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Marriott International

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15 Marriott International Guest Service Associate Jobs

Guest Service Associate - Front Office

0-4 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Guest Service Associate - Front Office

Marriott International

posted 2d ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

Our jobs aren t just about giving guests a smooth check-in and check-out

Instead, we want to build and experience that is memorable and unique

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay

They are empowered to move about their space and do what needs to be done

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional

Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping)

Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time

PREFERRED QUALIFICATIONS
Education: High school diploma or G

E

D

equivalent

Related Work Experience: No related work experience

Supervisory Experience: No supervisory experience

License or Certification: None

Employment Type: Full Time, Permanent

Read full job description

Marriott International Interview Questions & Tips

Prepare for Marriott International Guest Service Associate roles with real interview advice

What Guest Service Associate at Marriott International are saying

3.8
 Rating based on 53 Guest Service Associate reviews

Likes

Its a 5 star Hotel that's it. I do general shift.

  • Job security - Good
  • +1 more
Dislikes

I work as a airport representative. It's 25 year old Resort so there are some old employees which basically runs the Hotel. I have told my problems to my managers but got no proper reply from them. Only thing I get to hear is that they are working on it and just needs signatures of authorities and now it's been 3 months.

  • Skill development - Poor
  • +1 more
Read 53 Guest Service Associate reviews

Guest Service Associate salary at Marriott International

reported by 131 employees
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₹1 L/yr - ₹4 L/yr
At par with the average Guest Service Associate Salary in India
View more details

What Marriott International employees are saying about work life

based on 1.3k employees
66%
54%
46%
88%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Marriott International Benefits

Cafeteria
Health Insurance
Job Training
Free Food
Soft Skill Training
Free Transport +6 more
View more benefits

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