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Sutherland Global Services Customer Support Associate Interview Questions and Answers for Experienced

Updated 11 Dec 2024

3 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 4-6 weeks
Result
Selected  Selected

I applied via campus placement at Gudlavalleru Engineering College, Gudlavalleru and was interviewed before Dec 2023.

1 Interview Round

1

Group Discussion Round

Given a random topic, I was asked to speak about it.

Interview Preparation Tips

Interview preparation tips for other job seekers - There was an assessment that evaluated six parameters, including typing skills, listening and speaking abilities, listening and rephrasing, as well as judgmental questions, among others.
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Job Fair and was interviewed before Dec 2021.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about yourself.
3

Aptitude Test Round

Grammar writing on a Topic of the assessment and given.

4

Assignment Round

Tell or speak Technical term in the process.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and work hard and sincere to achieve the goal.

I applied via Referral and was interviewed in Dec 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple and easy

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 4-6 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Jul 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell about our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - The first step in identifying your dream job is to figure out your passions and interests. Consider what you enjoy doing and what makes you
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about your self ? Why IGT solutions? What is customer service?
  • Q2. What is BPO? Tell me about social media ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , always keep smiling, and good communication skills
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Sep 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Background questions, salary
3

One-on-one Round (1 Question)

  • Q1. Questions related to professional summary

Interview Preparation Tips

Interview preparation tips for other job seekers - Great place to work

I applied via Referral and was interviewed in Jul 2021.

3 Interview Rounds

Interview Questions

  • Q1. How you clear interview at Hewlett Packard Pvt ltd Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong knowledge of hardware and networking ,
Knowledge of networking devices
Previous Working experience
Knowledge of installation of OS and software
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Normal question were asked Q.1) where did i complete my graduation from?
  • Q2. Q.2) Golden rules of accounting?

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience that I gained in the company was great and the all the colleagues were very helpful
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (6 Questions)

  • Q1. Where are you located
  • Q2. Why should be hire you
  • Q3. What are you salary expectation
  • Q4. Why are you keep join our company
  • Q5. Why you learned german
  • Q6. How to solve problems

Interview Preparation Tips

Interview preparation tips for other job seekers - It depends on my hard work. I would like to get a job position after five yrs in this company

I applied via Walk-in

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Denail management Medical billing

Interview Preparation Tips

Interview preparation tips for other job seekers - Great interview great experience

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Customer Support Associate interview for experienced candidates?
Sutherland Global Services interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process for experienced candidates are Group Discussion, Resume Shortlist and HR.
How to prepare for Sutherland Global Services Customer Support Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are customer support, Communication Skills, Customer Service, International Voice Process and HR.
What are the top questions asked in Sutherland Global Services Customer Support Associate interview for experienced candidates?

Some of the top questions asked at the Sutherland Global Services Customer Support Associate interview for experienced candidates -

  1. The topic will be provided by them we have to write atleast 100 words in ...read more
  2. Tell me about the last movie you have watc...read more
  3. Introduction....................read more

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People are getting interviews through

based on 3 Sutherland Global Services interviews
Referral
Campus Placement
33%
33%
34% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
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Sutherland Global Services Customer Support Associate Salary
based on 335 salaries
₹1.4 L/yr - ₹6.5 L/yr
At par with the average Customer Support Associate Salary in India
View more details

Sutherland Global Services Customer Support Associate Reviews and Ratings

based on 63 reviews

4.1/5

Rating in categories

3.7

Skill development

3.9

Work-Life balance

3.7

Salary & Benefits

3.8

Job Security

4.2

Company culture

3.3

Promotions/Appraisal

3.9

Work Satisfaction

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