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Synchrony Senior Customer Service Representative Reviews

Updated 27 Mar, 2025
Overall Rating
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4.5/5
based on 64 reviews

Rating distribution

Category Ratings

4.7

Company culture

4.6

Job security

4.3

Work-life balance

4.2

Skill development

4.1

Work satisfaction

3.9

Salary

3.7

Promotions

What employees say about Synchrony?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

52% employees reported

Flexible timing

Flexible timing

55% employees reported

No travel

No travel

72% employees reported

Gender based rating

4.5
female

Rated by Women

29 reviews

4.5
male

Rated by Men

26 reviews

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Top Mentions in Synchrony Senior Customer Service Representative Reviews

64 reviews found

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People also ask about Synchrony's Senior Customer Service Representatives

Is Synchrony a good place to work for Senior Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 64 employee reviews, it's clear that most senior customer service representatives have a positive experience working at Synchrony. Company culture holds the highest rating at 4.7, while career growth is rated the lowest amongst all factors at 3.7. Read reviews about company culture and on AmbitionBox.
Does Synchrony pay their Senior Customer Service Representatives well?
According to AmbitionBox reviews, Synchrony senior customer service representatives rate their salary and benefits at 3.9 out of 5, based on 64 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Synchrony's senior customer service representatives salaries here and to read reviews specifically about salary and benefits at Synchrony for senior customer service representatives, click here .
How is the work culture at Synchrony for Senior Customer Service Representatives?
Work culture at Synchrony for senior customer service representatives is rated 4.7 out of 5 by 64 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Synchrony. To read reviews specifically about work culture at Synchrony for senior customer service representatives, click here .
How is the job security at Synchrony for Senior Customer Service Representatives?
Based on 64 reviews on AmbitionBox, Synchrony's senior customer service representatives rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Synchrony, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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Synchrony Senior Customer Service Representative Salary
based on 230 salaries
₹2.5 L/yr - ₹6.2 L/yr
22% more than the average Senior Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
7 total responses
freemeal
Free meal
3 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
9 total responses
+5 more benefits
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