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DAZN Customer Service Associate Interview Questions and Answers

Updated 5 Mar 2025

DAZN Customer Service Associate Interview Experiences

3 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. How to handle angry customer
  • Ans. 

    Listen actively, empathize, remain calm, apologize, offer solutions, follow up

    • Listen to the customer's concerns without interrupting

    • Empathize with the customer's emotions and show understanding

    • Remain calm and composed, even if the customer is being aggressive

    • Apologize for the inconvenience caused, regardless of fault

    • Offer solutions to resolve the issue and meet the customer's needs

    • Follow up with the customer to ensure

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - Assignment 

Just BAsic English test

Round 2 - HR 

(1 Question)

  • Q1. About Custoer Support

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell about yourself
  • Ans. 

    I am a dedicated and experienced customer service professional with a strong focus on providing excellent support to customers.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and resolving issues efficiently

    • I have a proven track record of exceeding customer satisfaction goals

    • I am proficient in using CRM systems and other customer service tools

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - THE HIRING PROCESS IN DAZN IS VERY WORST, THEY WILL TAKE AGES TO ON-BOARD CANDIDATES SPECIALLY IN CUSTOMER SUPPORT

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

There were MCQs, around 40 questions or so

Round 2 - Case Study 

There was a case study

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Work is workship , customer are god

Round 2 - HR 

(1 Question)

  • Q1. Introducing yourself
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What about yourself?
  • Q2. Where from live?
Round 2 - Aptitude Test 

What will you do if you face a problem while working?

Round 3 - Case Study 

What will you do if you face a problem while working?

Interview Preparation Tips

Interview preparation tips for other job seekers - I got to learn a lot, I was a little shy boy, mainly I got a little shy to do this job, especially since I lived in a village, this job helped me a lot.

Interview Questionnaire 

2 Questions

  • Q1. What is difference between interface and abstract class
  • Ans. 

    An interface is a contract that defines the methods that a class must implement, while an abstract class can provide some implementation.

    • An interface can only have abstract methods, while an abstract class can have both abstract and non-abstract methods.

    • A class can implement multiple interfaces, but can only inherit from a single abstract class.

    • Interfaces are used to achieve multiple inheritance in Java.

    • Abstract classe...

  • Answered by AI
  • Q2. What is enum
  • Ans. 

    Enum is a data type that consists of a set of named values.

    • Enums are used to define a set of constants that can be assigned to a variable.

    • They make code more readable and maintainable.

    • Example: enum Color { RED, GREEN, BLUE }

    • Enums can also have values assigned to them, like enum Size { SMALL = 1, MEDIUM = 2, LARGE = 3 }

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Approached by Company and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Define your current project
  • Q2. Coding problem on DP
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Coding Test 

Questions on dp... longest increasing sequence

Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions on arrays....
  • Q2. Questions on stacks... min stack

Interview Preparation Tips

Topics to prepare for Warner Bros. Discovery Software Engineer interview:
  • arrays
  • dp
  • graphs

I applied via Campus Placement and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic aptitude and graduation based OS, CN, DAA and DBMS questions

Round 2 - HR 

(1 Question)

  • Q1. Psychological warfare, to be honest
Round 3 - Technical 

(1 Question)

  • Q1. Questions on DBMS, CN and DAA

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain positive attitude and confidence while showcasing yourself. Technical knowledge required is the basics covered. Focus on DBMS & Linux if up for a development based role

DAZN Interview FAQs

How many rounds are there in DAZN Customer Service Associate interview?
DAZN interview process usually has 1-2 rounds. The most common rounds in the DAZN interview process are One-on-one Round, Assignment and HR.
What are the top questions asked in DAZN Customer Service Associate interview?

Some of the top questions asked at the DAZN Customer Service Associate interview -

  1. How to handle angry custo...read more
  2. About Custoer Supp...read more

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DAZN Customer Service Associate Interview Process

based on 5 interviews

Interview experience

1
  
Bad
View more

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DAZN Customer Service Associate Salary
based on 16 salaries
₹3 L/yr - ₹4 L/yr
23% more than the average Customer Service Associate Salary in India
View more details

DAZN Customer Service Associate Reviews and Ratings

based on 8 reviews

2.3/5

Rating in categories

2.1

Skill development

2.3

Work-life balance

1.8

Salary

2.0

Job security

2.0

Company culture

2.0

Promotions

2.1

Work satisfaction

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