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Teleperformance Team Leader-Quality Assurance/Quality Control Interview Questions and Answers

Updated 10 Oct 2020

Teleperformance Team Leader-Quality Assurance/Quality Control Interview Experiences

1 interview found

Interview Questionnaire 

2 Questions

  • Q1. Questions about daily routine and hobbies
  • Q2. Interviewer wants to check fluency and confidence. So be confident and give genuine facts.

Interview questions from similar companies

Round 1 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Already I worked in R1 RCM, I am looking for Team Lead in Service Quality

Interview Questionnaire 

5 Questions

  • Q1.  It was my first internal job posting interview so generally which quiestions they were ask to generally it was product related generally it was product related and which additional experience I would lik...
  • Q2. What are the major qualities do you have based on upon we select you as a team lead
  • Q3. What are the definition of leader
  • Ans. 

    A leader is someone who guides, inspires, and motivates a group of people towards a common goal.

    • Leaders have a clear vision and communicate it effectively

    • They lead by example and set high standards for themselves and their team

    • They empower their team members and encourage collaboration

    • Leaders are adaptable and able to make tough decisions

    • They inspire trust and respect through their actions and words

  • Answered by AI
  • Q4. Suppose you got knowledge from somewhere that you are going to face unplanned srinkage & unplanned an attreation what would be your 1st step . & how do you manage
  • Ans. 

    Assess the situation and take immediate action to prevent further damage. Implement corrective measures to address the issue.

    • Assess the extent of the unplanned shrinkage and attraction

    • Identify the root cause of the issue

    • Implement corrective measures to prevent further damage

    • Communicate the issue to relevant stakeholders

    • Monitor the situation to ensure the issue is resolved

  • Answered by AI
  • Q5. At last my suggestion is that darely face all the questions. this is not necessary that you have the wisdoms all subjects. If you don't able to answer any question then gently apologize. Try to hide that ...

Interview Questionnaire 

2 Questions

  • Q1. Why analysis required to fix the quality problem
  • Ans. 

    Analysis is required to fix quality problems as it helps in identifying the root cause and implementing effective solutions.

    • Analysis helps in identifying the root cause of the quality problem

    • It helps in implementing effective solutions to prevent the problem from recurring

    • Without analysis, the problem may persist or even worsen

    • Analysis can also help in improving overall quality processes and systems

    • Examples of analysis...

  • Answered by AI
  • Q2. Analysis is required to identify the core business problems. Analysis is important to investigate the root causes of the process. Our action plan will give us result when we can able to diagnose the pote...
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Quality tools, 7Qc tools
  • Q2. 7 QC tools, Six sigmas

Interview Preparation Tips

Interview preparation tips for other job seekers - The HR was so rude, she doesn’t know how to handle the interviews. I was waiting for the results but she is not at all pinging, the HR don’t want to know where you are and what is the situation you are in but you must attend the interview. Do some responsibilities to employees 🤷🏻‍♂️
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated Senior Quality Analyst with 5+ years of experience in ensuring product quality and process improvement.

    • 5+ years of experience in quality assurance

    • Strong knowledge of quality standards and methodologies

    • Skilled in conducting quality audits and implementing corrective actions

    • Proficient in using quality management tools and software

    • Excellent communication and problem-solving skills

  • Answered by AI
  • Q2. What is the KRA and what is the process
  • Ans. 

    KRA stands for Key Result Area. It is a strategic tool used to define the main areas of responsibility for a role.

    • KRA helps in setting clear expectations and goals for employees

    • It helps in evaluating performance based on specific objectives

    • KRA is usually defined at the beginning of a performance cycle and reviewed periodically

    • Examples of KRA for a Senior Quality Analyst could include improving defect detection rate, re...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Fk off the team and simply they will show lot of attitude infront of the jobseekers

Round 2 - Group Discussion 

First of all company peoples are not educated

Round 3 - Technical 

(2 Questions)

  • Q1. General topis they will ask
  • Q2. Time wate and not useful questions they were asking

Interview Preparation Tips

Interview preparation tips for other job seekers - Total waste fellows are working in intouch and females Hrs and mangers will shown lot of attitude
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

45 mins test with technical questions

Round 2 - Coding Test 

1 hr coding test with tools

Round 3 - One-on-one 

(3 Questions)

  • Q1. Technical non technical both
  • Q2. Coding java using intellij
  • Q3. Coding python using shell
  • Ans. 

    Using shell to run Python code

    • Use the 'python' command followed by the name of the Python script to run it in the shell

    • You can also use the 'python -c' option to run Python code directly from the command line

    • Make sure to have Python installed on your system before running Python code in the shell

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare preexisting material for test

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is ATA? How can you conduct ATA?
  • Ans. 

    ATA stands for Acceptance Test Automation. It is a process of automating the testing of software applications to ensure they meet the acceptance criteria.

    • ATA involves creating automated test scripts to validate the functionality of the software

    • It helps in reducing manual testing efforts and increasing test coverage

    • ATA tools like Selenium, HP UFT, and TestComplete can be used to conduct ATA

    • Test scripts are executed auto...

  • Answered by AI
  • Q2. What is calibration? How many type of calibration is there? How can you calculate variance?
  • Ans. 

    Calibration is the process of comparing measurements of an instrument or device to a known standard to ensure accuracy. There are two types of calibration: internal and external. Variance can be calculated by finding the average of the squared differences between each data point and the mean.

    • Calibration is the process of adjusting or determining the accuracy of an instrument or device by comparing its measurements to a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Gave your best.
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Manergiral 

(2 Questions)

  • Q1. They asked a mathematics calculation question.
  • Q2. They ask me a maths formula.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please do not join iEnergizer as a QA.

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Teleperformance Team Leader-Quality Assurance/Quality Control Reviews and Ratings

based on 3 reviews

4.3/5

Rating in categories

4.3

Skill development

3.9

Work-life balance

3.3

Salary

4.3

Job security

3.7

Company culture

3.5

Promotions

4.1

Work satisfaction

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