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Optum Senior Claims Associate Interview Questions and Answers

Updated 30 Jan 2024

7 interviews found

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Senior Claims Associate Interview Questions

user image Anonymous

posted on 24 Aug 2023

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Aug 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. If candidate is experienced then discuss about previous experience and shift timings and all that.
3

Aptitude Test Round

Aptitude test having, English, maths and reasoning questions

4

One-on-one Round (3 Questions)

  • Q1. One-o-one round with operation manager count as final round
  • Q2. Simple about past experience
  • Q3. Discussion about shift timings and all that

Senior Claims Associate Interview Questions

user image Anonymous

posted on 18 Mar 2022

I applied via Recruitment Consulltant and was interviewed in Jan 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. In manager round just be prepared with the denial scenarios like Authorization, provider out of network, invalid procedure code and some scenarios cases like cl...read more

Senior Claims Associate Interview Questions

user image Anonymous

posted on 24 Apr 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed before Apr 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. It is a video call since it was during pandemic and the interview is all about process and job related
  • Q2. Detailed explanation about 3 denials Reason for leaving previous job Questions regarding hcfa CMS 1500 form
3

One-on-one Round (1 Question)

  • Q1. Payment modes and their explanation Capitalisation and authorisation explanations Experience about previous job role

I applied via Naukri.com and was interviewed in Apr 2021.

1 Interview Round

Interview Questions

  • Q1. What is ABN, Hpcs, ICD 10 Add Answer
  • Q2. Tell me about Authorization denial and how you handle COB denial in case of primary payer and secondary payer Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy interview for me. Only you have to do prepared with your basic term of RCM and knowledge about all denials and basic term EOB,COB,ABN,PPO, Hospice etc. Person who take my interview having good communication skills and in the last he also provide the feedback when ask to him. Give ur best and do it

Optum interview questions for designations

 Claims Analyst

 (1)

 Claims Associate

 (41)

 Claims Representative Associate

 (1)

 Claims Executive

 (1)

 Claims Examiner

 (1)

 Insurance Associate

 (1)

 Senior Customer Service Representative

 (1)

 Senior Associate

 (1)

Senior Claims Associate Interview Questions

user image Lokesh Anand

posted on 19 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
3

Technical Round (1 Question)

  • Q1. Questions related to RCM only on denials and management.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while giving interview and prepare all the questions in which u have experienced.

Senior Claims Associate Interview Questions

user image Anonymous

posted on 18 Mar 2021

I applied via Naukri.com and was interviewed in Feb 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Do focus on core value of JD and detailed knowledge of your previous work. Be confident and stick to your learning and try to explain each points patiently. The most important part is stay focused.

Senior Claims Associate Interview Questions

user image Anonymous

posted on 23 Jul 2021

I applied via Naukri.com and was interviewed before Jul 2020.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It was quite simple and good.

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed in Nov 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. What was your previous experience ?
  • Q2. What is RCM full form

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Give your answer confidently. And give correct answer.

I applied via Walk-in and was interviewed before Feb 2020.

5 Interview Rounds

Interview Questions

  • Q1. All related to us health care like what is Cobra, Hippa, coinsurance, deductible, place of service, revenue codes, cut codes Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - if you are going for interview to make sure you know about all health insurance terms. What is bill type, tell me about emergency cpt codes range. What is ICD9 and ICD10

Claims Associate Interview Questions

Accenture user image Muskan Gupta

posted on 27 May 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Apr 2024.

2 Interview Rounds

1

Aptitude Test Round

Online test on computer

2

HR Round (2 Questions)

  • Q1. What is your biggest achievement?
  • Q2. Do you about your process?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer properly to every questions asked by the interviewer.

Optum Interview FAQs

How many rounds are there in Optum Senior Claims Associate interview?
Optum interview process usually has 3 rounds. The most common rounds in the Optum interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Optum Senior Claims Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Optum. The most common topics and skills that interviewers at Optum expect are Accounts Receivable, AR, Medical Insurance, Accounting and Healthcare.
What are the top questions asked in Optum Senior Claims Associate interview?

Some of the top questions asked at the Optum Senior Claims Associate interview -

  1. Tell me about Authorization denial and how you handle COB denial in case of pri...read more
  2. What is ABN, Hpcs, ICD...read more
  3. It is a video call since it was during pandemic and the interview is all about ...read more

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People are getting interviews through

based on 6 Optum interviews
Job Portal
Referral
67%
17%
16% candidates got the interview through other sources.
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Optum Senior Claims Associate Salary
based on 766 salaries
₹2.1 L/yr - ₹6.5 L/yr
At par with the average Senior Claims Associate Salary in India
View more details

Optum Senior Claims Associate Reviews and Ratings

based on 89 reviews

4.1/5

Rating in categories

3.4

Skill development

4.0

Work-Life balance

3.4

Salary & Benefits

4.4

Job Security

4.1

Company culture

3.3

Promotions/Appraisal

3.6

Work Satisfaction

Explore 89 Reviews and Ratings
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