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Sutherland Global Services Customer Executive Interview Questions and Answers

Updated 6 Dec 2024

Sutherland Global Services Customer Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Group Discussion 

They conducted gd round ask about how to handle the customer quarries and how to solve them

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
-
Result
No response
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Please do not go without confirmation they will take first round and make you sit more than 2 hours just to give you feedback
  • Q2. They wasted my entire day. I was waiting and hoping will get selected but after 2 hrs giving negative feedback toh yeh chiz phele boldona

Interview Preparation Tips

Interview preparation tips for other job seekers - Please speed up your interview process. Take interview and give feedback atleast take half an hour instead of taking 2 and more hrs. Freshers come with hope and don't break their confidence of working with big company please. Jo hai clear on the same place don't give wrong hopes will call you or will conduct virtual interview fake

Customer Executive Interview Questions Asked at Other Companies

Q1. How to gain in Pepsi share growth
asked in iEnergizer
Q2. If 4 people are lying on the railway track and u have a person in ... read more
Q3. 4)if you had to sell a watch how would you convince the customer
Q4. if we got product rate 700 after discount 60% and 20%. what is th ... read more
Q5. When customer impulsive behave how to control with customers?

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Case Study 

Would you give me a quick overview of company.
This is an opportunity for client to describe the business in their own words you will get useful background information and its an easy prompt to get client taking.

Round 3 - Coding Test 

What is an array
An array is referred to as a collection of items at contiguous location

Interview Preparation Tips

Interview preparation tips for other job seekers - Face the interview with confidence and with out fear

Interview questions from similar companies

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
  • Q2. Why sales Job you interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

I was interviewed before Sep 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

In this test they will check your communication skill reading, speaking and listening etc

Round 3 - HR 

(1 Question)

  • Q1. About yourself, your roles and responsibilities if you are experienced if you are not then he or she may ask why do you want jion bpo ,etc
Round 4 - One-on-one 

(1 Question)

  • Q1. Third round is operational manager round

Interview Preparation Tips

Interview preparation tips for other job seekers - Above round is final round, operations manager round

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Asked to introduce myself.
  • Q2. Asked about work experience.
  • Q3. Few addition questions about hobbies, daily routine and how to sale something to someone when he is not looking to buy it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with your not to introduction to speak atleast 2-3 min and take care communication skills and grammar. Do not show any sign that you are just giving interview and show that you have got a opportunity.

I applied via Walk-in and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Intro n randomly any questions just to check the communication n confident of a candidate

Interview Preparation Tips

Interview preparation tips for other job seekers - Considered that a moron is sitting in front of u n asking u a silly questions

I applied via Approached by Company and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - Coding Test 

General knowledge
Basic knowledge of Grammars

Round 4 - One-on-one 

(1 Question)

  • Q1. What is your dream Why you want this job What do you know about teleperformance

Interview Preparation Tips

Interview preparation tips for other job seekers - I have a great experience in Teleperformance i was a work from home but I got lots of knowledge. I learn something very different. Thanks alot

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why u wanted job in tech Mahindra?
  • Ans. 

    I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.

    • Tech Mahindra is known for its innovative solutions and cutting-edge technologies.

    • I am excited about the chance to work with a diverse team of talented professionals.

    • Tech Mahindra's global presence and client base provide immense learning and growth opportunities.

    • I believe in the company...

  • Answered by AI
  • Q2. If you're selected in this company what your going to do?
  • Ans. 

    If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.

    • Develop and implement effective sales strategies

    • Build and maintain strong relationships with clients

    • Identify new business opportunities and expand customer base

    • Meet and exceed sales targets

    • Provide excellent customer service and support

    • Analyze market trends and competitor activities

    • Collaborate with cross-functional teams to achieve

  • Answered by AI
  • Q3. Tell me about your self
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% or more

    • Developed and maintained strong relationships with key clients, resulting in repeat business and referrals

    • Implemented effective sales strategies and tactics to drive revenue growth

    • Prof...

  • Answered by AI
  • Q4. Tell your previous experience in which company u have worked
  • Ans. 

    I have worked as a Sales Executive at XYZ Company.

    • Achieved 150% of sales target in the first quarter

    • Developed and maintained relationships with key clients

    • Implemented effective sales strategies resulting in a 20% increase in revenue

    • Trained and mentored new sales team members

    • Utilized CRM software to track and analyze sales data

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while introduceing your self and be fluent in communication skills...
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Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Customer Executive interview?
Sutherland Global Services interview process usually has 2 rounds. The most common rounds in the Sutherland Global Services interview process are Resume Shortlist, Case Study and Coding Test.
What are the top questions asked in Sutherland Global Services Customer Executive interview?

Some of the top questions asked at the Sutherland Global Services Customer Executive interview -

  1. They wasted my entire day. I was waiting and hoping will get selected but after...read more
  2. Please do not go without confirmation they will take first round and make you s...read more

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Sutherland Global Services Customer Executive Interview Process

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Sutherland Global Services Customer Executive Salary
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₹1.6 L/yr - ₹5.9 L/yr
28% less than the average Customer Executive Salary in India
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Sutherland Global Services Customer Executive Reviews and Ratings

based on 4 reviews

4.0/5

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4.7

Skill development

4.3

Work-life balance

4.4

Salary

3.8

Job security

4.1

Company culture

3.8

Promotions

4.1

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