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based on 27.5k Reviews

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Teleperformance Technical Support Representative Interview Questions and Answers

Updated 3 Apr 2024

1 interview found

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Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023.

1 Interview Round

1

Aptitude Test Round

I was given different scenarios where a client was dealing with a software issue, the interviewer would mimic the customer and I had to ask questions to figure out the core issue.Then the second scenario tests, were focused on cases where the issue and solution were apparent but left the customer unhappy as some type of payment on their part needed to be made (e.g. expired insurance), therefore you were tested on how you would appease the customer, while showing understanding of their situation but still maintaining a firm position by explaining clearly the reasoning behind their options. So,the first set of scenarios tested my skills on identifying tech issues, and the second set was about dealing with customers as people, so it tests your soft skills.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Aug 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your strength
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024.

4 Interview Rounds

1

Aptitude Test Round

Basic logical thinking

2

Group Discussion Round

General current affairs

3

One-on-one Round (1 Question)

  • Q1. Related banking and financial stuff
4

HR Round (1 Question)

  • Q1. Personal details

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself.
2

One-on-one Round

3

Group Discussion Round

Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

I applied via Referral and was interviewed in Jul 2021.

5 Interview Rounds

Interview Questions

  • Q1. Basic questions like Why do you want to join this sector? Type of questions. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Modest fluency is required to get the job. For further support contact XXXXX.
Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. Self introduction with manager
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself? Why should we hire you? Do you know eob?
  • Q2. What was your last job?

I applied via Walk-in and was interviewed in Jun 2022.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. They had set of simple questions. As a Fresher they just asked me about myself, what you did yesterday and last movie i watch.
  • Q2. Second round also had similar questions but this time you just need to brief everything more specifically in details.
2

One-on-one Round (1 Question)

  • Q1. In final round you can be asked anything from your resume as well as apart from it. Interviewer see your behaviour as well fluency. Questions like about yoursel...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak confidently interviewer can ask you anything. Do not take a pose
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Basic Questions 1. introduce yourself 2. write an essay on given topic
2

One-on-one Round (3 Questions)

  • Q1. Managerial round
  • Q2. Introduce yourself how was your day
  • Q3. Repeat measure,treasure, pleasure
Interview experience
1
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. Tell us something about yourself
3

One-on-one Round (1 Question)

  • Q1. Will give anyone topic to speak

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste your time working with this organisation

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Technical Support Representative interview?
Teleperformance interview process usually has 1 rounds. The most common rounds in the Teleperformance interview process are Aptitude Test.

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People are getting interviews through

based on 1 Teleperformance interview
Referral
100%
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Teleperformance Technical Support Representative Salary
based on 20 salaries
₹1.9 L/yr - ₹4.6 L/yr
8% more than the average Technical Support Representative Salary in India
View more details

Teleperformance Technical Support Representative Reviews and Ratings

based on 7 reviews

4.7/5

Rating in categories

4.7

Skill development

4.7

Work-Life balance

4.7

Salary & Benefits

4.7

Job Security

4.7

Company culture

4.7

Promotions/Appraisal

4.7

Work Satisfaction

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