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Optum Claims Associate Interview Questions, Process, and Tips

Updated 1 Jan 2025

Top Optum Claims Associate Interview Questions and Answers

View all 6 questions

Optum Claims Associate Interview Experiences

42 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Normal introduction
  • Q2. Why you join this organisation
  • Ans. 

    I am passionate about helping people navigate through difficult situations and believe in the values of this organization.

    • I am drawn to the mission of the organization and align with its values

    • I am excited about the opportunity to assist individuals in resolving their claims efficiently

    • I appreciate the company's reputation for excellent customer service and support

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Process related questions
  • Q2. How much better work can you give to this company
  • Ans. 

    I am confident that I can provide high-quality work to this company by utilizing my skills, experience, and dedication.

    • I have a strong attention to detail and accuracy, ensuring that all claims are processed correctly and efficiently.

    • I am a quick learner and can adapt to new processes and systems easily, increasing productivity and reducing errors.

    • I have excellent communication skills, allowing me to effectively intera...

  • Answered by AI
Round 3 - Aptitude Test 

Normal question like maths , reasoning, english

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About my self and some cross question from my resume
Round 3 - One-on-one 

(7 Questions)

  • Q1. Tell me some interesting facts about you
  • Q2. What is your daily routine
  • Q3. What is claims ?
  • Ans. 

    Claims are requests made by individuals or organizations to an insurance company for compensation or coverage for a loss or damage.

    • Claims are requests for compensation or coverage for a loss or damage.

    • Claims can be made by individuals or organizations to an insurance company.

    • Claims are typically submitted with supporting documentation and evidence.

    • Insurance companies evaluate claims to determine the validity and amount...

  • Answered by AI
  • Q4. What is copay coins
  • Q5. Why you are interested to join optum
  • Q6. What is Health care
  • Q7. Why you left your previous organisation

Claims Associate Interview Questions Asked at Other Companies

Q1. What is health and why we are doing insurance?
Q2. What is the difference between Medicare and Medicaid
asked in Optum
Q3. What is copay coins and out of pocket
Q4. What do you know about insurance
Q5. What do you mean by window dressing of balance sheet
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction family background education background
  • Ans. 

    I come from a close-knit family with a strong educational background.

    • My family is very supportive and has always encouraged me to pursue my education and career goals.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • My parents are both professionals in the finance industry and have instilled in me the value of hard work and dedication.

    • I have a younger sister who is currently studying to become ...

  • Answered by AI
  • Q2. Introduction family background education background
  • Ans. 

    I come from a close-knit family with a strong educational background.

    • My family is very supportive and has always encouraged me to pursue my education and career goals.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • My parents are both professionals in their respective fields and have instilled in me the value of hard work and dedication.

    • I have a sibling who is currently studying engineering at

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Describe yourself About your yesterday
Round 2 - Technical 

(2 Questions)

  • Q1. Typing test They gave me some para to write on mini time
  • Q2. Random paragraph random topic
Round 3 - One-on-one 

(1 Question)

  • Q1. Why you left your last job About your hobbies How you handle to up down in night shift

Optum interview questions for designations

 Senior Claims Associate

 (7)

 Claims Representative Associate

 (2)

 Claims Examiner

 (1)

 Claims Executive

 (1)

 Claims Analyst

 (1)

 Associate

 (4)

 Operations Associate

 (2)

 Process Associate

 (2)

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. How did you travel from your house to Optum company explain it step by step
  • Ans. 

    I traveled from my house to Optum company by car.

    • I started by getting into my car parked in front of my house.

    • I drove out of my neighborhood and onto the main road.

    • I followed the main road for about 10 miles.

    • I took a left turn at the intersection and continued for another 5 miles.

    • I reached the Optum company building and parked my car in the designated parking area.

  • Answered by AI
  • Q2. Did you bring all certificates from college
  • Ans. 

    NO

    • I did not bring all certificates from college.

    • I can provide any specific certificates if required.

    • I can provide transcripts or other relevant documents instead.

  • Answered by AI
  • Q3. Have you completed degree

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive

Get interview-ready with Top Optum Interview Questions

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Its normal very cool my interview has gone.
  • Q2. Self introduction they asked about company
  • Q3. About my goals they asked me
  • Q4. Its very difficult to discuss
Round 3 - Technical 

(2 Questions)

  • Q1. It's great journey to work in optum. To start career optum is best choice. Am very thankful to all my teammates and manager , smes .
  • Q2. But little salary hike aslo more important.

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview was wonderful experience.They made really very comfortable,over all optum is good every time they will encourage u.

Claims Associate Interview Questions & Answers

user image Abhinav Goud

posted on 24 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude and reasoning

Round 2 - One-on-one 

(2 Questions)

  • Q1. Favorite sports
  • Q2. Favorite Player
Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Favorite Person

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident and honest.

Claims Associate Interview Questions & Answers

user image Gaurav Singh

posted on 21 Sep 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your biggest regret in life till now
  • Q2. My biggest regret that I did not score good marks in class 12 but In my first year of college, i give improvement for class 12 and got 87 percentage. I Can get admission in regular college but due to Coron...

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very easy. Be confident and try be yourself.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

There will be a appitude test we have to gain atleast 8 outof 11 questions

Round 3 - Typing Test 

(1 Question)

  • Q1. Typing test for second round
  • Ans. In typing test we have to get 25 wpm nd 85% accuracy
  • Answered Anonymously
Round 4 - One-on-one 

(1 Question)

  • Q1. There will be a one on one round
  • Ans. There will be a one on one round with manager
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be on confidence and answer any questions with 100% confidence and in one on one round just give the answers with confidence and eye to eye contact only.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. What is you name why should be hire you
  • Q2. What is your name your favourite movie
  • Q3. My favourite movie is DJ
  • Q4. My name is Archana Sharma
  • Q5. I am sure turn out to be a key player of your company I asure you I will never regret for the decision to hear me

Interview Preparation Tips

Interview preparation tips for other job seekers - I need for jobs because very important job in our life and for career

Optum Interview FAQs

How many rounds are there in Optum Claims Associate interview?
Optum interview process usually has 2-3 rounds. The most common rounds in the Optum interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Optum Claims Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Optum. The most common topics and skills that interviewers at Optum expect are Communication Skills, Customer Service, Claims Processing, Healthcare and Claims.
What are the top questions asked in Optum Claims Associate interview?

Some of the top questions asked at the Optum Claims Associate interview -

  1. What is copay coins and out of poc...read more
  2. What is clai...read more
  3. What is UB04 BILL TYPE Facility type ...read more
How long is the Optum Claims Associate interview process?

The duration of Optum Claims Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Optum Claims Associate Interview Process

based on 6 interviews in last 1 year

Interview experience

4.5
  
Good
View more

People are getting interviews through

based on 35 Optum interviews
Referral
WalkIn
Company Website
Job Portal
Recruitment Consultant
37%
31%
11%
9%
6%
6% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Optum Claims Associate Salary
based on 3.1k salaries
₹1.4 L/yr - ₹5.6 L/yr
At par with the average Claims Associate Salary in India
View more details

Optum Claims Associate Reviews and Ratings

based on 501 reviews

4.1/5

Rating in categories

3.8

Skill development

4.0

Work-Life balance

3.3

Salary & Benefits

4.4

Job Security

4.2

Company culture

3.1

Promotions/Appraisal

3.8

Work Satisfaction

Explore 501 Reviews and Ratings
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