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Synchrony
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Approached by Company and was interviewed in Oct 2023. There were 3 interview rounds.
Tell me about a recent project that you have worked on.
I prioritize work by reassessing deadlines, adjusting timelines, and communicating with stakeholders.
Reassess deadlines based on new priorities
Adjust timelines accordingly to ensure timely delivery
Communicate with stakeholders to manage expectations and ensure alignment
I start by defining the objectives, conducting market research, analyzing competitors, gathering user feedback, and creating a detailed plan.
Define the objectives of the new feature
Conduct market research to understand the demand and trends
Analyze competitors to identify strengths and weaknesses
Gather user feedback to incorporate user preferences
Create a detailed plan outlining the development process and timeline
I applied via Naukri.com and was interviewed before Dec 2023. There were 2 interview rounds.
I was interviewed in Jul 2024.
Mathematics, critical thinking, mind games, and puzzles.
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 3 interview rounds.
Synchrony interview questions for popular designations
I applied via Recruitment Consulltant and was interviewed before Dec 2023. There was 1 interview round.
Get interview-ready with Top Synchrony Interview Questions
Handling a team conflict during a sprint planning meeting
Listen to both sides of the conflict without taking sides
Facilitate a discussion to find common ground and resolve the conflict
Encourage open communication and collaboration within the team
Seek input from team members on how to prevent similar conflicts in the future
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
The importance of effective communication in customer service
Clear and concise communication helps in understanding customer needs
Active listening shows empathy and builds rapport with customers
Timely responses and follow-ups demonstrate professionalism
Language and tone should be appropriate for the situation
Feedback from customers can help improve communication strategies
I applied via Recruitment Consulltant and was interviewed in May 2024. There was 1 interview round.
The impact of social media on mental health
Discuss the potential negative effects of excessive social media use on mental health
Explore how social media can contribute to feelings of loneliness and low self-esteem
Consider the role of cyberbullying and comparison culture on mental well-being
It continues for 15 mins
The duration of Synchrony interview process can vary, but typically it takes about less than 2 weeks to complete.
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Rating in categories
Senior Customer Service Representative
252
salaries
| ₹2.3 L/yr - ₹6.2 L/yr |
Senior Analyst
230
salaries
| ₹5.2 L/yr - ₹18.5 L/yr |
Senior Representative
227
salaries
| ₹2.6 L/yr - ₹6.2 L/yr |
Manager
177
salaries
| ₹6.8 L/yr - ₹24 L/yr |
Senior Associate
149
salaries
| ₹2.9 L/yr - ₹6.5 L/yr |
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