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Startek Customer Agent Interview Questions and Answers for Experienced

Updated 9 Jul 2024

Startek Customer Agent Interview Experiences for Experienced

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(5 Questions)

  • Q1. Why u want to join in startek
  • Q2. How long will u be in this organisation
  • Q3. Communication and skills
  • Q4. No leaves for 6 months r u ok with that
  • Ans. 

    Yes, I am okay with not taking any leaves for 6 months.

    • I understand the demands of the job and am willing to commit to not taking any leaves for the specified period.

    • I am dedicated to providing excellent customer service and understand the importance of being present for my role.

    • I am prepared to manage my time effectively to ensure I can fulfill my responsibilities without needing time off.

  • Answered by AI
  • Q5. Rotational weekoffs

Interview Preparation Tips

Interview preparation tips for other job seekers - good

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Introduction about candidate. Speak on some topic for 2 minutes Qualification, knowledge about process applied for , where u lived .
  • Q2. Focus on your communication primarily language fluency help you and skills like patients . Be confident in yourself

I applied via Naukri.com

Interview Questionnaire 

2 Questions

  • Q1. Basic grammar questions, details, aptitude and reasoning and my role model
  • Q2. Voice test

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy and up to mark procedure according to the post.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join Concentrix
  • Ans. As I'm a fresher, so Concentrix is the right platform to start my career in the industry and as well as Concentrix is one the companies, who always stood beside the employees.
  • Answered Anonymously

I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. One one round should be happen to check knowledge
  • Q2. Salary expectation for employee to check how they will give answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Posting advertising to know about job opportunity and people can apply and they can give their idea.

I applied via Indeed and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

9 Questions

  • Q1. 1) Introduce yourself
  • Q2. 2) Did you worked before or Do you have any experience..if yes
  • Q3. 3) Why did you left you previous company
  • Q4. 4) What are your hobbies
  • Q5. 5) Are you comfortable with rotational shifts and week offs
  • Q6. 6) Are you willing to relocate
  • Q7. 7) What was your last salary
  • Q8. 8) What is your salary expectation
  • Q9. 9) How soon can you join

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident but not over, and stay confident untill the interview is done
Listen to the questions very carefully and answers wisely
All the best to all the job seekers

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What changes could you bring in the company in next 2 years ?
  • Q2. Write "SOMETHING" on the board
  • Ans. 

    The candidate should write the word 'SOMETHING' on the board.

    • The candidate should use a marker or chalk to write the word

    • The word should be written clearly and legibly

    • The candidate should ensure proper spacing and alignment

  • Answered by AI
  • Q3. Why did you choose to wear this combination ?
  • Q4. How would you manage if you're paid in % according to the business and not in fixed salary?
  • Q5. What is success to you?

Interview Preparation Tips

Interview preparation tips for other job seekers - The most important things is how honest the candidate is. He she should not agree on all the terms presented to him.
And should ne confident with a smile on and a positive gesture.

I applied via Approached by Company and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic screening questions related to job function and responsibilities.
Round 2 - One-on-one 

(1 Question)

  • Q1. AML, KYC, compliance, regulatory, sanctions, Transaction monitoring. How risk is assessed and what factors change it?
Round 3 - HR 

(1 Question)

  • Q1. Salary discussions, leaves, project related info, onboarding assistance.

Interview Preparation Tips

Interview preparation tips for other job seekers - Know your resume and job discriptions. Managers will mostly focus on skill set and attitude to learn.

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR 
Round 2 - Group Discussion 

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic Details regarding education and all
Round 2 - One-on-one 

(1 Question)

  • Q1. Again basics details,

Interview Preparation Tips

Interview preparation tips for other job seekers - Their interviews are very easy. Only bad thing is , if you directly reach HR then he/she can skip all steps and also you get better post with max. salary, or else the give you general process with lower salary.

Startek Interview FAQs

How many rounds are there in Startek Customer Agent interview for experienced candidates?
Startek interview process for experienced candidates usually has 1 rounds. The most common rounds in the Startek interview process for experienced candidates are HR.
How to prepare for Startek Customer Agent interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Customer Handling, Customer Service, Domestic BPO, Telecalling and call center.
What are the top questions asked in Startek Customer Agent interview for experienced candidates?

Some of the top questions asked at the Startek Customer Agent interview for experienced candidates -

  1. no leaves for 6 months r u ok with t...read more
  2. communication and ski...read more
  3. rotational weeko...read more

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Startek Customer Agent Interview Process for Experienced

based on 1 interview

Interview experience

4
  
Good
View more

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Startek Customer Agent Salary
based on 12 salaries
₹1.4 L/yr - ₹2.8 L/yr
22% less than the average Customer Agent Salary in India
View more details

Startek Customer Agent Reviews and Ratings

based on 7 reviews

2.7/5

Rating in categories

2.7

Skill development

3.5

Work-life balance

3.0

Salary

2.8

Job security

2.7

Company culture

2.5

Promotions

3.3

Work satisfaction

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