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I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.
Stay calm, listen actively, empathize, apologize, offer solutions, follow up
Stay calm and composed throughout the call
Listen actively to the customer's concerns without interrupting
Empathize with the customer's frustration and apologize for any inconvenience caused
Offer solutions or alternatives to address the customer's issue
Follow up with the customer to ensure their satisfaction and resolve any remaining concerns
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often choose to outsource these tasks to save costs and improve efficiency.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples of BPO compani...
Startek interview questions for designations
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 4 interview rounds.
Reasoning, typing, listening, reading
Get interview-ready with Top Startek Interview Questions
In aptitude test you were be asked about your hobbies .
Intrests and some persnl skill
I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 3 interview rounds.
Explaining the concept of climate change
Climate change refers to long-term changes in temperature, precipitation, and other atmospheric conditions on Earth.
It is primarily caused by human activities such as burning fossil fuels, deforestation, and industrial processes.
The impacts of climate change include rising sea levels, extreme weather events, and loss of biodiversity.
Efforts to combat climate change include reduci...
I applied via Apna Jobs and was interviewed before Mar 2023. There was 1 interview round.
Customer support is providing assistance and guidance to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, issues, and complaints.
It includes helping customers with product information, troubleshooting, and resolving technical problems.
Customer support can be provided through various channels such as phone, email, chat, and social media.
The goal of customer support ...
I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.
Online jobs offer flexibility, convenience, and a wider range of opportunities.
Flexibility to work from anywhere with an internet connection
Convenience of setting your own schedule
Access to a larger pool of job opportunities
Ability to work for companies located in different geographic locations
Opportunity to develop digital skills and work remotely
Potential for higher earning potential through freelance work or remote
My hobbies include reading, hiking, and playing the guitar.
Reading: I enjoy reading fiction and non-fiction books in my free time.
Hiking: I love exploring nature trails and going on outdoor adventures.
Playing the guitar: I have been playing the guitar for several years and enjoy learning new songs.
I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 3 interview rounds.
Top trending discussions
The duration of Startek Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 52 interviews
3 Interview rounds
based on 822 reviews
Rating in categories
Senior Executive
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| ₹1 L/yr - ₹5.3 L/yr |
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Customer Service Executive
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| ₹1 L/yr - ₹5 L/yr |
Customer Support Executive
993
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| ₹0.8 L/yr - ₹4.8 L/yr |
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