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ITC Hotels

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4.1

based on 1.7k Reviews

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ITC Hotels Guest Service Associate Reviews

Updated 6 Jan, 2025
Overall Rating
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4.2/5
based on 95 reviews

Rating distribution

Category Ratings

4.2

Job security

4.0

Company culture

3.8

Skill development

3.5

Salary

3.5

Work-life balance

3.5

Work satisfaction

3.2

Promotions

What employees say about ITC Hotels?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

74% employees reported

Flexible timing

Flexible timing

61% employees reported

No travel

No travel

56% employees reported

View more detailed insights

Gender based rating

4.1
female

Rated by Women

16 reviews

4.2
male

Rated by Men

68 reviews

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Top Mentions in ITC Hotels Guest Service Associate Reviews

95 reviews found

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about ITC Hotels's Guest Service Associates

Is ITC Hotels a good place to work for Guest Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 95 employee reviews, it's clear that most guest service associates have a positive experience working at ITC Hotels. Job security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
Does ITC Hotels pay their Guest Service Associates well?
According to AmbitionBox reviews, ITC Hotels guest service associates rate their salary and benefits at 3.5 out of 5, based on 95 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ITC Hotels's guest service associates salaries here and to read reviews specifically about salary and benefits at ITC Hotels for guest service associates, click here .
How is the work culture at ITC Hotels for Guest Service Associates?
Work culture at ITC Hotels for guest service associates is rated 4.0 out of 5 by 95 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at ITC Hotels. To read reviews specifically about work culture at ITC Hotels for guest service associates, click here .
How is the job security at ITC Hotels for Guest Service Associates?
Based on 95 reviews on AmbitionBox, ITC Hotels's guest service associates rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ITC Hotels, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ITC Hotels for guest service associates, click here .

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ITC Hotels Guest Service Associate Reviews by Locations

ITC Hotels Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 95 ITC Hotels reviews submitted by ITC Hotels employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ITC Hotels is the right company for you. 74% of employees reported ...the working days at ITC Hotels as Rotational Shift. 61% employees reported the work timings at ITC Hotels as Flexible timing. Read more
ITC Hotels Guest Service Associate Salary
based on 245 salaries
₹1 L/yr - ₹5 L/yr
10% more than the average Guest Service Associate Salary in India
View more details
Employee Benefits for ITC Hotels Guest Service Associate
freemeal
Free meal
8 total responses
cab
Office cab/shuttle
6 total responses
healthInsurance
Health insurance
4 total responses
officeGym
Office gym
2 total responses
+4 more benefits
Compare ITC Hotels with

Taj Hotels Resorts and Palaces

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4.1
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ITC

3.9
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