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Marriott International

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4.2

based on 1.3k Reviews

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Marriott International Guest Service Associate Reviews

Updated 5 Mar, 2025
Overall Rating
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3.8/5
based on 53 reviews

Rating distribution

Category Ratings

4.0

Job security

3.8

Company culture

3.7

Work-life balance

3.7

Skill development

3.5

Promotions

3.4

Salary

3.3

Work satisfaction

What employees say about Marriott International?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

77% employees reported

Flexible timing

Flexible timing

64% employees reported

No travel

No travel

46% employees reported

View more detailed insights

Gender based rating

4.6
female

Rated by Women

12 reviews

3.4
male

Rated by Men

33 reviews

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Top Mentions in Marriott International Guest Service Associate Reviews

53 reviews found

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Top Marriott International Guest Service Associate Interview Questions

asked in Guest Service Associate interview
Q1. What is the process for requesting time off?
View answer (1)
asked in Guest Service Associate interview
Q2. Type of sushi you know
View answer (1)
asked in Guest Service Associate interview
Q3. Review the company policy
View answer (1)
asked in Guest Service Associate interview
Q4. Wine region you know
View answer (1)
asked in Guest Service Associate interview
Q5. Submit a request
View answer (1)
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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Marriott International's Guest Service Associates

Is Marriott International a good place to work for Guest Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 53 employee reviews, it's clear that most guest service associates have an average experience working at Marriott International. Job security holds the highest rating at 4.0, while work satisfaction is rated the lowest amongst all factors at 3.3.
Does Marriott International pay their Guest Service Associates well?
According to AmbitionBox reviews, Marriott International guest service associates rate their salary and benefits at 3.4 out of 5, based on 53 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Marriott International's guest service associates salaries here and to read reviews specifically about salary and benefits at Marriott International for guest service associates, click here .
How is the work culture at Marriott International for Guest Service Associates?
Work culture at Marriott International for guest service associates is rated 3.8 out of 5 by 53 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Marriott International for Guest Service Associates?
Based on 53 reviews on AmbitionBox, Marriott International's guest service associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Marriott International, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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Marriott International Guest Service Associate Reviews by Locations

Marriott International Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 53 Marriott International reviews submitted by Marriott International employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marriott International is the right company for you. ... 77% of employees reported the working days at Marriott International as Rotational Shift. 64% employees reported the work timings at Marriott International as Flexible timing. Read more
Marriott International Guest Service Associate Salary
based on 169 salaries
₹1 L/yr - ₹4 L/yr
At par with the average Guest Service Associate Salary in India
View more details
Employee Benefits for Marriott International Guest Service Associate
cab
Office cab/shuttle
4 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
5 total responses
+3 more benefits
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