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Startek Team Leader (Nontechnical) Interview Questions and Answers

Updated 30 Jun 2021

Startek Team Leader (Nontechnical) Interview Experiences

1 interview found

I applied via Referral and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why i select you for this post...
  • Q2. What is the different between KPI & KRA
  • Ans. 

    KPIs are specific metrics used to measure performance while KRAs are broader areas of responsibility that define the scope of work.

    • KPIs are measurable and quantifiable while KRAs are more qualitative

    • KPIs are used to track progress towards specific goals while KRAs define the overall responsibilities of a role

    • KPIs are often tied to specific projects or initiatives while KRAs are more long-term and strategic

    • Examples of K...

  • Answered by AI
  • Q3. How to manage quality parameter
  • Ans. 

    Quality parameters can be managed by defining clear standards, monitoring performance, and continuous improvement.

    • Define quality standards and communicate them to the team

    • Monitor performance regularly and identify areas for improvement

    • Implement corrective actions to address quality issues

    • Encourage feedback from customers and stakeholders

    • Provide training and resources to improve skills and knowledge

    • Use data and analytic

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothis

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Answering Technical questions
  • Q2. Your view on previous employer or current employer .

I applied via Walk-in and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What according to you is a role of a team leader.

Interview Preparation Tips

Interview preparation tips for other job seekers - Control your body language, stay calm and answer with confidence. Always backup your claims with experience or proof. If you cannot proof your point don't make it.

I applied via Naukri.com and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Myself, importance of growth, technical question, hypothetical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview went well, But 2 weeks passed HR didn't reason even if I wasn't shortlisted

Interview Questionnaire 

1 Question

  • Q1. Process knowledge of commercial lending.

I applied via Walk-in and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

11 Questions

  • Q1. About Shrinkage Calculation along with formula
  • Q2. About Attrition calculation along with formula
  • Q3. About people management
  • Q4. How to control shrinkage and attrition
  • Ans. 

    To control shrinkage and attrition, focus on employee engagement, training, and retention strategies.

    • Implement employee engagement programs to boost morale and job satisfaction

    • Provide regular training and development opportunities to improve skills and job performance

    • Offer competitive compensation and benefits packages to retain top talent

    • Conduct exit interviews to identify reasons for attrition and address any issues

    • C...

  • Answered by AI
  • Q5. How to set dialer strategies and plan for the day
  • Ans. 

    Setting dialer strategies and planning for the day requires analyzing data, prioritizing tasks, and effective communication with team members.

    • Analyze data to determine the best time to call leads

    • Prioritize tasks based on importance and urgency

    • Communicate with team members to ensure everyone is on the same page

    • Adjust strategies throughout the day as needed

    • Track progress and adjust strategies as necessary

    • Use technology t

  • Answered by AI
  • Q6. Individual target set for team members
  • Q7. DRR calculation (what's the daily run rate to achieve monthly targets)
  • Ans. 

    DRR calculation is the daily run rate required to achieve monthly targets.

    • DRR is calculated by dividing the monthly target by the number of working days in the month.

    • For example, if the monthly target is $100,000 and there are 20 working days in the month, the DRR would be $5,000 per day.

    • DRR helps in tracking progress towards the monthly target and making necessary adjustments to achieve it.

    • It is important to consider ...

  • Answered by AI
  • Q8. What's your Goal
  • Q9. What's career growth
  • Q10. Are you ready to work under pressure
  • Q11. Excel knowledge, about vlookup hookup pivot tables graph and PPT for reviews

Interview Preparation Tips

Interview preparation tips for other job seekers - above mentioned questions are related to collections, recovery and sales process, hence if candidate is experienced in base level and If they prepare with answers, that's more than enough to step in

Interview Questionnaire 

1 Question

  • Q1. Related to experience

I applied via Approached by Company and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Case Study 

Competitive landscape of Hemophilia A in united states

Round 2 - Group Discussion 

Case study panel discussion

Round 3 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your strengths and weaknesses?
  • Q3. What are your salary expectations?
  • Q4. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on the case study you provide

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Experience details and job responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication, good thought process, knowledge about the role applying for. aware about the company before appearing for any interview.

I applied via Referral and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Oh Sorry! I did not remember the exact questions because the assessment happened last year.

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to say keep a positive approach and humble attitude in mind and you will get the passing score for sure. Sometimes you would get the tricky questions but always remember yourself as a manager who gets things done at any cost with integrity.

Startek Interview FAQs

What are the top questions asked in Startek Team Leader (Nontechnical) interview?

Some of the top questions asked at the Startek Team Leader (Nontechnical) interview -

  1. what is the different between KPI & K...read more
  2. How to manage quality paramet...read more

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Startek Team Leader (Nontechnical) Reviews and Ratings

based on 10 reviews

4.8/5

Rating in categories

4.7

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4.4

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4.4

Salary

4.7

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4.5

Company culture

4.6

Promotions

4.4

Work satisfaction

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