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Marriott International Guest Service Associate Interview Questions, Process, and Tips

Updated 7 Oct 2024

Top Marriott International Guest Service Associate Interview Questions and Answers

Marriott International Guest Service Associate Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
-

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Type of sushi you know
  • Ans. 

    I am familiar with various types of sushi such as nigiri, sashimi, maki, and temaki.

    • Nigiri - hand-pressed sushi rice topped with fish or other ingredients

    • Sashimi - thinly sliced raw fish or seafood served without rice

    • Maki - sushi rolls with seaweed on the outside and rice and fillings on the inside

    • Temaki - hand-rolled cones of seaweed filled with rice, fish, and vegetables

  • Answered by AI
  • Q2. Wine region you know
  • Ans. 

    I am familiar with the Napa Valley wine region in California.

    • Napa Valley is located in California and is known for its high-quality wines

    • The region is famous for its Cabernet Sauvignon, Chardonnay, and Merlot varietals

    • Napa Valley has over 400 wineries, including well-known ones like Robert Mondavi and Opus One

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Marriott International Guest Service Associate interview:
  • Pan Asian Japanese
Interview preparation tips for other job seekers - Be humble and knowledgeable
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at HNB Garhwal University (HNBGU) and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What is the process for requesting time off?
  • Ans. 

    To request time off, employees must submit a request through the company's designated system or to their supervisor.

    • Submit a request through the company's designated system

    • Inform your supervisor about the time off request

    • Follow any specific procedures outlined by the company

    • Plan ahead and submit the request in advance to ensure coverage

    • Be prepared to provide a reason for the time off if required

  • Answered by AI
  • Q2. Review the company policy
  • Ans. 

    Company policy outlines guidelines and procedures for employees to follow.

    • Company policy covers areas such as dress code, attendance, customer service, and conflict resolution.

    • Employees are expected to familiarize themselves with the company policy and adhere to it at all times.

    • Examples of company policy may include rules on using company equipment, social media usage, and confidentiality agreements.

  • Answered by AI
  • Q3. Submit a request
  • Ans. 

    To submit a request, simply fill out the necessary information and click 'submit'.

    • Provide all required details

    • Ensure accuracy in information provided

    • Click on 'submit' button after filling out the form

  • Answered by AI
  • Q4. Wait for approval
  • Q5. Receiving conformation

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is your current job
Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Tell me about yourself.
Round 2 - One-on-one 
Round 3 - One-on-one 
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group Discussion on the topic what people think about women who should get murdered by people so that people should hang out or get second chance in their life !?

Round 3 - Aptitude Test 

Some basic knowledge of some wine

Interview Preparation Tips

Topics to prepare for Crowne Plaza Guest Service Associate interview:
  • Basic wine
  • Name of grapes to make wine
  • Some popular beer with their reg
  • 17 french claassical menu
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Nothing much just asked for Day plans
Round 3 - One-on-one 

(4 Questions)

  • Q1. Question on pnl? EBITDA BUDGET MANPOWER COST HOW TO CONTROL FOOD COST
  • Q2. What is your last month EBITDA budget
  • Ans. 

    I do not have access to the last month EBITDA budget data.

    • I do not have access to the financial data of the company.

    • I am unable to provide the last month EBITDA budget as I do not have the information.

    • Unfortunately, I do not have the specific EBITDA budget for the last month.

  • Answered by AI
  • Q3. How to control manpower cost
  • Ans. 

    Controlling manpower cost involves optimizing staffing levels, improving productivity, and reducing unnecessary expenses.

    • Analyze current staffing levels and workload to identify areas of overstaffing or understaffing

    • Implement efficient scheduling practices to ensure adequate coverage without unnecessary overtime

    • Invest in training and development programs to improve employee skills and productivity

    • Utilize technology and...

  • Answered by AI
  • Q4. How to control food cost
  • Ans. 

    Controlling food cost involves monitoring inventory, portion control, menu engineering, and supplier negotiations.

    • Monitor inventory levels regularly to avoid overstocking or wastage

    • Implement portion control measures to reduce food waste and ensure consistency

    • Use menu engineering techniques to promote high-profit items and optimize menu pricing

    • Negotiate with suppliers for better pricing and explore alternative sourcing ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Jubilant Foods Works Guest Delight Manager interview:
  • PNL
  • Food Costing
Interview preparation tips for other job seekers - Be confident and make a good conversation there.
Must be ask how is my interview and how do you rate ?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is your current job
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Discuss with salary and duty hrs
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Group Discussion on the topic what people think about women who should get murdered by people so that people should hang out or get second chance in their life !?

Round 3 - Aptitude Test 

Some basic knowledge of some wine

Interview Preparation Tips

Topics to prepare for Crowne Plaza Guest Service Associate interview:
  • Basic wine
  • Name of grapes to make wine
  • Some popular beer with their reg
  • 17 french claassical menu
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. From P&L, store operation,

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared from P&L

Marriott International Interview FAQs

How many rounds are there in Marriott International Guest Service Associate interview?
Marriott International interview process usually has 1 rounds. The most common rounds in the Marriott International interview process are HR and One-on-one Round.
How to prepare for Marriott International Guest Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Marriott International. The most common topics and skills that interviewers at Marriott International expect are Management, Safety Training, Supervision, Housekeeping and Printing.
What are the top questions asked in Marriott International Guest Service Associate interview?

Some of the top questions asked at the Marriott International Guest Service Associate interview -

  1. What is the process for requesting time o...read more
  2. Type of sushi you k...read more
  3. Review the company pol...read more

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Marriott International Guest Service Associate Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more
Marriott International Guest Service Associate Salary
based on 131 salaries
₹1 L/yr - ₹4 L/yr
At par with the average Guest Service Associate Salary in India
View more details

Marriott International Guest Service Associate Reviews and Ratings

based on 51 reviews

3.6/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

3.1

Salary

3.9

Job security

3.6

Company culture

3.3

Promotions

3.1

Work satisfaction

Explore 51 Reviews and Ratings
Guest Service Associate - Housekeeping

Kochi

0-3 Yrs

Not Disclosed

Guest Service Associate - Housekeeping

Kolkata,

Mumbai

+5

1-3 Yrs

₹ 1.85-2.3 LPA

Guest Service Associate- Housekeeping

Kolkata,

Mumbai

+5

0-3 Yrs

Not Disclosed

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