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Synchrony Senior Customer Service Representative Interview Questions and Answers

Updated 14 Jul 2022

Synchrony Senior Customer Service Representative Interview Experiences

4 interviews found

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction and experience if any
Round 2 - One-on-one 

(1 Question)

  • Q1. Intro, pronunciation of words, say about role model who's not a family member, your transformation as a person from being a fresher and now etc
Round 3 - Technical 

(1 Question)

  • Q1. Introduction, work experience, confirm your flexibility to work in any shift any way as in work from office, home and hybrid. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and Be positive only then you can communicate a d can crack the rounds.

Interview Questionnaire 

1 Question

  • Q1. Was about the previous experiences

Senior Customer Service Representative Interview Questions Asked at Other Companies

Q1. What do you understand by customer service? How would you handel ... read more
Q2. What is bsod, Troubleshooting, No Boot,No Post issues??
Q3. Handle a call of customer acting as a bank representative
Q4. What is the definition of customer service?
Q5. If you get 2 cr rs what will you do

I applied via Referral

Interview Questionnaire 

1 Question

  • Q1. Talk about your friend

I applied via Walk-in and was interviewed before Aug 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is your Career Goal?
  • Q2. Why is this Job important to you?
  • Q3. Why we want to hire you?
  • Q4. Where you want to see yourself in next 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is quiet good, all the rounds were taken from 15 to 20min.

Synchrony interview questions for designations

 Customer Service Representative

 (2)

 Senior Representative

 (1)

 Customer Service Executive

 (8)

 Customer Service Associate

 (4)

 Representative

 (1)

 Senior Fraud Specialist

 (1)

 Collections Representative

 (1)

 Assistant Vice President Operations

 (1)

Synchrony Interview FAQs

How many rounds are there in Synchrony Senior Customer Service Representative interview?
Synchrony interview process usually has 3 rounds. The most common rounds in the Synchrony interview process are One-on-one Round and Technical.

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Synchrony Senior Customer Service Representative Interview Process

based on 4 interviews

Interview experience

5
  
Excellent
View more

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Synchrony Senior Customer Service Representative Salary
based on 255 salaries
₹2.3 L/yr - ₹6.4 L/yr
23% more than the average Senior Customer Service Representative Salary in India
View more details

Synchrony Senior Customer Service Representative Reviews and Ratings

based on 62 reviews

4.6/5

Rating in categories

4.5

Skill development

4.4

Work-life balance

4.2

Salary

4.7

Job security

4.7

Company culture

4.0

Promotions

4.3

Work satisfaction

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