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I will listen to the customer's complaint, empathize with their situation, offer a solution or compensation, and follow up to ensure satisfaction.
Listen actively to the customer's complaint without interrupting
Empathize with the customer's situation and show understanding
Offer a solution or compensation to resolve the issue
Follow up with the customer to ensure their satisfaction
Document the complaint and resolution for
I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.
PVR is a leading cinema chain in India with a presence in over 70 cities.
PVR stands for Priya Village Roadshow and was founded in 1997.
It has over 800 screens across India and also operates in Sri Lanka and the UAE.
PVR offers a premium movie-watching experience with features like recliner seats, gourmet food, and IMAX screens.
It also has a loyalty program called PVR Privilege that offers rewards and benefits to frequen
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Reagarding knowledge about ramoji film city and about tourism in India
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Rating in categories
Duty Manager
563
salaries
| ₹2.4 L/yr - ₹5.7 L/yr |
Duty Officer
268
salaries
| ₹1.4 L/yr - ₹4.2 L/yr |
Finance Executive
267
salaries
| ₹2 L/yr - ₹4.7 L/yr |
Assistant Manager
244
salaries
| ₹3 L/yr - ₹10.5 L/yr |
Entertainment Service Provider
212
salaries
| ₹0.5 L/yr - ₹3 L/yr |
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