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Deluxe Entertainment Customer Service Associate Interview Questions and Answers
Deluxe Entertainment Customer Service Associate Interview Experiences
1 interview found
Anonymous
There were MCQs, around 40 questions or so
There was a case study
Top trending discussions
Interview questions from similar companies
k Avinash
(2 Questions)
- Q1. Self introduction
- Q2. How to handle angry customer
- Ans.
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and show understanding
Remain calm and composed, even if the customer is being aggressive
Apologize for the inconvenience caused, regardless of fault
Offer solutions to resolve the issue and meet the customer's needs
Follow up with the customer to ensure
Sakura
Customer satisfaction questions
Selected
I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.
(2 Questions)
- Q1. What about yourself?
- Q2. Where from live?
What will you do if you face a problem while working?
What will you do if you face a problem while working?
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
PVR Inox
Ñikhil Gøwda
posted on 17 Dec 2024
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
Work is workship , customer are god
(1 Question)
- Q1. Introducing yourself
(1 Question)
- Q1. Tell about yourself
- Ans.
I am a dedicated and experienced customer service professional with a strong focus on providing excellent support to customers.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I have a proven track record of exceeding customer satisfaction goals
I am proficient in using CRM systems and other customer service tools
Interview Preparation Tips
sriram k
Selected
I appeared for an interview in Feb 2025.
Just BAsic English test
(1 Question)
- Q1. About Custoer Support
Selected
I applied via Job Portal and was interviewed before Sep 2023. There were 2 interview rounds.
Total personal development test
(2 Questions)
- Q1. Self intro and experience
- Q2. Technical questions
Interview Preparation Tips
pardhu saradhi
Selected
I appeared for an interview before Feb 2024.
(1 Question)
- Q1. Tell about yourself, previous experience details.
- Ans.
I am a dedicated customer care executive with 5 years of experience in handling customer inquiries and resolving issues.
Worked at XYZ Company for 3 years, handling phone calls and emails from customers
Successfully resolved 95% of customer issues within a 24-hour timeframe
Trained new customer care representatives on company policies and procedures
I applied via Approached by Company and was interviewed before Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Work experience and achievement
- Q2. Where do you work.? And why do you left pervious organization
Interview Preparation Tips
Deluxe Entertainment Interview FAQs
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Deluxe Entertainment Customer Service Associate Interview Process
based on 1 interview
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