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Sutherland Global Services Customer Support Associate Interview Questions and Answers
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Customer Support Associate Interview Questions & Answers
21BCC554_Swethamala P
posted on 29 Feb 2024
I applied via campus placement at PSG College of Arts & Science, Coimbatore and was interviewed in Jan 2024. There were 2 interview rounds.
(1 Question)
- Q1. The topic will be provided by them we have to write atleast 100 words in it.
(1 Question)
- Q1. Why you choose placement anf why it is important for you?
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed before Nov 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Introduction....................
- Q2. Why should we hire you
- Ans.
I am a dedicated and empathetic individual with strong communication skills and a passion for helping others.
I have excellent communication skills, both written and verbal, which are essential for providing top-notch customer support.
I am highly empathetic and can easily put myself in the customer's shoes to understand their needs and concerns.
I am a quick learner and can adapt to new situations and technologies easily...
Paragraph writing (any topic of your choice)
Just asked about the jd, and regarding the stability for the job.
(2 Questions)
- Q1. Self introduction
- Q2. About customer handling
Selected
I applied via campus placement at Gudlavalleru Engineering College, Gudlavalleru and was interviewed before Dec 2023. There was 1 interview round.
Given a random topic, I was asked to speak about it.
Interview Preparation Tips
Sutherland Global Services interview questions for designations
Selected
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Introduce yourself
- Ans.
I am a dedicated and experienced customer support professional with a strong background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in resolving customer complaints and issues
Excellent communication and problem-solving skills
Familiar with CRM systems and ticketing platforms
Received multiple awards for outstanding customer service
- Q2. Tell me about the last movie you have watched
Interview Preparation Tips
I applied via Walk-in and was interviewed in May 2023. There were 3 interview rounds.
Tell me about my childhood life.
(2 Questions)
- Q1. Tell me about my native place.
- Q2. My experience questions
Interview Preparation Tips
- Business Analysis
- Communication Skills
- Project Management
Selected
I applied via Job Fair and was interviewed before Dec 2021. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Tell me about yourself.
Grammar writing on a Topic of the assessment and given.
Tell or speak Technical term in the process.
Interview Preparation Tips
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Introduction
Interview Preparation Tips
I applied via Walk-in and was interviewed before Dec 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Not many questions. 2 written test and hr round only
Interview Preparation Tips
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Interview questions from similar companies
I applied via Campus Placement
(1 Question)
- Q1. Speak for a topic they suggest for a minute
(1 Question)
- Q1. Speaking. Answer interactively
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Sutherland Global Services Customer Support Associate Interview Process
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Sutherland Global Services Customer Support Associate Reviews and Ratings
based on 63 reviews
Rating in categories
|
Associate
2.3k
salaries
|  ₹1.1 L/yr - ₹7.4 L/yr |
|
Senior Associate
1.7k
salaries
| ₹1.8 L/yr - ₹7.8 L/yr |
|
Customer Service Associate
1.6k
salaries
| ₹1.1 L/yr - ₹7.5 L/yr |
|
Associate Manager
901
salaries
| ₹4.4 L/yr - ₹14 L/yr |
|
Customer Service Executive
668
salaries
| ₹1.3 L/yr - ₹5.2 L/yr |
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