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Synchrony Interview Questions, Process, and Tips

Updated 8 Mar 2025

Top Synchrony Interview Questions and Answers

View all 19 questions

Synchrony Interview Experiences

Popular Designations

77 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

General Aptitude to test the knowledge

Round 3 - One-on-one 

(1 Question)

  • Q1. English proficiency, Discipline and mostly taken by ops manager process related knowledge is tested
Round 4 - HR 

(1 Question)

  • Q1. Process related questions would be answered and the motivation the package

Interview Preparation Tips

Topics to prepare for Synchrony Senior Specialist interview:
  • Work on aptitude from indiabrix
Interview preparation tips for other job seekers - Be confident, do work on rate of speech as there would be looking for fluency.

Senior Specialist Interview Questions asked at other Companies

Q1. Design the zabbix architecture and share how many servers are you gonna suggest the customer to have?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all Resume tips
Round 2 - Group Discussion 

General questions to check grammar and how good you are at understanding foreigners.

Round 3 - HR 

(2 Questions)

  • Q1. Mostly about our previous experiences and about our skills.
  • Q2. About the process like what kind of work I used to do and why I decided to change.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)
Synchrony Interview Questions and Answers for Freshers
illustration image
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(5 Questions)

  • Q1. Self introduction, educational information, earlier job experience if experienced if not no need
  • Q2. Describing about a topic or a situation
  • Q3. Why do they have select me
  • Q4. What would i do i was given the opportunity to become a prime minister for one day
  • Q5. Why do i want to join synchrony
  • Ans. 

    I want to join Synchrony because of its strong reputation, career growth opportunities, and commitment to innovation.

    • Synchrony has a strong reputation in the industry for its financial services

    • The company offers excellent career growth opportunities and invests in employee development

    • Synchrony is known for its commitment to innovation and staying ahead of market trends

    • I believe joining Synchrony will provide me with a

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Synchrony Senior Associate interview:
  • Target Achievement
Interview preparation tips for other job seekers - Do not bihard the resume also do not present a resume in which there are content which you are not aware of.

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)

I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell About yourself, tell about your home town
  • Ans. 

    I am an Account Assistant with a passion for numbers and financial analysis. I come from a small town called XYZ, known for its rich cultural heritage and scenic beauty.

    • XYZ is a picturesque town located in the foothills of the mountains.

    • The town is famous for its annual cultural festival, where people from all over the region come to showcase their traditional dances and music.

    • One of the main attractions in XYZ is the ...

  • Answered by AI
  • Q2. Tell about your family background
  • Ans. 

    My family background is diverse and supportive.

    • My parents are both professionals, my father is a lawyer and my mother is a doctor.

    • I have two siblings, an older brother who is an engineer and a younger sister who is studying business.

    • We have always been a close-knit family and support each other in our endeavors.

    • Growing up, my parents instilled in us the values of hard work, integrity, and perseverance.

    • Our family gather...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Base accounts, golden rules of accounts, Journal enteries

Interview Preparation Tips

Topics to prepare for Synchrony Account Assistant interview:
  • know about yourself
Interview preparation tips for other job seekers - First known about Yourself First, when your perfect in this then you will win every where. Then subject is next matter. when you cross first step. Then it will bring confidence in you. with that Confidence then you can grab second step this is my advice.

Account Assistant Interview Questions asked at other Companies

Q1. How many types of invoices to process
View answer (4)

Synchrony interview questions for popular designations

 Customer Service Executive

 (8)

 Customer Service Associate

 (4)

 Senior Customer Service Representative

 (4)

 Analyst

 (3)

 Senior Analyst

 (3)

 Senior Associate

 (2)

 Manager

 (2)

 Software Developer

 (2)

NON Voice Interview Questions & Answers

user image Anonymous

posted on 31 Mar 2021

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1)Introduction.2)typing test ,3) voice and accent . 4)Client round: why synchrony? ,what do u knw about credit cards?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay confident

NON Voice Interview Questions asked at other Companies

Q1. You got a situation where you have to take the right decision but it would have affected your friendship?
View answer (9)

Get interview-ready with Top Synchrony Interview Questions

Interview Questionnaire 

1 Question

  • Q1. Was about the previous experiences

Senior Customer Service Representative Interview Questions asked at other Companies

Q1. What do you understand by customer service? How would you handel an irritate customer? Where do you see in 5 years? What was the reason to leage your previous job? Are you flexible with Shift timings and Rotational offs? What do you know ab... read more
View answer (2)

Jobs at Synchrony

View all

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to join the company
  • Ans. 

    I want to join the company because of its strong reputation, commitment to customer satisfaction, and opportunities for growth.

    • Strong reputation: The company has a proven track record of providing excellent customer service and has built a positive reputation in the industry.

    • Commitment to customer satisfaction: The company places a high value on ensuring customer happiness and goes above and beyond to meet their needs.

    • ...

  • Answered by AI
  • Q2. What do you think about the current teaching system
  • Ans. 

    The current teaching system has its strengths and weaknesses.

    • The current teaching system has evolved over time and has its benefits.

    • However, it also has its limitations and can be improved upon.

    • One of the strengths of the current teaching system is its emphasis on critical thinking and problem-solving skills.

    • On the other hand, the system can be rigid and inflexible, making it difficult for students with different learn...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - When you're giving an interview, do a brief research about the company online or if you know some body already working in that company try to know about the company from them. Also while giving the interview be your normal self don't try to be someone you aren't. Be confident with any answer you give. Try to be clear with your words and pronunciation. Try not to leave the sentences incomplete. Do not cut off the speaker.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why do you want to join synchrony
  • Q2. What is that one challenge you have faced in the previous organization and how did you come out
  • Q3. Speak about any topic

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process is really very nice at Synchrony and easy to crack if you are aware about the company and if you know how to put forth your skills and mention as to how will it useful for their firm

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

I applied via Referral

Interview Questionnaire 

1 Question

  • Q1. Talk about your friend

Senior Customer Service Representative Interview Questions asked at other Companies

Q1. What do you understand by customer service? How would you handel an irritate customer? Where do you see in 5 years? What was the reason to leage your previous job? Are you flexible with Shift timings and Rotational offs? What do you know ab... read more
View answer (2)

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - If it is on fixed term hiring then there is no guarantee that they will permanent you, they may or they not. So keep looking for good opportunity at the same time while in contract

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)
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Synchrony Interview FAQs

How many rounds are there in Synchrony interview?
Synchrony interview process usually has 2-3 rounds. The most common rounds in the Synchrony interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Synchrony interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Synchrony. The most common topics and skills that interviewers at Synchrony expect are SAS, SQL, PDF, Python and Analytical.
What are the top questions asked in Synchrony interview?

Some of the top questions asked at the Synchrony interview -

  1. How would you segment a population based on certain attributes, which algorithm...read more
  2. What do you think about the current teaching syst...read more
  3. How do prioritize work when there has been a pivot in deliverabl...read more
How long is the Synchrony interview process?

The duration of Synchrony interview process can vary, but typically it takes about less than 2 weeks to complete.

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Synchrony Interview Process

based on 70 interviews

Interview experience

4.1
  
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