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TSYS|Total System Services Fraud Analyst Interview Questions and Answers

Updated 5 Jan 2025

TSYS|Total System Services Fraud Analyst Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Telephonic Call 

(2 Questions)

  • Q1. What do you know about TSYS?
  • Ans. 

    TSYS is a global payment solutions provider that offers a range of services including fraud prevention and detection.

    • TSYS stands for Total System Services, Inc.

    • It is one of the largest payment processors in the world.

    • TSYS provides services such as credit card processing, merchant services, and fraud prevention solutions.

    • The company offers tools and technologies to help businesses detect and prevent fraudulent transacti...

  • Answered by AI
  • Q2. Why are you interested in this role?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why is customer service important, especially with victims of fraud?
  • Ans. 

    Customer service is important with fraud victims to provide support, guidance, and reassurance during a stressful time.

    • Building trust and rapport with victims can help them feel supported and more likely to cooperate with investigations.

    • Providing clear and timely communication can help victims understand the situation and next steps.

    • Offering resources and assistance can help victims navigate the process of reporting fr...

  • Answered by AI
  • Q2. Can you walk me through the background process of credit cards?
  • Ans. 

    The background process of credit cards involves application, approval, issuance, usage, billing, and payment.

    • Application: Customer applies for a credit card with a financial institution.

    • Approval: The financial institution reviews the customer's credit history and other factors to approve or deny the application.

    • Issuance: If approved, the credit card is issued to the customer.

    • Usage: The customer uses the credit card to ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic questions- Background and visa, previous experience.
Round 2 - Technical 

(1 Question)

  • Q1. Basic questions regarding customer service situations, types of scams and fraud on credit cards.

Interview Preparation Tips

Topics to prepare for TSYS|Total System Services Fraud Analyst interview:
  • Credit Cards
  • Scams
  • fraud
Interview preparation tips for other job seekers - Easy interview - focus on communication and have some knowledge regarding credit card, payments.

Fraud Analyst Interview Questions Asked at Other Companies

Q1. What is the difference between customer service and customer Supp ... read more
Q2. What does fraud mean if you have to explain to explain it to a 12 ... read more
Q3. What is the importance of soft skills in customer dealing busines ... read more
asked in Startek
Q4. How many types of join are there? Explain left outer join
asked in Wipro
Q5. What is fraud and different ways on how we can try to stop it

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Difference between credit card and debit card
  • Ans. 

    Credit card is a form of borrowing money with interest, while debit card is linked to your bank account and uses your own funds.

    • Credit card allows you to borrow money up to a certain limit, while debit card uses funds directly from your bank account.

    • Credit card charges interest on the borrowed amount, while debit card does not have interest charges.

    • Credit card may offer rewards or cashback, while debit card does not ty...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Well Fargo CEO's name
  • Q2. Excel formula's
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Apr 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Asked about previous experience
  • Q2. More stress on international voice process experience
Round 3 - HR 

(1 Question)

  • Q1. HR discussed salary and benefits

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to use American accent while giving interview as Mother Tongue Influence while speaking is frowned upon.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Short and long term goals

I applied via Job Fair

Round 1 - One-on-one 

(3 Questions)

  • Q1. Anything related to process
  • Q2. How do we change FIs work environment
  • Q3. Can FIS employer become a ceo ?
  • Ans. 

    Yes, as long as they have the necessary qualifications and experience.

    • Qualifications and experience are the key factors in becoming a CEO.

    • FIS employer can become a CEO if they have the necessary skills and experience.

    • It is not uncommon for employees to work their way up to the CEO position.

    • However, it ultimately depends on the company's hiring and promotion policies.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for FIS Fraud Analyst interview:
  • Current affairs
Interview preparation tips for other job seekers - Iam a Fraud prevention analysts in Flipkart , since 1 year
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - No interview just scenario based 

(2 Questions)

  • Q1. They provided a scenario and I had to explain how I would handle it
  • Q2. How well do you work under pressure?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Charge back Self introduction
Round 2 - Technical 

(1 Question)

  • Q1. Mode of payments
  • Ans. 

    The mode of payments refers to the different methods through which transactions can be made.

    • Cash: Physical currency exchanged between parties.

    • Credit/Debit Cards: Electronic payments made using cards issued by financial institutions.

    • Online Payments: Transactions conducted over the internet using platforms like PayPal, Stripe, etc.

    • Bank Transfers: Direct transfer of funds between bank accounts.

    • Mobile Payments: Payments ma...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Aptitude test consists of numerical, verbal, english questions

Round 3 - HR 

(1 Question)

  • Q1. Tell about yourself and are you willing to do night shift
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell about yourself, why do you want to do a job instead of higher studies and one experience where you have taken care of team as lead.

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 9 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic tech questions to medium hard
Round 3 - HR 

(1 Question)

  • Q1. Negotiation is the main part of you have a offer it's better

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions from resume and walk-ins have more chance
Contribute & help others!
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TSYS|Total System Services Interview FAQs

How many rounds are there in TSYS|Total System Services Fraud Analyst interview?
TSYS|Total System Services interview process usually has 2 rounds. The most common rounds in the TSYS|Total System Services interview process are Telephonic Call, One-on-one Round and HR.
What are the top questions asked in TSYS|Total System Services Fraud Analyst interview?

Some of the top questions asked at the TSYS|Total System Services Fraud Analyst interview -

  1. Can you walk me through the background process of credit car...read more
  2. Why is customer service important, especially with victims of fra...read more
  3. what do you know about TS...read more

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TSYS|Total System Services Fraud Analyst Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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