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PVR Inox Guest Service Associate Interview Questions and Answers

Updated 3 Jun 2024

PVR Inox Guest Service Associate Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. How will you solve customer complain
  • Ans. 

    I will listen to the customer's complaint, empathize with their situation, offer a solution or compensation, and follow up to ensure satisfaction.

    • Listen actively to the customer's complaint without interrupting

    • Empathize with the customer's situation and show understanding

    • Offer a solution or compensation to resolve the issue

    • Follow up with the customer to ensure their satisfaction

    • Document the complaint and resolution for

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - HR 

(1 Question)

  • Q1. Why you wanted to join inox
Round 3 - HR 

(1 Question)

  • Q1. CV based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place

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Q5. What did you find different about hotels What is check in process
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to join this company
  • Q2. Tell something about pvr
  • Ans. 

    PVR is a leading cinema chain in India with a presence in over 70 cities.

    • PVR stands for Priya Village Roadshow and was founded in 1997.

    • It has over 800 screens across India and also operates in Sri Lanka and the UAE.

    • PVR offers a premium movie-watching experience with features like recliner seats, gourmet food, and IMAX screens.

    • It also has a loyalty program called PVR Privilege that offers rewards and benefits to frequen

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is not so hard so be confident...there is HR round and manager round only

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Reagarding knowledge about ramoji film city and about tourism in India

PVR Inox Interview FAQs

How many rounds are there in PVR Inox Guest Service Associate interview?
PVR Inox interview process usually has 2 rounds. The most common rounds in the PVR Inox interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for PVR Inox Guest Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at PVR Inox. The most common topics and skills that interviewers at PVR Inox expect are Guest Service, Customer Service, Hospitality, Hotel Management and Guest Relations.
What are the top questions asked in PVR Inox Guest Service Associate interview?

Some of the top questions asked at the PVR Inox Guest Service Associate interview -

  1. How will you solve customer compl...read more
  2. Tell something about ...read more
  3. CV based questi...read more

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PVR Inox Guest Service Associate Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
View more

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PVR Inox Guest Service Associate Salary
based on 164 salaries
₹1.2 L/yr - ₹4 L/yr
15% more than the average Guest Service Associate Salary in India
View more details

PVR Inox Guest Service Associate Reviews and Ratings

based on 48 reviews

4.0/5

Rating in categories

3.7

Skill development

3.6

Work-life balance

3.5

Salary

3.3

Job security

3.7

Company culture

2.8

Promotions

3.1

Work satisfaction

Explore 48 Reviews and Ratings
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