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Synchrony Fraud Analyst Interview Questions and Answers

Updated 18 Jul 2023

Synchrony Fraud Analyst Interview Experiences

2 interviews found

Fraud Analyst Interview Questions & Answers

user image Anonymous

posted on 23 Mar 2022

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you?
Round 2 - Technical 

(2 Questions)

  • Q1. Do u have a basic knowledge of computer
  • Q2. Tell about ur self and ur hobbies
Round 3 - One-on-one 

(2 Questions)

  • Q1. What do you want to work in company
  • Q2. Why arenot continuing your studies

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be patient
An there will test ur patients and communication with everyone.

Fraud Analyst Interview Questions & Answers

user image Hafsa Zoya

posted on 18 Jul 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. This one’s just an overview of yourself
Round 2 - Aptitude Test 

They ask you to spell and read certain words

Round 3 - HR 

(3 Questions)

  • Q1. What’s your favourite day?
  • Q2. Why did you choose Synchrony?
  • Q3. Why this role in particular?

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident!

Fraud Analyst Interview Questions Asked at Other Companies

Q1. What is the difference between customer service and customer Supp ... read more
Q2. What does fraud mean if you have to explain to explain it to a 12 ... read more
Q3. What is the importance of soft skills in customer dealing busines ... read more
asked in Startek
Q4. How many types of join are there? Explain left outer join
asked in Wipro
Q5. What is fraud and different ways on how we can try to stop it

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Telephonic Call 

(2 Questions)

  • Q1. What do you know about TSYS?
  • Ans. 

    TSYS is a global payment solutions provider that offers a range of services including fraud prevention and detection.

    • TSYS stands for Total System Services, Inc.

    • It is one of the largest payment processors in the world.

    • TSYS provides services such as credit card processing, merchant services, and fraud prevention solutions.

    • The company offers tools and technologies to help businesses detect and prevent fraudulent transacti...

  • Answered by AI
  • Q2. Why are you interested in this role?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why is customer service important, especially with victims of fraud?
  • Ans. 

    Customer service is important with fraud victims to provide support, guidance, and reassurance during a stressful time.

    • Building trust and rapport with victims can help them feel supported and more likely to cooperate with investigations.

    • Providing clear and timely communication can help victims understand the situation and next steps.

    • Offering resources and assistance can help victims navigate the process of reporting fr...

  • Answered by AI
  • Q2. Can you walk me through the background process of credit cards?
  • Ans. 

    The background process of credit cards involves application, approval, issuance, usage, billing, and payment.

    • Application: Customer applies for a credit card with a financial institution.

    • Approval: The financial institution reviews the customer's credit history and other factors to approve or deny the application.

    • Issuance: If approved, the credit card is issued to the customer.

    • Usage: The customer uses the credit card to ...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Apr 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Asked about previous experience
  • Q2. More stress on international voice process experience
Round 3 - HR 

(1 Question)

  • Q1. HR discussed salary and benefits

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to use American accent while giving interview as Mother Tongue Influence while speaking is frowned upon.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic questions- Background and visa, previous experience.
Round 2 - Technical 

(1 Question)

  • Q1. Basic questions regarding customer service situations, types of scams and fraud on credit cards.

Interview Preparation Tips

Topics to prepare for TSYS|Total System Services Fraud Analyst interview:
  • Credit Cards
  • Scams
  • fraud
Interview preparation tips for other job seekers - Easy interview - focus on communication and have some knowledge regarding credit card, payments.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    I am a detail-oriented professional with a background in investigating and preventing fraud.

    • Experienced in analyzing financial data and identifying suspicious activities

    • Skilled in conducting interviews and interrogations to gather information

    • Familiar with various fraud detection tools and techniques

    • Strong attention to detail and ability to work under pressure

    • Excellent communication and problem-solving skills

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced fraud specialist with a background in investigating financial crimes and implementing fraud prevention measures.

    • Over 5 years of experience in fraud detection and prevention

    • Skilled in analyzing financial data and identifying suspicious patterns

    • Proficient in using fraud detection software and tools

    • Successfully led investigations resulting in the prosecution of fraudsters

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Telephonic Call 

(2 Questions)

  • Q1. What do you know about TSYS?
  • Ans. 

    TSYS is a global payment solutions provider that offers a range of services including fraud prevention and detection.

    • TSYS stands for Total System Services, Inc.

    • It is one of the largest payment processors in the world.

    • TSYS provides services such as credit card processing, merchant services, and fraud prevention solutions.

    • The company offers tools and technologies to help businesses detect and prevent fraudulent transacti...

  • Answered by AI
  • Q2. Why are you interested in this role?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why is customer service important, especially with victims of fraud?
  • Ans. 

    Customer service is important with fraud victims to provide support, guidance, and reassurance during a stressful time.

    • Building trust and rapport with victims can help them feel supported and more likely to cooperate with investigations.

    • Providing clear and timely communication can help victims understand the situation and next steps.

    • Offering resources and assistance can help victims navigate the process of reporting fr...

  • Answered by AI
  • Q2. Can you walk me through the background process of credit cards?
  • Ans. 

    The background process of credit cards involves application, approval, issuance, usage, billing, and payment.

    • Application: Customer applies for a credit card with a financial institution.

    • Approval: The financial institution reviews the customer's credit history and other factors to approve or deny the application.

    • Issuance: If approved, the credit card is issued to the customer.

    • Usage: The customer uses the credit card to ...

  • Answered by AI

I applied via Indeed and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic information regarding the background
Round 3 - One-on-one 

(1 Question)

  • Q1. Detailed interview questions regarding background and experience if any

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was relatively straightforward with questions from the resume and a few questions regarding the profile applied for and why you want to join the company.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic questions- Background and visa, previous experience.
Round 2 - Technical 

(1 Question)

  • Q1. Basic questions regarding customer service situations, types of scams and fraud on credit cards.

Interview Preparation Tips

Topics to prepare for TSYS|Total System Services Fraud Analyst interview:
  • Credit Cards
  • Scams
  • fraud
Interview preparation tips for other job seekers - Easy interview - focus on communication and have some knowledge regarding credit card, payments.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Apr 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Asked about previous experience
  • Q2. More stress on international voice process experience
Round 3 - HR 

(1 Question)

  • Q1. HR discussed salary and benefits

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to use American accent while giving interview as Mother Tongue Influence while speaking is frowned upon.

Synchrony Interview FAQs

How many rounds are there in Synchrony Fraud Analyst interview?
Synchrony interview process usually has 3-4 rounds. The most common rounds in the Synchrony interview process are One-on-one Round, HR and Resume Shortlist.

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Synchrony Fraud Analyst Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Synchrony Fraud Analyst Salary
based on 28 salaries
₹2.1 L/yr - ₹6.3 L/yr
At par with the average Fraud Analyst Salary in India
View more details

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based on 6 reviews

5.0/5

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4.9

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5.0

Company culture

4.9

Promotions

4.2

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