10+ Oberoi Group of Hotels Guest Service Associate Interview Questions & Answers | Complete Prep Guide 2025

Oberoi Group of Hotels Guest Service Associate Interview Experiences

7 interviews found

Guest Service Associate Interview Questions & Answers

Sneha shukla

posted on 5 Mar 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell about yourself

Add your answer

Q2. Which department you are interested and why

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. What makes you best for this department

Add your answer

Guest Service Associate Interview Questions & Answers

Anonymous

posted on 29 Apr 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - Aptitude Test

Positive thinking skills

Round 3 - Group Discussion

Digital marketing in next generation

Round 4 - Technical

(1 Question)

Q1. Why should hire you

Ans.

I have excellent communication skills, a strong customer service background, and a passion for providing exceptional guest experiences.

I have a proven track record of delivering outstanding customer service in my previous roles.
I am highly skilled in effectively communicating with guests and resolving their issues or concerns.
I have a friendly and approachable demeanor, which helps in creating a welcoming atmosphere fo...

Answered by AI

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Guest Service Associate Interview Questions & Answers

Anonymous

posted on 14 Mar 2022

I applied via Company Website and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Technical

(1 Question)

Q1. About Guest Service Associate

Add your answer

Round 3 - Group Discussion

Ukraine-Russia war

Round 4 - Assignment

About Oberoi group

Interview Preparation Tips

Topics to prepare for Oberoi Group of Hotels Guest Service Associate interview:

Communication Skills
Team Management
Planning

Interview preparation tips for other job seekers - I am Rahul Deb. I am 21 years old.

Guest Service Associate Interview Questions & Answers

Anonymous

posted on 6 Jun 2022

I applied via Walk-in and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell me something about your self?

Add your answer

Q2. Tell me about your training?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep positive and confident during interview and keep smiling!

Guest Service Associate Interview Questions & Answers

Anonymous

posted on 14 May 2021

I applied via Campus Placement and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Explain yourself in one word

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was all about 3 rounds in which first round was group discussion, second round with HR and department head in which you will have lots of questions from interviewer head that would include of current affairs,technicals about your choosen department and in the mean time they will observe you at your communication skill,the way you present your answer,your dressing sense ,your grooming .
If you clear these two you have to go through GM round which is last and final round in which ur interview would be with general manager of the hotel.
After clearing this you have to go with psychometric test meanwhile for joining.

Guest Service Associate Interview Questions & Answers

Anonymous

posted on 11 Sep 2020

I applied via Campus Placement and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire

7 Questions

Q1. Why the department?

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Q2. Why this field?

Add your answer

Q3. Something about yourself?

Ans.

I am a dedicated and friendly individual with a passion for providing excellent customer service.

I have experience working in customer-facing roles
I am a good listener and problem-solver
I enjoy interacting with people and making their experience positive

Answered by AI

Add your answer

Q4. Tell me something about the world?

Add your answer

Q5. About hobbies?

Add your answer

Q6. Tell me something about your working experience?

Add your answer

Q7. Would you be a smart worker or a hard worker?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview we need to be prominent, clear about our words and to the point. It's not always about how you speak but then it's about how is your personality, how you behave and tackle the interview.
Thankyou😊

Guest Service Associate Interview Questions & Answers

Pushkin Channan

posted on 6 May 2017

I was interviewed before May 2016.

Interview Preparation Tips

Round: Group Discussion
Duration: 10 hours

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Interview questions from similar companies

Guest Service Associate Interview Questions & Answers

ITC Hotels

Anonymous

posted on 6 May 2019

I applied via Naukri.com and was interviewed before May 2018. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Tell me about your self

Ans.

I am a dedicated and customer-focused individual with a passion for providing exceptional service.

I have experience working in customer service roles
I am a good communicator and problem solver
I am detail-oriented and organized
I enjoy working in a team environment

Answered by AI

View 1 more answer

Q2. 5 international wine name beer name cheese name

Ans.

International wine, beer, and cheese names.

Wine: Chianti, Rioja, Sauvignon Blanc
Beer: Guinness, Heineken, Corona
Cheese: Brie, Gouda, Roquefort

Answered by AI

View 1 more answer

Interview Preparation Tips

General Tips: It's very bad day i was check in the hotel like 10am
And I clear 4 round and I check out 6:30pm
Please check any paper work over there read the paper and then give u signature there is FTC program it's 18month and your salary should be same for 18months please be carefully check every thing
Skills: Communication, Body Language, Presentation Skills
Duration: 1-3 Months

Guest Service Associate Interview Questions & Answers

Taj Hotels Resorts and Palaces

Anonymous

posted on 30 Oct 2017

I was interviewed in Dec 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Introducing my self hr take interview after that short list my resume
Tips: For next round u have to wait for call

Round: F&B Director Round
Experience: There is actual test of you knowledge very tuft round
Tips: Good confidence require

Round: General Manager Round
Experience: There is again interview about you confidence and knowledge level
Tips: Be energetic

Guest Service Associate Interview Questions & Answers

Radisson Hotels

Anonymous

posted on 29 Dec 2020

I applied via Walk-in and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire

4 Questions

Q1. Types of wine

Ans.

Types of wine include red, white, rosé, sparkling, and fortified wines.

Red wines are made from dark-colored grapes and have a rich, bold flavor. Examples include Cabernet Sauvignon and Merlot.
White wines are made from light-colored grapes and have a crisp, refreshing taste. Examples include Chardonnay and Sauvignon Blanc.
Rosé wines have a pink color and are made from a combination of red and white grapes. Examples incl...

Answered by AI

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Q2. Types of whiskey some brands, Are you capable to do 18 hours shift .

Ans.

I am familiar with various types of whiskey brands and capable of working 18-hour shifts.

I am knowledgeable about popular whiskey brands such as Jack Daniels, Jameson, and Maker's Mark.
I am also familiar with different types of whiskey such as bourbon, scotch, and rye.
Regarding the 18-hour shift, I am willing and able to work long hours and maintain a positive attitude throughout.
I understand the importance of providin...

Answered by AI

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Q3. Cold cuts, types of soup

Add your answer

Q4. About yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - you must be confident and know basics of Beverage and food that's it

Oberoi Group of Hotels Interview FAQs

How many rounds are there in Oberoi Group of Hotels Guest Service Associate interview?

Oberoi Group of Hotels interview process usually has 2-3 rounds. The most common rounds in the Oberoi Group of Hotels interview process are Resume Shortlist, Technical and Group Discussion.

How to prepare for Oberoi Group of Hotels Guest Service Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Oberoi Group of Hotels. The most common topics and skills that interviewers at Oberoi Group of Hotels expect are Guest Handling, Guest Relations, Guest Service, Hospitality and Hotel.

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based on 3 interviews

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HR Round
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Oberoi Group of Hotels Guest Service Associate Salary

based on 146 salaries

₹1.1 L/yr - ₹4 L/yr

16% more than the average Guest Service Associate Salary in India

View more details

Oberoi Group of Hotels Salaries in India

Guest Service Associate 146 salaries	₹0 L/yr - ₹0 L/yr
Finance Assistant 138 salaries	₹0 L/yr - ₹0 L/yr
Housekeeping Assistant 124 salaries	₹0 L/yr - ₹0 L/yr
Commis Chef 107 salaries	₹0 L/yr - ₹0 L/yr
Front Office Assistant 91 salaries	₹0 L/yr - ₹0 L/yr