Marriott International Guest Service Associate Reviews
based on 48 reviews
Updated 11 Aug, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.9
Job Security
3.7
Skill development
3.4
Promotions/Appraisal
3.4
Company culture
3.3
Work Satisfaction
3.3
Work-Life balance
3.2
Salary & Benefits
Marriott International is rated
3.6 out of 5 stars on
AmbitionBox, based on 48 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Marriott International is rated
3.6 out of 5 stars on
AmbitionBox, based on 48 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Marriott International Guest Service Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
I have joined because of name of Marriott, Marriott World largest brand and top brands but courtyard by Marriott agra do not follow the Marriott role whole hotel
Dislikes
Courtyard by Marriott agra UP india isn't five star, that's dhaba no standard of five star hotel
Work Details
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
Top Marriott International Guest Service Associate Interview Questions
Guest Service Associate in
Hyderabad / Secunderabad
Full Time
 ·Â
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Apr 2023
Likes
This best chain hotel and i proud to work to this hotel .. and staff also very helpful
Dislikes
duty timing
Work Details
Work timings:Â Flexible Timings
Guest Service Associate in
Surat
Food and Beverage service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Aug 2022
Likes
Actually I like their 5 core values
Dislikes
Salary structure
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This job involves
Travel Within Country.
Guest Service Associate in
Goa
Life Skills / ECA Teacher Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 10 Feb 2021
Likes
The amount of workload put on to the employees on daily basis for more than 12-13 hrs with merely 5-10 mins break taken can actually turn any person into an hardworking and an all rounder :)
Dislikes
There were lot of politics and the management doesn't address our issues and they were biased. Salary paid was very less and it was not at all justified with the amount of work given. Food served in cafeteria was a risk to human health. The on job training was aswell not proper.
Work Details
Goa Marriott Resort and Spa being an hospitality firm where we are trained on being humble, kind, understanding and soft spoken, implies only to the guest but treated the opposite way to employees.
Work days:Â Rotational Shift
(Strict Timings)
Guest Service Associate in
Visakhapatnam
Food & Beverage Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 May 2022
Likes
Talking with the guests
Dislikes
No self respect
Work Details
Good
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
Guest Service Associate in
In Hyderabad
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 May 2021
Likes
I like the environment and like the staff and manger everyone is very helpful.
Dislikes
Working hours
Work Details
My work life in Marriott is very good, I first career is from Marriott. So I like to work in Marriott.
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Guest Service Associate in
Hyderabad / Secunderabad
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Nov 2020
Likes
Marriott international had nothing did for tha there associate they not support at the time i was in tribble
Dislikes
They never followed rules
His salary structure is very bad in associate leval they are taking hours & hours of work but they didn't paid mony for that even we are in a sick then never care for that
Work Details
Very very bad
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Guest Service Associate in
Bangalore / Bengaluru
Food and Beverage Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Jan 2021
Likes
I Love Marriott .They fired Many people during Lockdown, I Backed out and quit voluntarily because they were not following Work timings as per Labor Laws they made their own laws and everyday was working for 12-14 Hours was Very stressful no Freedom and time for personal life. If you are wearing hotel uniform you should forget that you are having a personal life and work like slave for hotels.
Dislikes
Too Much Work Load you work straight for 12-14 hours without Extra Pay and no Compensatory Off only working without money which effects physical and mental health of the person. Management do not care about staff they only make them work to fullest and staff should forget about their personal life
Work Details
Too much Work load , no proper payment what is the use of working with such a reputed brand and not able to place bread and butter on the table ??
Work days:Â Rotational Shift
(Strict Timings)
Work related travel:Â This is a desk job.
Guest Service Associate in
Bangalore / Bengaluru
F&B Service Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 27 Feb 2021
Likes
Yes the time of covid 19 , our company support a lot ...thanx to being with us through difficult time ...
Dislikes
Incriment was very slow ...
Work Details
Now its pathetic
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Guest Service Associate in
Lucknow
F&b Associate Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Nov 2020
Likes
I learnt a lot from renaissance Hotel Lucknow . In the lockdown period each n every employee got salary. So it was big thing. I am very grateful to this company staff like Manager n Associate every staff talk to very polite so this is also good. Because u all spend ur auspicious time with me for all these things In the last line I would like to say heart to heart Thank You to all of u
Dislikes
Overall fantastic
Work Details
Marvellous
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Guest Service Associate in
Ernakulam
Housekeeping & Laundry Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Oct 2020
Likes
Good carreer
Work Details
Good
Work timings:Â Flexible Timings
Work related travel:Â This job involves
Travel Within City.
Guest Service Associate in
Pune
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jul 2020
Likes
Marriott culture activities and Marriott suites pune is the best place to stay
People also ask about Marriott International's Guest Service Associates
Is Marriott International a good place to work for Guest Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 48 employee reviews, it's clear that most guest service associates have an average experience working at Marriott International. Job Security holds the highest rating at 3.9, while salary & benefits is rated the lowest amongst all factors at 3.2. Read reviews about job security and salary & benefits on AmbitionBox.
Does Marriott International pay their Guest Service Associates well?
According to AmbitionBox reviews, Marriott International guest service associates rate their salary and benefits at 3.2 out of 5, based on 48 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Marriott International's guest service associates salaries here and to read reviews specifically about salary and benefits at Marriott International for guest service associates, click here.
How is the work culture at Marriott International for Guest Service Associates?
Work culture at Marriott International for guest service associates is rated 3.4 out of 5 by 48 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Marriott International for guest service associates, click here.
How is the job security at Marriott International for Guest Service Associates?
Based on 48 reviews on AmbitionBox, Marriott International's guest service associates rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Marriott International for guest service associates, click here.
Tell us how to improve this page.
Marriott International Guest Service Associate Reviews by Locations