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Teleperformance
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I applied via Referral and was interviewed before Apr 2023.
I was given different scenarios where a client was dealing with a software issue, the interviewer would mimic the customer and I had to ask questions to figure out the core issue.Then the second scenario tests, were focused on cases where the issue and solution were apparent but left the customer unhappy as some type of payment on their part needed to be made (e.g. expired insurance), therefore you were tested on how you would appease the customer, while showing understanding of their situation but still maintaining a firm position by explaining clearly the reasoning behind their options. So,the first set of scenarios tested my skills on identifying tech issues, and the second set was about dealing with customers as people, so it tests your soft skills.
I applied via Indeed and was interviewed in Aug 2024.
posted on 2 Jan 2025
I applied via Walk-in and was interviewed before Jan 2024.
Basic logical thinking
General current affairs
I applied via Referral and was interviewed in Jul 2021.
I applied via Company Website and was interviewed in Aug 2023.
I applied via Walk-in and was interviewed in Jun 2022.
I applied via Walk-in and was interviewed before Mar 2023.
posted on 8 Dec 2022
I applied via Recruitment Consulltant and was interviewed before Dec 2021.
based on 7 reviews
Rating in categories
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