Sutherland Global Services Customer Executive Reviews
based on 4 reviews
Updated 19 Sep, 2023
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
4.7
Skill development
4.4
Salary & Benefits
4.3
Work-Life balance
4.1
Company culture
4.1
Work Satisfaction
3.9
Job Security
3.9
Promotions/Appraisal
Sutherland Global Services is rated
4.0 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
4.0 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Popular
Customer Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 02 Aug 2023
Likes
I learnt many things.
Dislikes
I do not like the work culture. People in the lead positions are welly known as work avaoidence. Full of politics
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Executive in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Sep 2023
Likes
Good work space
Dislikes
Hectic job
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 05 Jan 2025
Likes
I like the leadership!
Dislikes
I do not like the cafeteria!
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Kochi
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 16 Oct 2024
Likes
Can wear casuals and doesn't require formal grooming
Dislikes
I don't want to open up
Work Details
Work policy:
1 week
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Sep 2024
Likes
Great to work
Dislikes
Do not have
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Navi Mumbai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 12 Sep 2024
Likes
Nothing no growth slowness in everything too much biased
Dislikes
Management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Sales Associate in
Chennai
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Sep 2024
Likes
They had good incentive plans
Dislikes
No proper work schedule and incentives were not credited properly
Team Lead in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2024
Likes
For Me everything was better
Dislikes
It total depends on which project you will be working on.
Team Lead in
Chennai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Jul 2024
Likes
There is nothing to like
Dislikes
I dislike every thing about this company
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead in
Chennai
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Jul 2024
Likes
Work space and helping to learn more
Dislikes
Salary and promotions are so delay
Team Lead in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jun 2024
Likes
Team work
Dislikes
Na
Team Lead in
Chennai
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 05 Feb 2024
Likes
As long as u invisible you can be working
Dislikes
The sent me home just like that. Asked to work extending shifts. KRA metrics not only performance based easly manipulatable scores. We are responsible for things not under control. Hike as low as 1200pm for year. Because of price hike inflation that hike is not practical.
Other Sutherland Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Operations Specialist in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 09 Jan 2025
Likes
This was the first company I worked, great team and excellent management. Whatever I am today, they have built and molded me. I am proud of working with Suth and I would like to thank the entire company and HR - Ashish who recruited and gave me this opportunity to work with them. Thanks for everything.
Dislikes
None
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager in
Chennai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 09 Jan 2025
Likes
There is nothing to like about working with Sutherland..
Dislikes
Worst HR team doing nothing other than recruitment.
WFM is like puppet doing nothing except uploading the files shared to them.
Transport department is if no use...still using the old pattern of assigning cabs to employees
There's a lot more which is not said by many out there.
Associate Director Human Resource in
Hyderabad / Secunderabad
Full Time
·
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Jan 2025
Likes
The L&D function is very active and great. It curate the actual needs of the people learning and help the employees to grow.
Dislikes
The internal politics
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
CS Internet Associate in
Kochi
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Worst place to work especially the management is poor, they blame us for everything, and everyone resigns from here no one really likes to stay here.
Dislikes
Their management and services, work atmosphere they provided
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
I don’t like any thing in Sutherland
Dislikes
There is no good canteen and only one washroom on the floor.
Less maintenance of services
No job security
From manager to employee speak bad language on the floor.
No cab facilities
There is no safe for women
Food is also not good.if food is good the price are very high
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Team Manager in
Hyderabad / Secunderabad
Full Time
·
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Everything here at sutherland is amazing and a great path for freshers.
Dislikes
The promotions amd appraisals are a bit slow but that depends on your capability as well.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
CS Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Excellent company culture, excellent management, but predatory compansation packages. But if they seem justified to you, you'll feel at the right place
Dislikes
The compensation packages are as predatory as predatory can get, and every trick in the book used to maximize company profit.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Associate Customer Support Representative in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Value to the employee
Job security
Leave approves immediately
Day to day monitoring on performance and training accordingly
Dislikes
Work-life balance
Salary is low
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Associate in
Thane (working remotely)
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Although I've only just begun my time with Company and have been working remotely, I'm excited to learn more about the company culture and benefits as I continue in my role.
Dislikes
While I enjoyed my experience in company, I felt that opportunities were often reserved for existing staff, rather than being awarded based on merit. I hope to see a more inclusive approach to career development in the future.
Senior Research Associate in
Navi Mumbai
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
There is nothing to like about the company.
Dislikes
There are infinite reasons: no job security, no professionalism, no humanity, senior management and HR are not co-operative, everyone is treated like a slave. Would never recommend anyone to join this company.