Support Executive Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 17 Jul 2020

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Technical question like all the computers hardware & software related.

Add your answer

Q2. In lenovo process interview must know about the os installation , booting issue , post , no post , black screen error , display blinking , LAC run , all the things

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - 3 round interview
1st normal introduction
2nd technical
3rd online test(mcate) & typing test

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 19 Jun 2021

Interview Questionnaire

1 Question

Q1. Self introduction, about our native special and college days etc

Add your answer

Technical Support Executive Interview Questions & Answers

Infosys

Anonymous

posted on 28 Feb 2021

I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

Add your answer

Q2. Talk on a topic for 2 minutes

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask preparation time to the interviewer before talking on a topic

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Technical Support Representative interview?

Teleperformance interview process usually has 1 rounds. The most common rounds in the Teleperformance interview process are Aptitude Test.

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Teleperformance Technical Support Representative Salary

based on 21 salaries

₹1.9 L/yr - ₹4.6 L/yr

At par with the average Technical Support Representative Salary in India

View more details

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