Straive Team Lead Interview Questions and Answers

Q1. My self family background
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Q1. About yourself for two minutes
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Q2. What was the last movies
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Topic on inflation for 10 minutes

Q1. Case study on Ind AS 115
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Q1. Can you explain one of the ISO 27001 control with example?
Ans. 
ISO 27001 control A.8.1.1 - Inventory of Assets
• A.8.1.1 requires organizations to maintain an inventory of assets

• This includes hardware, software, data, personnel, and facilities

• Example: An organization creates a detailed list of all computers, servers, software licenses, and sensitive data they possess
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Q1. How you implement ISo 27001?
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Implementing ISO 27001 involves establishing an information security management system (ISMS) to protect sensitive data.
• Conduct a risk assessment to identify potential security threats and vulnerabilities.

• Develop and implement security policies, procedures, and controls to mitigate risks.

• Train employees on security best practices and ensure compliance with ISO 27001 standards.

• Regularly monitor and review the ISMS to id...read more
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Q1. Self introduction
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Q2. What is business process outsourcing
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Business process outsourcing (BPO) is the practice of contracting specific business tasks to a third-party service provider.
• BPO involves delegating non-core business functions to external vendors.

• It allows companies to focus on their core competencies and reduce costs.

• Common BPO services include customer support, IT support, HR management, and accounting.

• Examples of BPO companies include Accenture, IBM, and Genpact.
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Q3. Why do you join bpo
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I joined BPO because of the opportunities for growth, the dynamic work environment, and the chance to develop my skills in customer service and problem-solving.
• Opportunities for growth: BPO offers various career paths and advancement opportunities.

• Dynamic work environment: BPO involves working with diverse clients and handling different challenges every day.

• Developing customer service skills: BPO provides the chance to...read more
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Q4. Yesterday, what are you doing
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Q5. What is call center job
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A call center job involves handling incoming and outgoing phone calls to assist customers with their inquiries, complaints, or requests.
• Call center jobs require excellent communication and problem-solving skills.

• Agents may handle a variety of tasks such as answering customer questions, providing technical support, or processing orders.

• Call centers often use computer systems and software to manage customer interactions ...read more
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Q1. What is the process of the interview rounds conducted one at a time?
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Q2. Other
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