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Startek B.P.O Interview Questions and Answers

Updated 11 Jun 2024

Startek B.P.O Interview Experiences

3 interviews found

B.P.O Interview Questions & Answers

user image Rakesh Palthya

posted on 16 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Not Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self and How to convince customer explain
  • Ans. 

    I am a dedicated and customer-focused individual with excellent communication skills. I can convince customers by understanding their needs and providing personalized solutions.

    • Highlighting my strong communication skills and ability to empathize with customers

    • Demonstrating my knowledge of the products/services and how they can benefit the customer

    • Showing genuine interest in helping the customer and addressing their con...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Skills checked, Company rules
Round 3 - HR 

(1 Question)

  • Q1. Skills checking and salary explianed

B.P.O Interview Questions & Answers

user image Anonymous

posted on 10 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction for past experiences.
  • Q2. Computer knowledge and salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give age factor for candidates

B.P.O Interview Questions & Answers

user image Anonymous

posted on 21 Jan 2022

I applied via Referral and was interviewed in Jan 2022. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Say About ur self
  • Q2. About My Qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - It was my first interview I felt some fear but finally got it..🙂

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Only induction process is leanthy

Round 3 - Intelligence test 

(4 Questions)

  • Q1. Do u want to continue with study while working
  • Ans. Yes along with job i would like to continue with study
  • Answered Anonymously
  • Q2. What do you accept from your company
  • Q3. Do u want to refer some one
  • Q4. Would you prefer work from Home or work from office as per the requirement let us know so that as per the requirement of company we can help u

Interview Preparation Tips

Interview preparation tips for other job seekers - Induction process should be less time consuming
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
-
Result
No response

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you study morning
  • Q3. My resume missing
  • Q4. There is no job for Hindi people
  • Q5. Been sitting all day pain keeps rotating

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't tell at once that you were sitting all day long and you will stay later.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 3 - HR 

(1 Question)

  • Q1. Easy questions about job purpose
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Walk-in and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Walk me through your resume. About insurance process what is policy life cycle.
  • Q2. Tell me about your previous role.
  • Ans. 

    I was responsible for analyzing and improving processes to increase efficiency and productivity.

    • Led process improvement initiatives to streamline operations

    • Identified bottlenecks and implemented solutions to optimize workflows

    • Collaborated with cross-functional teams to gather data and feedback

    • Utilized data analysis tools to track performance metrics

    • Developed and implemented process documentation and training materials

  • Answered by AI
Round 2 - Aptitude Test 

Yet to complete the test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Asked about Gallagher.
  • Q2. What do you know about Gallagher.
  • Ans. 

    Gallagher is a global insurance brokerage, risk management, and consulting firm.

    • Founded in 1927 by Arthur J. Gallagher

    • Headquartered in Rolling Meadows, Illinois

    • Provides insurance, risk management, and consulting services globally

    • Offers services in areas such as commercial insurance, employee benefits, and personal insurance

    • Has a strong focus on client relationships and personalized service

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. Situation based questions were asked.
  • Q2. How would you built the trust with the stakeholders
  • Ans. 

    Building trust with stakeholders involves open communication, transparency, and delivering on commitments.

    • Establish open lines of communication with stakeholders to address concerns and provide updates

    • Be transparent about project progress, challenges, and decisions

    • Deliver on commitments and follow through on promises to build credibility

    • Seek feedback from stakeholders and incorporate their input into decision-making pr...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous company
  • Q2. How much package that I am expecting

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you for wasting my entire day for the interview. This company make me wait for almost 10 hours in the office for 3 rounds of interview and they said I got selected and even discussed about the job role and about package as well I accepted every norm of the company but at the end after manager round which I performed well they said I can leave for the day coz I am not selected this is ridiculous and if any candidate who is attending a walk in please carry food and power banks for you mobiles it is must
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Assignment 

Writing on one topic, they wanted to check your English grammar knowledge.

Round 3 - HR 

(6 Questions)

  • Q1. About my introduction
  • Q2. Why you wanted to join optum
  • Q3. What is your expectation from us
  • Q4. Some cross question from resume
  • Q5. Are you available for rotational shift
  • Q6. Salary discussion
Round 4 - Typing Test 

(1 Question)

  • Q1. Typing Should be between 30-35 wpm with 95% accuracy.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, work on your English grammar and especially on your typing speed.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Reason for leaving previous organisation?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join iEnergizer?
  • Q2. US culture, LGBTQ, Black Lives Matter
Round 3 - Versant Round 

(1 Question)

  • Q1. There would be 6 parts of the Versant round which would get conducted on the computer, such as, Hear the sentence and speak the same, jumbled sentence, Rephrasing etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, be careful while speaking, just be real

Startek Interview FAQs

How many rounds are there in Startek B.P.O interview?
Startek interview process usually has 2-3 rounds. The most common rounds in the Startek interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in Startek B.P.O interview?

Some of the top questions asked at the Startek B.P.O interview -

  1. Self and How to convince customer expl...read more
  2. Skills checked, Company ru...read more
  3. Computer knowledge and sal...read more

Tell us how to improve this page.

People are getting interviews through

based on 3 Startek interviews
WalkIn
Referral
67%
33%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Startek B.P.O Salary
based on 76 salaries
₹1 L/yr - ₹4 L/yr
8% more than the average B.P.O Salary in India
View more details

Startek B.P.O Reviews and Ratings

based on 24 reviews

3.1/5

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2.3

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2.2

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