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based on 6.5k Reviews

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Sutherland Global Services Customer Executive Interview Questions and Answers

Updated 6 Dec 2024

Sutherland Global Services Customer Executive Interview Experiences

3 interviews found

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 6 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Group Discussion 

They conducted gd round ask about how to handle the customer quarries and how to solve them

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 22 Sep 2023

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
-
Result
No response
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Please do not go without confirmation they will take first round and make you sit more than 2 hours just to give you feedback
    • Add your answer
  • Q2. They wasted my entire day. I was waiting and hoping will get selected but after 2 hrs giving negative feedback toh yeh chiz phele boldona
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please speed up your interview process. Take interview and give feedback atleast take half an hour instead of taking 2 and more hrs. Freshers come with hope and don't break their confidence of working with big company please. Jo hai clear on the same place don't give wrong hopes will call you or will conduct virtual interview fake

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 12 Oct 2022

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Case Study 

Would you give me a quick overview of company.
This is an opportunity for client to describe the business in their own words you will get useful background information and its an easy prompt to get client taking.

Round 3 - Coding Test 

What is an array
An array is referred to as a collection of items at contiguous location

Interview Preparation Tips

Interview preparation tips for other job seekers - Face the interview with confidence and with out fear

Top trending discussions

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Career Growth
2w
ammy11
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·
works at
Nablasol
Notice Period Issues
My new employer wants me to join by 8th Jan, my current employer is not leaving me till 24th which is a long time. I requested them to reduce notice period but they denied, what should I do? Can I join new company will 2 weeks are left to complete notice period in current company? can new company know about this? How can I tackle and get out of this situation?
Got a question about Sutherland Global Services?
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

IGT Solutions user image Anonymous

posted on 27 Nov 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About self and ur preferences
    • Add your answer
Round 2 - Aptitude Test 

Normal maths,reasoning,english

Customer Service Associate Interview Questions & Answers

Amazon Web Services user image Anonymous

posted on 6 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Aptitude test, English grammer communication

Round 2 - Interview 

(2 Questions)

  • Q1. About yourself, leadership principles
    • Add your answer
  • Q2. Previous experience
    • Add your answer

Customer Support Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 24 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction, Related field Knowledge
    • Add your answer

Customer Service Associate Interview Questions & Answers

Kyndryl user image Karishma Devtalla

posted on 22 Sep 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

They just ask some question from my CV and about my current company

Customer Service Representative Interview Questions & Answers

_VOIS user image Anonymous

posted on 18 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How to handle an angry customer
  • Ans. 

    Listen actively, empathize, remain calm, apologize, offer solutions, follow up

    • Listen actively to understand the customer's issue

    • Empathize with the customer's feelings and show understanding

    • Remain calm and avoid taking the customer's anger personally

    • Apologize for the inconvenience caused, even if it wasn't your fault

    • Offer solutions to resolve the issue and make the customer happy

    • Follow up with the customer to ensure the

    • Answered by AI
    Add your answer
  • Q2. What do if there is someone in the team you dont like
    • Add your answer

Customer Support Executive Interview Questions & Answers

Hewlett Packard Enterprise user image Anonymous

posted on 13 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to join HPE
    • Add your answer

Customer Care Executive Interview Questions & Answers

IGT Solutions user image Anonymous

posted on 2 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself.
    • Add your answer
  • Q2. Tell me any memorable day of your life.
    • Add your answer
More about working at Sutherland Global Services

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Customer Executive interview?
Sutherland Global Services interview process usually has 2 rounds. The most common rounds in the Sutherland Global Services interview process are Resume Shortlist, One-on-one Round and Group Discussion.
What are the top questions asked in Sutherland Global Services Customer Executive interview?

Some of the top questions asked at the Sutherland Global Services Customer Executive interview -

  1. They wasted my entire day. I was waiting and hoping will get selected but after...read more
  2. Please do not go without confirmation they will take first round and make you s...read more

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Sutherland Global Services Customer Executive Salary
based on 20 salaries
₹1.6 L/yr - ₹5.9 L/yr
26% less than the average Customer Executive Salary in India
View more details

Sutherland Global Services Customer Executive Reviews and Ratings

based on 4 reviews

4.0/5

Rating in categories

4.7

Skill development

4.3

Work-Life balance

4.4

Salary & Benefits

3.9

Job Security

4.1

Company culture

3.9

Promotions/Appraisal

4.1

Work Satisfaction

Explore 4 Reviews and Ratings
Sutherland Global Services Salaries in India
Associate
2.3k salaries
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₹1 L/yr - ₹7.4 L/yr

Senior Associate
2k salaries
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₹1.8 L/yr - ₹7.8 L/yr

Customer Service Associate
1.6k salaries
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₹1.1 L/yr - ₹7.5 L/yr

Associate Manager
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₹4.4 L/yr - ₹14 L/yr

Customer Service Executive
668 salaries
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₹1.3 L/yr - ₹5.2 L/yr

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