Teleperformance Team Leader-Quality Assurance/Quality Control Interview Questions and Answers

A leader is someone who guides, inspires, and motivates a group of people towards a common goal.

• Leaders have a clear vision and communicate it effectively

• They lead by example and set high standards for themselves and their team

• They empower their team members and encourage collaboration

• Leaders are adaptable and able to make tough decisions

• They inspire trust and respect through their actions and words

Assess the situation and take immediate action to prevent further damage. Implement corrective measures to address the issue.

• Assess the extent of the unplanned shrinkage and attraction

• Identify the root cause of the issue

• Implement corrective measures to prevent further damage

• Communicate the issue to relevant stakeholders

• Monitor the situation to ensure the issue is resolved

Analysis is required to fix quality problems as it helps in identifying the root cause and implementing effective solutions.

• Analysis helps in identifying the root cause of the quality problem

• It helps in implementing effective solutions to prevent the problem from recurring

• Without analysis, the problem may persist or even worsen

• Analysis can also help in improving overall quality processes and systems

• Examples of analysis...read more

I left the job early due to personal reasons and a better opportunity.

• Received a better job offer with higher pay and growth opportunities

• Needed to relocate for personal reasons such as family or health

• Found the job was not a good fit for my skills and career goals

I have extensive experience, skills, and qualifications that justify a higher salary.

• I have a strong educational background and relevant certifications.

• I have several years of experience in the industry, with a proven track record of success.

• I possess specialized skills and expertise that are in high demand.

• I have a history of exceeding performance targets and delivering exceptional results.

• I have received positive fee...read more

By demonstrating dedication, consistency, and commitment in my work, I can show that I am willing to work for a long time with the company.

• Consistently meeting deadlines and exceeding expectations

• Taking on additional responsibilities and projects

• Seeking opportunities for growth and advancement within the company