Teleperformance Technical Support Executive Interview Questions, Process, and Tips for Experienced

My favourite picnic spot is a secluded beach with crystal clear waters and white sandy beaches.

• Secluded beach location

• Crystal clear waters

• White sandy beaches

DNS is like a phone book for the internet, translating domain names into IP addresses.

• DNS stands for Domain Name System

• It translates human-readable domain names (like google.com) into IP addresses (like 172.217.3.206)

• DNS helps computers locate websites and other resources on the internet

• It works by querying a series of servers to find the correct IP address for a given domain name

To format an external drive, you can use the built-in formatting tools on your computer.

• Connect the external drive to your computer

• Open Disk Management on Windows or Disk Utility on Mac

• Select the external drive and choose the format option (e.g. exFAT, NTFS, FAT32)

• Follow the on-screen instructions to complete the formatting process

Different file systems and allocation methods result in varying reported free space on Mac and Windows for the same disk.

• Mac uses HFS+ or APFS file systems which reserve a portion of disk space for metadata, resulting in lower reported free space.

• Windows uses NTFS file system which does not reserve as much space for metadata, leading to higher reported free space.

• Different allocation methods and block sizes can also af

To determine whether ethernet or router is faulty in a network topology, check for physical damage, test connectivity, and try replacing components.

• Check for physical damage on ethernet cable and router ports

• Test connectivity by trying different devices on the network

• Replace ethernet cable with a known working one to see if the issue persists

External drive showing 00 BYTES when connected to Windows may be due to corrupt file system, driver issues, or physical damage.

• Corrupt file system on the external drive

• Driver issues with the external drive

• Physical damage to the external drive

• Incorrect drive letter assignment

King IP is not a recognized term in the technical field.

• There is no specific definition or concept known as 'King IP' in the technical support field.

• It is possible that the term was a typo or misunderstanding of another term.

• It would be best to ask for clarification or context when encountering unfamiliar terms like 'King IP'.

I am a Technical Support Executive with 5 years of experience in troubleshooting software and hardware issues.

• 5 years of experience in technical support

• Proficient in troubleshooting software and hardware issues

• Strong knowledge of operating systems and networking

• Excellent communication and problem-solving skills

• Customer-oriented approach to provide effective solutions

In my previous job, I worked as a Technical Support Executive where I was responsible for providing technical assistance to customers and resolving their issues.

• Provided technical support to customers via phone, email, and chat

• Diagnosed and resolved hardware and software issues

• Assisted customers in setting up and configuring software applications

• Escalated complex issues to higher-level support teams

• Maintained accurate ...read more

I have chosen this company and job profile because of the opportunities for growth and the alignment of my skills and interests.

• Opportunities for growth and advancement

• Alignment of skills and interests

• Company's reputation and values

• Positive work environment

• Challenging and dynamic job role

I am a Technical Support Executive with experience in troubleshooting software and hardware issues.

• Experienced in providing technical assistance to customers via phone, email, and chat

• Proficient in diagnosing and resolving software and hardware problems

• Skilled in explaining technical concepts to non-technical individuals

• Familiar with remote desktop tools and ticketing systems

• Strong problem-solving and communication ski...read more

The company is a leading provider of technical support services.

• The company has been in operation for over 10 years.

• They have a team of highly skilled technical support executives.

• They offer 24/7 customer support.

• The company has a strong reputation for resolving technical issues efficiently.

• They provide support for a wide range of products and services, including software, hardware, and networking.

• The company values cu...read more