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Serco Team Lead Interview Questions and Answers

Updated 8 Jan 2025

Serco Team Lead Interview Experiences

1 interview found

Team Lead Interview Questions & Answers

user image Anonymous

posted on 8 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About use and experience
  • Q2. Previous experience and roles and responsibility

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(4 Questions)

  • Q1. Attrition shrinkage
  • Q2. How u ll manage shrinkage
  • Ans. 

    Shrinkage can be managed by implementing strict inventory control measures, conducting regular audits, training employees on theft prevention, and utilizing technology like surveillance cameras.

    • Implement strict inventory control measures to track all products entering and leaving the store

    • Conduct regular audits to identify any discrepancies in inventory levels

    • Train employees on theft prevention techniques and the impor...

  • Answered by AI
  • Q3. How u ll handle new team
  • Q4. What is client SLA
  • Ans. 

    Client SLA stands for Service Level Agreement, which is a contract between a service provider and a client that outlines the level of service expected.

    • Client SLA defines the agreed upon level of service between the service provider and the client.

    • It includes details such as response time, resolution time, uptime guarantees, and penalties for not meeting the agreed upon service levels.

    • Client SLA helps in setting clear e...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - People management
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Walk me through your resume
  • Q3. What are the three examples of entries you are booking
  • Ans. 

    I am currently booking entries for sales revenue, expenses, and payroll.

    • Sales revenue entry includes recording sales transactions and updating accounts receivable.

    • Expenses entry involves recording all expenses incurred by the company, such as rent, utilities, and supplies.

    • Payroll entry includes recording employee salaries, benefits, and taxes.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Case Study 

Based on management & job details

Round 2 - One-on-one 

(1 Question)

  • Q1. Job details along with management

Interview Preparation Tips

Interview preparation tips for other job seekers - Have positive mindset always for the job you are applying....simply you have answer the question asked in the best possible manner you can..without fearing of getting disqualification.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What did you do in your previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - They will take you anyway. People join and leave as soon as they understand the malfunctioning system there.

I applied via Naukri.com and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
Round 2 - Technical 

(1 Question)

  • Q1. Microsoft Excel related questions!
Round 3 - One-on-one 

(2 Questions)

  • Q1. Reason behind job change.
  • Q2. Stability check for long term deployment
  • Ans. 

    Stability check involves assessing the ability to maintain consistent performance over a long period of time.

    • Assess the candidate's past experiences with long-term projects

    • Evaluate their ability to adapt to changing circumstances

    • Ask about their strategies for maintaining motivation and focus

    • Consider their communication skills and ability to collaborate with team members

    • Assess their overall work ethic and commitment to

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell them Your CTC instead of in-hand

Skills evaluated in this interview

I applied via Approached by Company and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Regarding text permissions and image permissions
  • Q2. What is image research?
  • Ans. 

    Image research is the process of finding and analyzing images for a specific purpose or project.

    • It involves searching for relevant images using various sources such as online databases, archives, and libraries.

    • The images are then analyzed for their quality, relevance, and suitability for the intended purpose.

    • Image research is commonly used in fields such as advertising, marketing, and design.

    • For example, an advertising...

  • Answered by AI
  • Q3. Explain fairuse guidelines
  • Ans. 

    Fair use guidelines allow limited use of copyrighted material without permission.

    • Fair use is a legal doctrine that allows for the use of copyrighted material without permission from the owner under certain circumstances.

    • The use must be for a transformative purpose, such as commentary, criticism, news reporting, teaching, scholarship, or research.

    • The amount and substantiality of the portion used must be reasonable in re...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just read about copyright law and fairuse guidelines
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the architecture of .net corr
  • Ans. 

    The architecture of .NET Core is based on a modular design that allows for cross-platform development.

    • Modular design allows for flexibility and scalability

    • Supports cross-platform development

    • Consists of multiple components such as the Common Language Runtime (CLR) and the Base Class Library (BCL)

  • Answered by AI
  • Q2. What are the SQL injections
  • Ans. 

    SQL injections are a type of cyber attack where malicious SQL code is inserted into input fields to manipulate databases.

    • SQL injections occur when attackers input malicious SQL code into input fields on a website or application.

    • This code can then be used to access, modify, or delete data from the database.

    • SQL injections can be prevented by using parameterized queries, input validation, and escaping special characters.

    • E...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is your expectations
  • Q2. What is your CTC
  • Ans. 

    My current CTC is $80,000 per year.

    • My current CTC is $80,000 per year

    • I am open to discussing salary expectations during the interview process

    • I have experience negotiating salary and benefits in previous roles

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about the current role and how it is aligned with this new role
  • Q2. Why do u want to leave your current company
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About current role
Round 2 - HR 

(1 Question)

  • Q1. CTC Negotiation

Serco Interview FAQs

How many rounds are there in Serco Team Lead interview?
Serco interview process usually has 1 rounds. The most common rounds in the Serco interview process are One-on-one Round.

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Serco Team Lead Salary
based on 43 salaries
₹1 L/yr - ₹6 L/yr
68% less than the average Team Lead Salary in India
View more details

Serco Team Lead Reviews and Ratings

based on 30 reviews

4.1/5

Rating in categories

4.0

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4.0

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1.4

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4.0

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3.2

Company culture

2.4

Promotions

3.1

Work satisfaction

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