Teleperformance Team Leader-Quality Assurance/Quality Control Reviews
Updated 17 Apr, 2022
Overall Rating
4.3/5
based on 3
reviews
Rating distribution
Category Ratings
4.3
Job security
4.3
Skill development
4.1
Work satisfaction
3.9
Work-life balance
3.7
Company culture
3.5
Promotions
3.3
Salary
Teleperformance is rated
4.3 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
Read more
Teleperformance is rated
4.3 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Mohali
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 Apr 2025
Likes
I don't like anything
Dislikes
It's the worst company, it doesn't provide cab facility to male employees, salary is low and in the name of customer support executive they are actually making us work as retention team, anyways toxic work culture and they do not understand employees. Don't join TP
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Loan Officer in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Apr 2025
Likes
Supportive Team Environment: I found the team culture to be collaborative, and my colleagues were always willing to help me.
Learning Opportunities: The training programs and on the job experiences helped ne develop valuable skills.
Employee Engagement Initiatives: Activities like (events, rewards, wellness programs) contributed positively to morale and motivation.
I want to extend my heartfelt appreciation to Ms. Darshana Sardesai Shah (Vice President of Human Resources), and Mr. Rakesh Kadam (BHR). After my employment, When i felt unheard and unsupported, both of them stepped in with exceptional kindness and professionalism. Your willingness to listen and provide meaningful assistance made all the difference, turning a challenging experience into one of gratitude and respect. Your dedication to supporting former employees is truly inspiring, and I'm deeply thankful for the positive impact you've had on my journey....Read More
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
During my time at Teleperformance Global Services Private Limited, I worked under Team Leader Sagar Patil and Client Operations Manager Zargham Ali Meer, Unfortunately, my experience was marred by their management style, which included yelling at employees in front of the entire floor. This behavior not only create a hostile work environment but also significantly damaged the relationship between employees and the company. Many of my colleagues echoed similar sentiments, often reminiscing about how much better the previous managers were in comparison. The constant pressure and lack of respect made it difficult to focus on work and contributed to a high level of stress among the team....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Calling Agent in
Noida
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Apr 2025
Likes
The training part was good
Dislikes
They are very unprofessional. They are very lazy. They don’t have any resolution of our problem. The seniors are not supportive. The work environment is very toxic. I work one month there, they are not giving my salary worst company, I ever Work. I will not suggest anyone to work there.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 09 Apr 2025
Likes
Gaming Zone is the best part of this office
Dislikes
Let’s start from transport: Everyone including the driver and my fellow passengers, all are frustrated. The drivers are not ready to drop anyone at home or pick anyone from home. They want people to just come to them or get down wherever they want. Passengers are not happy that even though they work 9 hour shift they’re treated likecows.
Food: the food was free, but now it cost’s money(money which they said you’ll get but you never see it in you salary.
Wake up 2 hours early for cab....Read More
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Renewal Executive in
Mumbai
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Apr 2025
Likes
What can one like about joining a company which environment is full of politics and judging people over there religion can be. How can i like this company Oh man come on give me a break. this company and their work culture they are judging people on their religion and they first grant you a leave they then lie in front of senion training manager because they want their collar to be white not taking the reaponsiblity of the candidate leave completely lieing and worst experience ever had.. Worst environment will never suggest any one to work here. Would highly suggest to join wipro and accenture in airoli ... These Ashar ITpark companies are just too bad ...me and shoaib were removed and were their target just because we were muslims. So be carefull when going in TP....Read More
Dislikes
Same as above there is nothing to like Wanna copy paste same as above
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Team Lead in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 07 Apr 2025
Likes
Nothing since we do not have job security. Any time they can ask us to leave the organisation
Dislikes
Nothing. There is non security. Any time they can to leave. No salary and designation increment. Only work personal relationship.
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Sales Executive in
Gurgaon / Gurugram
Full Time
·
Health Informatics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 06 Apr 2025
Likes
There is nothing to like about the office
Dislikes
Tbh don't ever join teleperformance and if you are going in the sales process then please it's a big NO. You won't get the incentive which you deserve because seniors will give you one reason or the other and take your incentive tor themselves. Trust me guys don't ever go there, they will treat you like a majdoor!
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 05 Apr 2025
Likes
The work process is easy. After some time u become bored of this same work everyday and also there is no incentive based on your good work.
Skill development - Good
Dislikes
No incentive plan.
You can't take Paid Leaves according to your needs.
Working hard don't pays off.
They give you any one day weekoff rather than your choices.
You have to come office rather than you are sick or unable to move.
Salary - Poor
Promotions - Bad
Company culture - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Mohali
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 05 Apr 2025
Likes
Nothing
Dislikes
Everything no support management is not at all supportive I was hired for work from home and then I was asked to come to office and I needed one support from the company but they denied and now they are threatening me abscond me and director of the process is very much rude and egocentric person.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 05 Apr 2025
Likes
Nothing the worst company ever to work . Highly recommend not to work there
Dislikes
Everything . The most toxic place to work ,especially the management. Manager jiten pandit he only flirts with the girls and have zero knowledge about the process .they used to take week off preferences but the WFM team didn’t give off on that particular date,it not only happened once ,it happens each and every time .The worst management / process ever to work for.
People also ask about Teleperformance's Team Leader-Quality Assurance/Quality Controls
How is Teleperformance to work for?
Teleperformance is rated 4.3 out of 5, based on 3 reviews by employees on AmbitionBox.
Teleperformance is known for Job security which is rated at the top and given a rating of 4.3. However, Salary is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 3.3 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.7 at Teleperformance by 3 employees. While job security is rated 4.3 and work-life balance is rated 3.9 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.