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Teleperformance Customer Service Associate (Csa) Interview Questions and Answers for Experienced
Updated
31 Aug 2022
6 interviews found
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3 Interview Rounds
1
HR Round (2 Questions)
- Q1. General introduction round Add Answer
- Q2. Qualification and work experience Add Answer
2
Assignment Round
Mcq , critical thinking and reasoning
3
One-on-one Round (1 Question)
- Q1. Jam session , memorable day, about social media and covid 19 breakout Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - your response in English must be fluent.
Interview Questions
- Q1. Introduce your selF
Add Answer
- Q2. Why are you want join bpo sector
Add Answer
- Q3. How many experience
Add Answer
- Q4. Share your expo previous company
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Focus only Correct Ans
soniya
Interview Questions
- Q1. Why do you wants to do the job
View Answers (1)
- Q2. When i did interview very well with full confident then also the company won't select me
Add Answer
I applied via Indeed and was interviewed before Feb 2021.
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. Why are you looking for a change? Add Answer
- Q3. Tell me about yourself. Add Answer
2
One-on-one Round (3 Questions)
- Q1. Why should we hire you View Answers (1)
- Q2. What is credit card. View Answers (2)
- Q3. What is your Salary expactation View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident. If you facing rejections so you are close to get hired.
Teleperformance interview questions for designations
I applied via Referral and was interviewed before Jun 2020.
5 Interview Rounds
Interview Questions
- Q1. Introduction
View Answers (1)
- Q2. Interests
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Make yourself comfort an confident enough . That's all you need . Believe in yourself .
I applied via Referral and was interviewed before Jan 2020.
1 Interview Round
Interview Questions
- Q1. Asked about the job role
Add Answer
- Q2. And how to sell any kind of products.
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and good communication is essential.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Teleperformance?
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Interview questions from similar companies
Customer Service Associate (Csa) Interview Questions
Concentrix Corporation
Anonymous
posted on 19 Feb 2023
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Introduce your self , Q related to city where you belongs to and what is role of CSA , Some Q related to concentric and MNC .Favourite games ,hobbies etc. Add Answer
- Q2. Tell me about role of CSA.
Why do you want to join MNC ,what do you know about MNC Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Communication skill matters so keep it in mind while you are interviewing
Customer Service Associate (Csa) Interview Questions
Conneqt Business Solutions
Anonymous
posted on 21 Jun 2021
Customer Service Associate (Csa) Interview Questions
Concentrix Corporation
Anonymous
posted on 17 Dec 2020
I applied via Recruitment Consultant and was interviewed in Nov 2020.
1 Interview Round
Interview Questions
- Q1. Self introduce
Add Answer
- Q2. About experience
Add Answer
- Q3. About customer service
Add Answer
- Q4. Role of csa
Add Answer
- Q5. How to deal a customer
View Answers (1)
- Q6. How to handle an angry customers
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be polite, be confident
Customer Service Associate (Csa) Interview Questions
Conneqt Business Solutions
Anonymous
posted on 23 Oct 2017
I was interviewed in Nov 2016.
4 Interview Rounds
Interview Questions
- Q1. Tell me about yourself
View Answers (1)
- Q2. What was you doing in your last job
View Answers (1)
- Q3. Can you work in sales process
View Answers (1)
- Q4. What do you know about Insurance
View Answers (2)
- Q5. What is your salary expectation
View Answers (1)
Interview Preparation Tips
Round: HR Interview
Tips: First listen each question clearly,understand it & give answer confidently.
Skills: Sales, Confidence
Tips: First listen each question clearly,understand it & give answer confidently.
Skills: Sales, Confidence
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Service Associate (Csa) interview for experienced candidates?
Teleperformance interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Teleperformance interview process for experienced candidates are HR, One-on-one Round and Assignment.
What are the top questions asked in Teleperformance Customer Service Associate (Csa) interview for experienced candidates?
Tell us how to improve this page.
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People are getting interviews through
based on 3 Teleperformance interviews
Referral
Job Portal
67%
33%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Associate (Csa) Interview Questions from Similar Companies
Fast track your campus placements
6%
less
than the average Customer Service Associate (Csa) Salary in India
View more details
Teleperformance Customer Service Associate (Csa) Reviews and Ratings
based on 57 reviews
Rating in categories
|
Customer Service Executive
6.5k
salaries
|  ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Care Executive
6.4k
salaries
| ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹7.9 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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