ITC Hotels Guest Service Associate Interview Questions and Answers

Types of wine include red, white, rosé, sparkling, and fortified wines.

• Red wines are made from dark-colored grapes and have a rich, bold flavor. Examples include Cabernet Sauvignon and Merlot.

• White wines are made from light-colored grapes and have a crisp, refreshing taste. Examples include Chardonnay and Sauvignon Blanc.

• Rosé wines have a pink color and are made from a combination of red and white grapes. Examples incl...read more

I am familiar with various types of whiskey brands and capable of working 18-hour shifts.

• I am knowledgeable about popular whiskey brands such as Jack Daniels, Jameson, and Maker's Mark.

• I am also familiar with different types of whiskey such as bourbon, scotch, and rye.

• Regarding the 18-hour shift, I am willing and able to work long hours and maintain a positive attitude throughout.

• I understand the importance of providin...read more

I am a dedicated and friendly individual with a passion for providing excellent customer service.

• I have experience working in customer-facing roles

• I am a good listener and problem-solver

• I enjoy interacting with people and making their experience positive