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DAZN Customer Service Associate Interview Questions and Answers
DAZN Customer Service Associate Interview Experiences
4 interviews found
k Avinash
(2 Questions)
- Q1. Self introduction
- Q2. How to handle angry customer
- Ans.
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and show understanding
Remain calm and composed, even if the customer is being aggressive
Apologize for the inconvenience caused, regardless of fault
Offer solutions to resolve the issue and meet the customer's needs
Follow up with the customer to ensure
sriram k
Selected
I appeared for an interview in Feb 2025.
Just BAsic English test
(1 Question)
- Q1. About Custoer Support
(1 Question)
- Q1. Tell about yourself
- Ans.
I am a dedicated and experienced customer service professional with a strong focus on providing excellent support to customers.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I have a proven track record of exceeding customer satisfaction goals
I am proficient in using CRM systems and other customer service tools
Interview Preparation Tips
Sakura
Customer satisfaction questions
DAZN interview questions for designations
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Customer Service Associate Interview Questions & Answers
Deluxe Entertainment
Anonymous
posted on 8 Aug 2024
There were MCQs, around 40 questions or so
There was a case study
Selected
I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.
(2 Questions)
- Q1. What about yourself?
- Q2. Where from live?
What will you do if you face a problem while working?
What will you do if you face a problem while working?
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
PVR Inox
Ñikhil Gøwda
posted on 17 Dec 2024
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
Work is workship , customer are god
(1 Question)
- Q1. Introducing yourself
Karthik Guru
Interview Questionnaire
2 Questions
- Q1. About project
- Q2. Spring boot
Interview Questionnaire
2 Questions
- Q1. What is difference between interface and abstract class
- Ans.
An interface is a contract that defines the methods that a class must implement, while an abstract class can provide some implementation.
An interface can only have abstract methods, while an abstract class can have both abstract and non-abstract methods.
A class can implement multiple interfaces, but can only inherit from a single abstract class.
Interfaces are used to achieve multiple inheritance in Java.
Abstract classe...
- Q2. What is enum
- Ans.
Enum is a data type that consists of a set of named values.
Enums are used to define a set of constants that can be assigned to a variable.
They make code more readable and maintainable.
Example: enum Color { RED, GREEN, BLUE }
Enums can also have values assigned to them, like enum Size { SMALL = 1, MEDIUM = 2, LARGE = 3 }
Skills evaluated in this interview
I applied via Campus Placement and was interviewed before Jun 2019. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Core php, redis, solr
Interview Preparation Tips
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DAZN Interviews By Designations
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DAZN Customer Service Associate Interview Process
based on 6 interviews
Interview experience
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DAZN Customer Service Associate Reviews and Ratings
based on 9 reviews
Rating in categories
|
Software Engineer
92
salaries
|  ₹6.5 L/yr - ₹18 L/yr |
|
Senior Software Engineer
46
salaries
| ₹10 L/yr - ₹40 L/yr |
|
Associate Software Engineer
37
salaries
| ₹6 L/yr - ₹10.2 L/yr |
|
Business Analyst
28
salaries
| ₹4.6 L/yr - ₹13.5 L/yr |
|
Customer Service Executive
23
salaries
| ₹3 L/yr - ₹4.1 L/yr |
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