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Tech Mahindra Customer Service Representative Interview Questions and Answers for Freshers
Tech Mahindra Customer Service Representative Interview Experiences for Freshers
2 interviews found
Interview Questionnaire
10 Questions
- Q1. 1) Self introduction
- Q2. 2) What are the differences between hard work and smart work?
- Q3. 3) Why you want to join BPO?
- Q4. 4) What is the difference between BPO and KPO?
- Ans.
BPO stands for Business Process Outsourcing, while KPO stands for Knowledge Process Outsourcing.
BPO involves outsourcing non-core business processes, such as customer support or data entry.
KPO involves outsourcing knowledge-based processes, such as research, analysis, or consulting.
BPO focuses on operational efficiency and cost reduction, while KPO focuses on value creation and knowledge-intensive tasks.
BPO typically r...
- Q5. 5) What you know about your native place, city and state.
- Q6. 6) What you understand about BPO?
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting specific business processes to a third-party service provider.
BPO is the practice of outsourcing non-core business functions to external vendors
It helps companies focus on their core competencies and reduce costs
Common BPO services include customer support, technical support, data entry, and back-office operations
BPO can be onshore, nearshore, or offs...
- Q7. 7) Asked 5 or 6 points on current topics like Swatchh bharat abhiyan or covid situation, etc
- Q8. 8) Do you have any job experience? If yes they will asked you in detail about the same. If you are from different fields they will definitely asked you why you want to change your profile?
- Q9. 9) What you want to do in next 5 years or what are your career objectives??
- Q10. 10) The most important day of your life
Interview Preparation Tips
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Interview questions from similar companies
Ritik
I applied via LinkedIn and was interviewed in Nov 2024. There were 4 interview rounds.
Essay on any topic like technology etc
Essay on any topic with atleast 250 words
(1 Question)
- Q1. Know about organisation
(1 Question)
- Q1. Some basic questions
Customer Service Representative Interview Questions & Answers
Mphasis
Anonymous
posted on 14 Feb 2024
(1 Question)
- Q1. Explain about yourself in a minute
- Ans. Have a flow in communication with correct sentence framing
I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.
It was 45 min apptitude test it was not a difficult test.
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Tell me something about your self
Interview Preparation Tips
- About wipro
Customer Service Representative Interview Questions & Answers
Accenture
Anonymous
posted on 2 Sep 2021
I applied via LinkedIn and was interviewed in Aug 2021. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. About myself
- Q2. Some question elated to my education field
- Q3. Some questions about accenture
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
HCLTech
Yashi Srivastava
posted on 21 Sep 2023
Selected
I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself and your previous job role
(1 Question)
- Q1. Final was the managerial round in which manager only ask about yourself and if you’ve any query about job role then you can ask to manager directly.
Customer Service Representative Interview Questions & Answers
Wipro
Akshat Jain
posted on 1 Apr 2024
Selected
I applied via Campus Placement and was interviewed before Apr 2023. There were 2 interview rounds.
There are 3 set of questions that you want to clear.
(2 Questions)
- Q1. They asked me what's the purpose of joining this firm.
- Q2. Question related to education.
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
HCLTech
Anonymous
posted on 20 Feb 2022
I applied via Walk-in and was interviewed in Aug 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What are your salary expectations?
- Q2. Tell me about yourself.
(3 Questions)
- Q1. What do you know about hcl
- Ans.
HCL Technologies is a multinational IT services company headquartered in India.
Founded in 1976
Offers services in areas such as digital transformation, cybersecurity, cloud computing, and more
Has a presence in over 50 countries
Employs over 150,000 people worldwide
Clients include Fortune 500 companies in various industries
- Q2. Tell me your daily routine
- Q3. What are your strengths
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why do you want to join wipro?
- Ans.
I want to join Wipro because of its reputation for excellent customer service and its commitment to employee growth and development.
Wipro has a strong reputation for providing excellent customer service, which aligns with my passion for helping others.
I am impressed by Wipro's commitment to employee growth and development, as evidenced by their extensive training programs and career advancement opportunities.
I believe ...
Interview Preparation Tips
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Tech Mahindra Customer Service Representative Reviews and Ratings
based on 63 reviews
Rating in categories
|
Software Engineer
26.4k
salaries
|  ₹2 L/yr - ₹9 L/yr |
|
Senior Software Engineer
21.3k
salaries
| ₹5.5 L/yr - ₹23.1 L/yr |
|
Technical Lead
11.6k
salaries
| ₹9.2 L/yr - ₹37 L/yr |
|
Associate Software Engineer
5.5k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Team Lead
4.9k
salaries
| ₹5.2 L/yr - ₹17 L/yr |
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