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based on 698 Reviews

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Sykes Business Services Of India Customer Service Associate Interview Questions and Answers for Freshers

Updated 26 Jan 2022

Sykes Business Services Of India Customer Service Associate Interview Experiences for Freshers

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 26 Jan 2022

I applied via Naukri.com and was interviewed in Dec 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Introduction

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
Round 4 - Assignment 
Round 5 - One-on-one 

(1 Question)

  • Q1. Salary package and job role and also less package will be given
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dislike the company bro never ever join in it

Top trending discussions

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Interview Tips & Stories
1d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 1 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Details about old company
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions we’re asked
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join jobs are not what is potrade in the interview

Customer Service Associate Interview Questions & Answers

TCS user image Anonymous

posted on 9 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
    • Add your answer
  • Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 28 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why do you think you are appropriate for this job?
    • Add your answer
  • Q2. I am a fresher and it's a great opportunity for me to work in a such a big organisation and starting my career with Wipro.. And as an answer to your question about the designation then I would say that lea...
    • Add your answer
  • Q3. Why this job is important for you?
    • Add your answer
  • Q4. As everyone want to get established in life I too have a dream of self establishment and starting my career with this big Organisation with a good salary which I was told I would get if I am selected is li...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be confident. Try to be optimistic and show your strength as your weakness if they ask you about your weakness.

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Sep 2020

I applied via Referral and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is communication skill
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We have to improve our personality to apply any job, and develope your skills always, adaptability skills etc

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 8 Oct 2020

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self
    • Add your answer
  • Q2. Tell me about the bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party company to handle specific business processes.

    • BPOs can handle a variety of processes such as customer service, technical support, and data entry.

    • Companies outsource to BPOs to save costs and improve efficiency.

    • BPOs are often located in countries with lower labor costs, such as India and the Philippines.

    • BPOs may operate onshore, nearshore...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - keep clam and answer smartly

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 14 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Recruiter will take one on one interview and will ask some questions like introduce yourself, family background, education. Will check fluency.
    • Add your answer
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
  • Q4. Language test will ask about English and Hindi language.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent, straight forward with polite voice with accurate grammar.

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image

posted on 17 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(8 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
  • Q4. What are your salary expectations?
    • Add your answer
  • Q5. What is your family background?
    • Add your answer
  • Q6. Share details of your previous job.
    • Add your answer
  • Q7. Where do you see yourself in 5 years?
    • Add your answer
  • Q8. What are your strengths and weaknesses?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Associate interview:
  • Effective Communication Skills
Interview preparation tips for other job seekers - ALWAYS KEEP CALM WHILE U ENTERING OR FACING INTERVIEW,ELABORATE YOUR OWN SKILL WHICH U LEARNT OR WHAT U GRASP ACCORDING TO UR EXPERIENCES

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Aug 2021

I applied via Walk-in and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. If given a chance how will you prove your leadership qualities
  • Ans. I will measure my employees performance by giving them chance in every new project.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key and don't get nervous by any difficult questions asked.

Customer Service Associate Interview Questions & Answers

TCS user image Anonymous

posted on 9 Oct 2019

I applied via Campus Placement and was interviewed in Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Q 1 Why should I take you in TCS ? Q 2 Tell me about your dream job ? Q 3 What is your aim ? Q 4 Why you want to join TCS or why do you want to join TCS and not any other companies ?
  • Ans. 

    I should be hired in TCS because of my strong customer service skills, dedication to learning and growing, and alignment with TCS's values and goals.

    • I have excellent communication and problem-solving skills, which are essential for a Customer Service Associate role.

    • I am highly motivated and eager to learn and develop new skills, which aligns with TCS's focus on continuous learning and growth.

    • I share TCS's commitment to...

    • Answered by AI
    View 5 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers -
More about working at Sykes Business Services Of India

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India Customer Service Associate interview for freshers?
Sykes Business Services Of India interview process for freshers usually has 5 rounds. The most common rounds in the Sykes Business Services Of India interview process for freshers are Resume Shortlist, Group Discussion and HR.
What are the top questions asked in Sykes Business Services Of India Customer Service Associate interview for freshers?

Some of the top questions asked at the Sykes Business Services Of India Customer Service Associate interview for freshers -

  1. incomplete interview process,even i completed my 1st round.and also got cleared...read more
  2. Salary package and job role and also less package will be gi...read more
  3. How is that you make the differe...read more

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Sykes Business Services Of India Customer Service Associate Salary
based on 98 salaries
₹1.8 L/yr - ₹3.8 L/yr
At par with the average Customer Service Associate Salary in India
View more details

Sykes Business Services Of India Customer Service Associate Reviews and Ratings

based on 57 reviews

3.6/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

3.5

Salary

3.6

Job security

3.6

Company culture

3.3

Promotions

3.5

Work satisfaction

Explore 57 Reviews and Ratings
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