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4.3

based on 1.1k Reviews

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Synchrony Interview Questions, Process, and Tips

Updated 21 Feb 2025

Top Synchrony Interview Questions and Answers

View all 19 questions

Synchrony Interview Experiences

Popular Designations

75 interviews found

Account Assistant Interview Questions & Answers

user image Anonymous

posted on 15 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell About yourself, tell about your home town
  • Ans. 

    I am an Account Assistant with a passion for numbers and financial analysis. I come from a small town called XYZ, known for its rich cultural heritage and scenic beauty.

    • XYZ is a picturesque town located in the foothills of the mountains.

    • The town is famous for its annual cultural festival, where people from all over the region come to showcase their traditional dances and music.

    • One of the main attractions in XYZ is the ...

    • Answered by AI
    Add your answer
  • Q2. Tell about your family background
  • Ans. 

    My family background is diverse and supportive.

    • My parents are both professionals, my father is a lawyer and my mother is a doctor.

    • I have two siblings, an older brother who is an engineer and a younger sister who is studying business.

    • We have always been a close-knit family and support each other in our endeavors.

    • Growing up, my parents instilled in us the values of hard work, integrity, and perseverance.

    • Our family gather...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Base accounts, golden rules of accounts, Journal enteries
    • Add your answer

Interview Preparation Tips

Topics to prepare for Synchrony Account Assistant interview:
  • know about yourself
Interview preparation tips for other job seekers - First known about Yourself First, when your perfect in this then you will win every where. Then subject is next matter. when you cross first step. Then it will bring confidence in you. with that Confidence then you can grab second step this is my advice.

Account Assistant Interview Questions asked at other Companies

Q1. How many types of invoices to process
View answer (4)

NON Voice Interview Questions & Answers

user image Anonymous

posted on 31 Mar 2021

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1)Introduction.2)typing test ,3) voice and accent . 4)Client round: why synchrony? ,what do u knw about credit cards?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay confident

NON Voice Interview Questions asked at other Companies

Q1. You got a situation where you have to take the right decision but it would have affected your friendship?
View answer (9)

Senior Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 12 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Was about the previous experiences
    • Add your answer

Senior Customer Service Representative Interview Questions asked at other Companies

Q1. What do you understand by customer service? How would you handel an irritate customer? Where do you see in 5 years? What was the reason to leage your previous job? Are you flexible with Shift timings and Rotational offs? What do you know ab... read more
View answer (2)

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 24 Nov 2020

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to join the company
  • Ans. 

    I want to join the company because of its strong reputation, commitment to customer satisfaction, and opportunities for growth.

    • Strong reputation: The company has a proven track record of providing excellent customer service and has built a positive reputation in the industry.

    • Commitment to customer satisfaction: The company places a high value on ensuring customer happiness and goes above and beyond to meet their needs.

    • ...

    • Answered by AI
    Add your answer
  • Q2. What do you think about the current teaching system
  • Ans. 

    The current teaching system has its strengths and weaknesses.

    • The current teaching system has evolved over time and has its benefits.

    • However, it also has its limitations and can be improved upon.

    • One of the strengths of the current teaching system is its emphasis on critical thinking and problem-solving skills.

    • On the other hand, the system can be rigid and inflexible, making it difficult for students with different learn...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you're giving an interview, do a brief research about the company online or if you know some body already working in that company try to know about the company from them. Also while giving the interview be your normal self don't try to be someone you aren't. Be confident with any answer you give. Try to be clear with your words and pronunciation. Try not to leave the sentences incomplete. Do not cut off the speaker.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Synchrony interview questions for popular designations

 Customer Service Executive

 (8)

 Customer Service Associate

 (4)

 Senior Customer Service Representative

 (4)

 Senior Analyst

 (3)

 Analyst

 (2)

 Associate Vice President

 (2)

 Customer Care Executive

 (2)

 Customer Service Representative

 (2)

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If it is on fixed term hiring then there is no guarantee that they will permanent you, they may or they not. So keep looking for good opportunity at the same time while in contract

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Get interview-ready with Top Synchrony Interview Questions

Senior Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 8 Apr 2021

I applied via Referral

Interview Questionnaire 

1 Question

  • Q1. Talk about your friend
    • Add your answer

Senior Customer Service Representative Interview Questions asked at other Companies

Q1. What do you understand by customer service? How would you handel an irritate customer? Where do you see in 5 years? What was the reason to leage your previous job? Are you flexible with Shift timings and Rotational offs? What do you know ab... read more
View answer (2)

Jobs at Synchrony

View all

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 19 Nov 2020

I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why do you want to join synchrony
    • Add your answer
  • Q2. What is that one challenge you have faced in the previous organization and how did you come out
    • View 1 more answer
  • Q3. Speak about any topic
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process is really very nice at Synchrony and easy to crack if you are aware about the company and if you know how to put forth your skills and mention as to how will it useful for their firm

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 20 Mar 2021

I applied via Recruitment Consultant and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. How do you make a customer happy How did you handle failure
    • Add your answer
  • Q2. Is talent or Hard work important for career growth
    • Add your answer
  • Q3. Describe your memorable day Describe your favourite holiday destination
    • Add your answer
  • Q4. Ethics and good character can be taught? Yes or no
    • Add your answer
  • Q5. Why do want to join our company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your fluency in English and grammar

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 16 Dec 2020

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. 1) biodata 2) experience 3) achievements 4) free speech
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough what ever your saying don't fumble

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Senior Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 20 Aug 2021

I applied via Walk-in and was interviewed before Aug 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is your Career Goal?
    • Add your answer
  • Q2. Why is this Job important to you?
    • Add your answer
  • Q3. Why we want to hire you?
    • Add your answer
  • Q4. Where you want to see yourself in next 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is quiet good, all the rounds were taken from 15 to 20min.

Senior Customer Service Representative Interview Questions asked at other Companies

Q1. What do you understand by customer service? How would you handel an irritate customer? Where do you see in 5 years? What was the reason to leage your previous job? Are you flexible with Shift timings and Rotational offs? What do you know ab... read more
View answer (2)

Top trending discussions

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Career Advice
2w
an application support engineer
I just recently joined Australia based company as sql support with 3.5lpa. My previous company was small with salary 2.2 lpa and 1 year experience. In just pobation period in my new company I found out they don't care about work life balance. Unofficially they want every employee to work minimum 10 hours per day. I want to ask 1. Does every company want this from their employee. 2. This job used my 13 hours (job + travel) per day and it's getting hard for my personal growth as I want to switch into Business analyst. 3. Need your suggestion is I have to switch to another company in probation period or get experience for atleast 1 year. 4. My current total work experience is 1.5 year if I switch into BA what I expect from salary.
Need advice on new job
Switch Job in probation period
0%
Work atleast 1 year
0%
28 participants . poll closed
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Synchrony Interview FAQs

How many rounds are there in Synchrony interview?
Synchrony interview process usually has 2-3 rounds. The most common rounds in the Synchrony interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Synchrony interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Synchrony. The most common topics and skills that interviewers at Synchrony expect are SAS, SQL, PDF, Python and Analytical.
What are the top questions asked in Synchrony interview?

Some of the top questions asked at the Synchrony interview -

  1. How would you segment a population based on certain attributes, which algorithm...read more
  2. What do you think about the current teaching syst...read more
  3. How do prioritize work when there has been a pivot in deliverabl...read more
How long is the Synchrony interview process?

The duration of Synchrony interview process can vary, but typically it takes about less than 2 weeks to complete.

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Synchrony Interviews By Designations

Interview Questions for Popular Designations

Synchrony Interview Process

based on 67 interviews

Interview experience

4.1
  
Good
View more

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Synchrony Reviews and Ratings

based on 1.1k reviews

4.3/5

Rating in categories

4.1

Skill development

4.3

Work-life balance

3.9

Salary

4.4

Job security

4.4

Company culture

3.7

Promotions

4.1

Work satisfaction

Explore 1.1k Reviews and Ratings
Jobs at Synchrony
AVP, Reliability & Observability Engineer

Hyderabad / Secunderabad

9-13 Yrs

Not Disclosed

VP, Analytics - Product Insights & Optimization

Hyderabad / Secunderabad

11-15 Yrs

Not Disclosed

AVP, AppOps and ContainerOps Lead (L

Hyderabad / Secunderabad

18-19 Yrs

Not Disclosed

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Synchrony Salaries in India
Senior Customer Service Representative
252 salaries
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₹2.3 L/yr - ₹6.2 L/yr

Senior Analyst
230 salaries
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₹5.2 L/yr - ₹18.5 L/yr

Senior Representative
227 salaries
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₹2.6 L/yr - ₹6.2 L/yr

Manager
177 salaries
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₹6.8 L/yr - ₹24 L/yr

Senior Associate
149 salaries
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₹2.9 L/yr - ₹6.5 L/yr

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