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HMSHost Guest Service Associate Interview Questions and Answers
HMSHost Guest Service Associate Interview Experiences
2 interviews found
Mohan Nath
Interview Questionnaire
5 Questions
- Q1. Why customer service is important?
- Ans.
Customer service is important because it helps build customer loyalty, enhances brand reputation, and drives business growth.
Customer service helps build customer loyalty by providing a positive experience and resolving issues promptly.
It enhances brand reputation as satisfied customers are more likely to recommend the company to others.
Good customer service drives business growth by attracting new customers and increa...
- Q2. Whay you want to join retail?
- Q3. Where are you see yourself after five years?
- Q4. What is your salary expectation?
- Q5. Why should I hire you?
Anonymous
I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell about your self
- Q2. Last company work experience
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via Campus Placement and was interviewed before Dec 2023. There were 2 interview rounds.
(2 Questions)
- Q1. What motivated you to apply for this role, and what activities or accomplishments did you have in college?
- Ans.
I applied for this role because of my passion for providing excellent customer service and my experience in hospitality.
Motivated by passion for customer service
Experience in hospitality industry
Strong communication and problem-solving skills
Accomplishments in college include leadership roles in student organizations
Participation in customer service training programs
- Q2. What can you tell me about ITC?
- Ans.
ITC Limited is an Indian multinational conglomerate company headquartered in Kolkata, West Bengal.
ITC was established in 1910 as the Imperial Tobacco Company of India Limited.
It has diversified business interests including FMCG, hotels, paperboards, packaging, agri-business, and information technology.
ITC is known for its sustainability initiatives and social responsibility programs.
One of its popular brands is 'Classm
(2 Questions)
- Q1. Gk questions, tell about welcome procedure
- Q2. Tell me about yourself.
- Ans.
I am a dedicated and customer-oriented individual with a background in hospitality and a passion for providing excellent service.
Background in hospitality industry
Strong customer service skills
Passion for providing excellent service
Ability to handle difficult situations with professionalism
Interview Preparation Tips
I appeared for an interview before Dec 2021.
(1 Question)
- Q1. Intro about yourself and role
(1 Question)
- Q1. Details of work done
(1 Question)
- Q1. Skill set should be clear
Interview Preparation Tips
I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.
(1 Question)
- Q1. Basic questions on utilities and management
Interview Preparation Tips
I applied via Company Website and was interviewed in May 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Question we’re related to past experience, challenges I faced, how did I tackled them, how’s the attitude.
Interview Preparation Tips
ITS TOO EASY TO CRACK THE INTERVIEW
(2 Questions)
- Q1. ITS ABOUT CORE TECHNICAL
- Q2. WHAT IS CORE VAUES ABOUT COMPANY
(1 Question)
- Q1. Introduce your self?
- Ans.
I am a dedicated and experienced professional with a strong background in project management and team leadership.
Over 10 years of experience in project management
Proven track record of successfully leading cross-functional teams
Strong communication and interpersonal skills
Proficient in budget management and resource allocation
Certified in project management (e.g. PMP)
Previous experience working in a similar role at XYZ
(1 Question)
- Q1. 35 word per minute.
(1 Question)
- Q1. Scenario basis, question
Selected
I applied via Recruitment Consulltant and was interviewed before Jun 2023. There was 1 interview round.
(1 Question)
- Q1. Brief about internet
Senior Associate Interview Questions & Answers
Wipro Enterprises Ltd
Eliya Yendluri
posted on 25 Jan 2025
Selected
(1 Question)
- Q1. Can you provide a self-introduction?
- Ans.
I am a dedicated and experienced professional with a strong background in project management and team leadership.
Over 8 years of experience in project management
Proven track record of successfully leading cross-functional teams
Skilled in strategic planning and problem-solving
Excellent communication and interpersonal skills
Previously managed a high-profile project for a Fortune 500 company
(1 Question)
- Q1. How do you handle pressure in challenging situations?
- Ans.
I handle pressure in challenging situations by staying calm, prioritizing tasks, and seeking support when needed.
Stay calm and composed under pressure
Prioritize tasks based on urgency and importance
Seek support from colleagues or supervisors if necessary
(1 Question)
- Q1. What is the required typing speed for this position?
- Ans.
Typing speed requirements vary depending on the specific job role and industry.
Typing speed requirements can range from 40 to 80 words per minute.
Some positions may require a higher typing speed, such as data entry roles.
Accuracy is also important along with speed in typing tasks.
Proficiency in typing software like Microsoft Word or Excel may be necessary.
Some companies may conduct typing tests during the interview pro
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HMSHost Guest Service Associate Reviews and Ratings
based on 21 reviews
Rating in categories
|
Guest Service Associate
38
salaries
|  ₹1.5 L/yr - ₹3.2 L/yr |
|
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| ₹1.9 L/yr - ₹3.6 L/yr |
|
Assistant Restaurant Manager
17
salaries
| ₹3 L/yr - ₹5 L/yr |
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14
salaries
| ₹2 L/yr - ₹3 L/yr |
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