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Crowne Plaza Guest Service Associate Interview Questions and Answers

Updated 2 Jul 2023

Crowne Plaza Guest Service Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group Discussion on the topic what people think about women who should get murdered by people so that people should hang out or get second chance in their life !?

Round 3 - Aptitude Test 

Some basic knowledge of some wine

Interview Preparation Tips

Topics to prepare for Crowne Plaza Guest Service Associate interview:
  • Basic wine
  • Name of grapes to make wine
  • Some popular beer with their reg
  • 17 french claassical menu

Interview questions from similar companies

I appeared for an interview before May 2016.

Interview Preparation Tips

Round: Group Discussion
Duration: 10 hours

I applied via Campus Placement and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Why the department?
  • Q2. Why this field?
  • Q3. Something about yourself?
  • Ans. 

    I am a dedicated and friendly individual with a passion for providing excellent customer service.

    • I have experience working in customer-facing roles

    • I am a good listener and problem-solver

    • I enjoy interacting with people and making their experience positive

  • Answered by AI
  • Q4. Tell me something about the world?
  • Q5. About hobbies?
  • Q6. Tell me something about your working experience?
  • Q7. Would you be a smart worker or a hard worker?

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview we need to be prominent, clear about our words and to the point. It's not always about how you speak but then it's about how is your personality, how you behave and tackle the interview.
Thankyou😊

I applied via Campus Placement and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Explain yourself in one word

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was all about 3 rounds in which first round was group discussion, second round with HR and department head in which you will have lots of questions from interviewer head that would include of current affairs,technicals about your choosen department and in the mean time they will observe you at your communication skill,the way you present your answer,your dressing sense ,your grooming .
If you clear these two you have to go through GM round which is last and final round in which ur interview would be with general manager of the hotel.
After clearing this you have to go with psychometric test meanwhile for joining.

Interview Questionnaire 

2 Questions

  • Q1. Actually now I'm done my MBA ,if there is any chance to get a job again in Taj group.
  • Q2. Previously I have 1year experience at Taj yeshwantpur Bangalore as a Food and Beverage Service associate
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Job Portal and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Quant,Logical Reasoning

Round 2 - Assignment 

Simple Aptitude and Case study

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Group Discussion 

Just normal GD session.

Round 2 - HR 

(1 Question)

  • Q1. Simple conversation.
Round 3 - Technical 

(1 Question)

  • Q1. With F&B manager.
Round 4 - One-on-one 

(1 Question)

  • Q1. With HR director.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
-

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Type of sushi you know
  • Ans. 

    I am familiar with various types of sushi such as nigiri, sashimi, maki, and temaki.

    • Nigiri - hand-pressed sushi rice topped with fish or other ingredients

    • Sashimi - thinly sliced raw fish or seafood served without rice

    • Maki - sushi rolls with seaweed on the outside and rice and fillings on the inside

    • Temaki - hand-rolled cones of seaweed filled with rice, fish, and vegetables

  • Answered by AI
  • Q2. Wine region you know
  • Ans. 

    I am familiar with the Napa Valley wine region in California.

    • Napa Valley is located in California and is known for its high-quality wines

    • The region is famous for its Cabernet Sauvignon, Chardonnay, and Merlot varietals

    • Napa Valley has over 400 wineries, including well-known ones like Robert Mondavi and Opus One

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Marriott International Guest Service Associate interview:
  • Pan Asian Japanese
Interview preparation tips for other job seekers - Be humble and knowledgeable
Round 1 - One-on-one 

(5 Questions)

  • Q1. What did you learn in your internship
  • Q2. What's happening in the world , India or whats in the news
  • Q3. Share a situation when you handled guest
  • Q4. Tell us about the hotel where you trained
  • Q5. What do you know about the Oberoi
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Questions department specific

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and genuine, grooming is important

I applied via Walk-in and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self?
  • Q2. Tell me about your training?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep positive and confident during interview and keep smiling!

Crowne Plaza Interview FAQs

How many rounds are there in Crowne Plaza Guest Service Associate interview?
Crowne Plaza interview process usually has 3 rounds. The most common rounds in the Crowne Plaza interview process are Aptitude Test, Resume Shortlist and Group Discussion.
How to prepare for Crowne Plaza Guest Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Crowne Plaza. The most common topics and skills that interviewers at Crowne Plaza expect are Beverage, Food, Guest Service and Restaurant.

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Crowne Plaza Guest Service Associate Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Crowne Plaza Guest Service Associate Salary
based on 73 salaries
₹1.1 L/yr - ₹4.2 L/yr
5% more than the average Guest Service Associate Salary in India
View more details

Crowne Plaza Guest Service Associate Reviews and Ratings

based on 26 reviews

3.7/5

Rating in categories

3.8

Skill development

3.7

Work-life balance

3.3

Salary

3.4

Job security

3.7

Company culture

2.9

Promotions

3.6

Work satisfaction

Explore 26 Reviews and Ratings
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