Filter interviews by
I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.
How to make relationships with guests
I appeared for an interview before Mar 2024, where I was asked the following questions.
I hold a Bachelor's degree in Business Administration, specializing in Operations Management, which equips me with essential skills for this role.
Bachelor's degree in Business Administration with a focus on Operations Management.
Completed coursework in supply chain management, logistics, and process optimization.
Participated in internships where I applied theoretical knowledge to real-world operations.
Developed strong ...
I applied via Referral and was interviewed in Nov 2021. There was 1 interview round.
I applied via Job Portal and was interviewed before Jan 2022. There was 1 interview round.
PVR Inox interview questions for designations
I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.
Top trending discussions
posted on 8 Aug 2024
There were MCQs, around 40 questions or so
There was a case study
Customer satisfaction questions
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and show understanding
Remain calm and composed, even if the customer is being aggressive
Apologize for the inconvenience caused, regardless of fault
Offer solutions to resolve the issue and meet the customer's needs
Follow up with the customer to ensure
I am a dedicated and experienced customer service professional with a strong focus on providing excellent support to customers.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I have a proven track record of exceeding customer satisfaction goals
I am proficient in using CRM systems and other customer service tools
based on 6 interviews
1 Interview rounds
based on 102 reviews
Rating in categories
Duty Manager
616
salaries
| ₹2.3 L/yr - ₹6 L/yr |
Finance Executive
264
salaries
| ₹2 L/yr - ₹4.6 L/yr |
Duty Officer
261
salaries
| ₹1.4 L/yr - ₹4.4 L/yr |
Assistant Manager
218
salaries
| ₹3 L/yr - ₹10.5 L/yr |
Entertainment Service Provider
216
salaries
| ₹0.9 L/yr - ₹3.8 L/yr |
Cinépolis
HT Media
Zee Entertainment Enterprises
The Times of India