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Listen actively, empathize, remain calm, apologize, offer solutions, follow up
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and show understanding
Remain calm and composed, even if the customer is being aggressive
Apologize for the inconvenience caused, regardless of fault
Offer solutions to resolve the issue and meet the customer's needs
Follow up with the customer to ensure
I am a dedicated and experienced customer service professional with a strong focus on providing excellent support to customers.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I have a proven track record of exceeding customer satisfaction goals
I am proficient in using CRM systems and other customer service tools
I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.
What will you do if you face a problem while working?
What will you do if you face a problem while working?
posted on 17 Dec 2024
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
Work is workship , customer are god
Netflix user decline
posted on 1 Feb 2023
I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 3 interview rounds.
posted on 20 Feb 2024
I applied via Campus Placement
2 Questions - 1 graph and one basic
posted on 6 May 2024
The 'ref' keyword in C# is used to pass arguments by reference instead of by value.
Allows a method to modify the value of the argument passed to it
Useful when you want to update the original value of a variable inside a method
Can be used with value types and reference types
Example: void UpdateValue(ref int num) { num = 10; }
Example: int value = 5; UpdateValue(ref value); // value will be 10 after the method call
React Hooks are functions that let you use state and other React features without writing a class.
React Hooks were introduced in React 16.8.
They allow you to use state and other React features in functional components.
Some commonly used React Hooks are useState, useEffect, useContext, etc.
Hooks are more lightweight and easier to understand compared to class components.
based on 4 interviews
Interview experience
based on 7 reviews
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