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Listen actively, empathize, remain calm, apologize, offer solutions, follow up
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and show understanding
Remain calm and composed, even if the customer is being aggressive
Apologize for the inconvenience caused, regardless of fault
Offer solutions to resolve the issue and meet the customer's needs
Follow up with the customer to ensure
I appeared for an interview in Feb 2025.
Just BAsic English test
I am a dedicated and experienced customer service professional with a strong focus on providing excellent support to customers.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I have a proven track record of exceeding customer satisfaction goals
I am proficient in using CRM systems and other customer service tools
posted on 8 Aug 2024
There were MCQs, around 40 questions or so
There was a case study
posted on 17 Dec 2024
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
Work is workship , customer are god
I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.
What will you do if you face a problem while working?
What will you do if you face a problem while working?
An interface is a contract that defines the methods that a class must implement, while an abstract class can provide some implementation.
An interface can only have abstract methods, while an abstract class can have both abstract and non-abstract methods.
A class can implement multiple interfaces, but can only inherit from a single abstract class.
Interfaces are used to achieve multiple inheritance in Java.
Abstract classe...
Enum is a data type that consists of a set of named values.
Enums are used to define a set of constants that can be assigned to a variable.
They make code more readable and maintainable.
Example: enum Color { RED, GREEN, BLUE }
Enums can also have values assigned to them, like enum Size { SMALL = 1, MEDIUM = 2, LARGE = 3 }
posted on 11 Jun 2024
I applied via Approached by Company and was interviewed in May 2024. There was 1 interview round.
posted on 18 Aug 2024
I applied via Campus Placement and was interviewed in Jul 2024. There were 2 interview rounds.
Questions on dp... longest increasing sequence
I applied via Campus Placement and was interviewed before Sep 2021. There were 3 interview rounds.
Basic aptitude and graduation based OS, CN, DAA and DBMS questions
based on 5 interviews
Interview experience
based on 8 reviews
Rating in categories
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