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I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.
I have 5 years of experience as a Duty Manager in a busy hotel, overseeing daily operations and ensuring guest satisfaction.
Managed a team of staff to ensure smooth operations
Handled guest complaints and resolved issues promptly
Implemented strategies to improve efficiency and customer service
Trained new employees on company policies and procedures
I will listen to the customer's complaint, empathize with their situation, offer a solution or compensation, and follow up to ensure satisfaction.
Listen actively to the customer's complaint without interrupting
Empathize with the customer's situation and show understanding
Offer a solution or compensation to resolve the issue
Follow up with the customer to ensure their satisfaction
Document the complaint and resolution for
I applied via Approached by Company and was interviewed in Nov 2023. There were 4 interview rounds.
I applied via Approached by Company and was interviewed in Jul 2023. There were 4 interview rounds.
PVR Inox interview questions for popular designations
Get interview-ready with Top PVR Inox Interview Questions
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 4 interview rounds.
I applied via AmbitionBox and was interviewed in Oct 2023. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.
SOP of housekeeping is a set of guidelines and procedures followed to maintain cleanliness and orderliness in a facility.
SOP of housekeeping includes tasks such as dusting, vacuuming, mopping, and sanitizing.
It also involves organizing and arranging furniture, equipment, and supplies.
Housekeeping staff should follow proper waste disposal procedures.
Regular inspection and maintenance of equipment and facilities are part...
Cleaning carpets involves vacuuming, spot cleaning, and deep cleaning.
Start by vacuuming the carpet thoroughly to remove loose dirt and debris.
For spot cleaning, use a carpet cleaner or a mixture of water and mild detergent. Blot the stain gently with a clean cloth.
For deep cleaning, consider using a carpet steam cleaner or hiring a professional carpet cleaning service.
Allow the carpet to dry completely before walking
The duration of PVR Inox interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview experience
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Rating in categories
Duty Manager
582
salaries
| ₹2.3 L/yr - ₹6 L/yr |
Finance Executive
267
salaries
| ₹2 L/yr - ₹4.7 L/yr |
Duty Officer
263
salaries
| ₹1.4 L/yr - ₹4.2 L/yr |
Assistant Manager
245
salaries
| ₹3 L/yr - ₹10.5 L/yr |
Entertainment Service Provider
214
salaries
| ₹0.5 L/yr - ₹3 L/yr |
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