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Synchrony Interview Questions, Process, and Tips

Updated 21 Feb 2025

Top Synchrony Interview Questions and Answers

View all 19 questions

Synchrony Interview Experiences

Popular Designations

75 interviews found

I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Just a minute was my first question
  • Q2. I was asked to speak about any topic for 1 minute

Interview Preparation Tips

Topics to prepare for Synchrony Customer Service Executive interview:
  • Accounting
Interview preparation tips for other job seekers - It was good to attend this interview it's the best company to work for freshers

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Associate AVP Interview Questions & Answers

user image Anonymous

posted on 17 Jul 2022

Round 1 - Technical 

(2 Questions)

  • Q1. Question on prior work experience
  • Q2. Technical questions on core subject
Round 2 - Technical 

(1 Question)

  • Q1. Scenarios based on prior experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready with your prior experience and scenario.
Be ready with technical terms and which tech is best

Customer Service Associate Interview Questions & Answers

user image Pushpala Surendran

posted on 29 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

Asked me tell abt myself

Round 2 - Group Discussion 

My experience with my previous employer

Round 3 - One-on-one 

(1 Question)

  • Q1. Interview with HR manager

Interview Preparation Tips

Interview preparation tips for other job seekers - When you speak need to be presice and to the point don't lie or exaggerate,be true to your words Because they the HR can easily make out whether you are telling the truth.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Fraud Analyst Interview Questions & Answers

user image Anonymous

posted on 23 Mar 2022

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you?
Round 2 - Technical 

(2 Questions)

  • Q1. Do u have a basic knowledge of computer
  • Q2. Tell about ur self and ur hobbies
Round 3 - One-on-one 

(2 Questions)

  • Q1. What do you want to work in company
  • Q2. Why arenot continuing your studies

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be patient
An there will test ur patients and communication with everyone.

Fraud Analyst Interview Questions asked at other Companies

Q1. What is the difference between customer service and customer Support ?
View answer (3)

Synchrony interview questions for popular designations

 Customer Service Executive

 (8)

 Customer Service Associate

 (4)

 Senior Customer Service Representative

 (4)

 Senior Analyst

 (3)

 Analyst

 (2)

 Associate Vice President

 (2)

 Customer Care Executive

 (2)

 Customer Service Representative

 (2)

Customer Care Executive Interview Questions & Answers

user image Pushpala Surendran

posted on 5 Jul 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

You will be in a room with other candidates as well,and would be asked to speak about yourself
Its just to check how fluent you are.so make sure you talk about yourself becaus nonone knows you more than you do.And dont exagerate.

Round 3 - One-on-one 

(1 Question)

  • Q1. It would be a manager who would be taking this round.So make sure yiu connect with what you have already spoke abt yourself.
Round 4 - HR 

(1 Question)

  • Q1. Be prescise on what you speak and be direct.
Round 5 - Group Discussion 

Talk abt yourself. The longer you speak fluently and not searching for words the better.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and speak confidently because they are not going to scream at you.Be confident and and xmole.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Get interview-ready with Top Synchrony Interview Questions

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Asked about Core java mostly and some springboot questions

Associate Engineer Interview Questions asked at other Companies

Q1. Count Ways To Reach The N-th StairsYou have been given a number of stairs. Initially, you are at the 0th stair, and you need to reach the Nth stair. Each time you can either climb one step or two steps. You are supposed to return the number... read more
View answer (5)

Jobs at Synchrony

View all

Manager Interview Questions & Answers

user image Anonymous

posted on 1 Nov 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Mix and match questions

Round 3 - Panel interview 

(1 Question)

  • Q1. Hypothetical questions and situations
Round 4 - One-on-one 

(1 Question)

  • Q1. About past experience, future goals and contributions

Interview Preparation Tips

Topics to prepare for Synchrony Manager interview:
  • MS Office
Interview preparation tips for other job seekers - Prepare well, be confident and be ready for any kind of questions

Manager Interview Questions asked at other Companies

Q1. There is a chairman of a conglomerate. He has been on the post for 10 years, and is extremely dominating. He treats the various business heads like children, not letting them take any major decision. While the chairman has negatives, he bel... read more
View answer (2)

Process Associate Interview Questions & Answers

user image Ismailzabiullah Patel

posted on 27 Oct 2022

I was interviewed in Apr 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. LOOK TOWARDS GOOD ATTITUDE AND POSITIVE VIBES WITH SELF INTRODUCTION AND QUESTIONS REGARDING WHY YOU ARE INTERESTED AND HOBBIES, STRENGTH,etc
Round 3 - Group Discussion 

GROUP DISCUSSION GIVEN TOPICS AND HAVE TO SPEAK

Round 4 - HR 

(1 Question)

  • Q1. Regarding the process knowledge and multiple questions,hard to get through but not impossible

Interview Preparation Tips

Interview preparation tips for other job seekers - Never give up , continue to strike will meet your goals

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (19)

Process Trainer, Team leader, Subject Matter Expert, Senior Customer Service Analyst Interview Questions & Answers

user image Anonymous

posted on 15 Jul 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Assignment 

Voice test was done over a robotic call

Round 3 - One-on-one 

(4 Questions)

  • Q1. One on one interview questions and answers happened
  • Q2. All about resume, gaps, etc....
  • Q3. Career gaps, skill sets and salary discussion was done
  • Q4. Hr asked me that yi am joining as senior trainer as i hv become a trainer already from 2010 and come with lot of experience, career gaps bcz of marriage and kids
Round 4 - HR 

(1 Question)

  • Q1. Final round was related to salary I agreed as I needed the job

Interview Preparation Tips

Interview preparation tips for other job seekers - Promotions will not happen soon especially for people in 30, ,40+

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you?
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell about your self and ur hobbies
Round 3 - HR 

(1 Question)

  • Q1. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be patient
Never give up cause there will test ur patients and even your communications with everyone.

Fraud Detection Analyst Interview Questions asked at other Companies

Q1. Write your point of view o the given topic
View answer (1)

Synchrony Interview FAQs

How many rounds are there in Synchrony interview?
Synchrony interview process usually has 2-3 rounds. The most common rounds in the Synchrony interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Synchrony interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Synchrony. The most common topics and skills that interviewers at Synchrony expect are SAS, SQL, PDF, Python and Analytical.
What are the top questions asked in Synchrony interview?

Some of the top questions asked at the Synchrony interview -

  1. How would you segment a population based on certain attributes, which algorithm...read more
  2. What do you think about the current teaching syst...read more
  3. How do prioritize work when there has been a pivot in deliverabl...read more
How long is the Synchrony interview process?

The duration of Synchrony interview process can vary, but typically it takes about less than 2 weeks to complete.

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Synchrony Interview Process

based on 67 interviews

Interview experience

4.1
  
Good
View more

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Synchrony Reviews and Ratings

based on 1.1k reviews

4.3/5

Rating in categories

4.1

Skill development

4.3

Work-life balance

3.9

Salary

4.4

Job security

4.4

Company culture

3.7

Promotions

4.1

Work satisfaction

Explore 1.1k Reviews and Ratings
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