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Optum Chat Support Executive Interview Questions and Answers

Updated 19 Nov 2023

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Chat Support Executive Interview Questions

user image QAMRE ALAM

posted on 19 Nov 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Assignment Round

Writing on one topic, they wanted to check your English grammar knowledge.

3

HR Round (6 Questions)

  • Q1. About my introduction
  • Q2. Why you wanted to join optum
  • Q3. What is your expectation from us
  • Q4. Some cross question from resume
  • Q5. Are you available for rotational shift
  • Q6. Salary discussion
4

Typing Test Round (1 Question)

  • Q1. Typing Should be between 30-35 wpm with 95% accuracy.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, work on your English grammar and especially on your typing speed.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in May 2024.

2 Interview Rounds

1

HR Round (5 Questions)

  • Q1. Tell me about your self
  • Q2. What are your strength
  • Q3. What are your hobbies
  • Q4. Why should we hire you?
  • Q5. Why do you want to work for our company?
2

Aptitude Test Round

Logical reasoning and verbal

Chat Support Executive Interview Questions

Amazon user image Niharika Tadakamalla

posted on 8 May 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Assignment Round

It was reading speaking and listening test

2

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Say 4 to 5 lines on music ?
3

One-on-one Round (1 Question)

  • Q1. What you think about women safety in india?

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not think you can't do it even a Hr ( who are taking your interview) think about you, and he/she also want you to see successful. But the condition is :- dont take stress, just relax , give your best. Talk in normal flow as you talk with your friends because I know when we speak English so lots of people stuck somewhere. Say ( YOU CAN DO IT) when your name announced and show them who you are. Best of luck ☺️
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Mar 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. About Yesterday routine
  • Q2. About introduction of yourself
  • Q3. Your most memorable day or about home city
3

Aptitude Test Round

Mac test and knowledge test and voice test

4

One-on-one Round (1 Question)

  • Q1. Manager round about you

Interview Preparation Tips

Interview preparation tips for other job seekers - Being confident and believe in yourself and keep smile
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in May 2024.

2 Interview Rounds

1

HR Round (5 Questions)

  • Q1. Tell me about your self
  • Q2. What are your strength
  • Q3. What are your hobbies
  • Q4. Why should we hire you?
  • Q5. Why do you want to work for our company?
2

Aptitude Test Round

Logical reasoning and verbal

I applied via Naukri.com and was interviewed in Aug 2022.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. Arround first for this job intraview
  • Q2. Arroun first amazon for this job
  • Q3. Arroun frist for this job
  • Q4. Qustion hinndi first intraviaw
  • Q5. First for intreviaw for job amazon

Interview Preparation Tips

Interview preparation tips for other job seekers - I am intrested for this job amazon this job

Chat Support Executive Interview Questions

iEnergizer user image Karan singh Rathore

posted on 19 Jan 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Dec 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. Where do you live currently?
  • Q2. Do you have any experience?
3

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. What do you know about US culture

Interview Preparation Tips

Interview preparation tips for other job seekers - There is nothing to worry about during your interview, you just have to be confident enough to answer the questions asked to you.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Aug 2024.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. KIPs discussion
2

One-on-one Round (2 Questions)

  • Q1. Attrition and shrinkage explain
  • Q2. Problem solving questions
3

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Explain BPO KPIs

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills checking and knowledge checking of BPO KPIs and TL also.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - What is ur shortterm goal..

Optum Interview FAQs

How many rounds are there in Optum Chat Support Executive interview?
Optum interview process usually has 4 rounds. The most common rounds in the Optum interview process are Resume Shortlist, Assignment and HR.
What are the top questions asked in Optum Chat Support Executive interview?

Some of the top questions asked at the Optum Chat Support Executive interview -

  1. Typing Should be between 30-35 wpm with 95% accura...read more
  2. Some cross question from res...read more

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