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Shangri-la Hotels & Resorts

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4.2

based on 202 Reviews

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Shangri-la Hotels & Resorts Reviews

Updated 17 Mar, 2025
Overall Rating
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4.2/5
based on 202 reviews

positive trend 8% above industry's average

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Rating distribution

Category Ratings

4.1

Skill development

4.0

Company culture

4.0

Job security

3.9

Work-life balance

3.9

Work satisfaction

3.7

Salary

3.6

Promotions

What employees say about Shangri-la Hotels & Resorts?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

85% employees reported

Rotational Shift

Rotational Shift

56% employees reported

Flexible timing

Flexible timing

65% employees reported

No travel

No travel

53% employees reported

View more detailed insights

Gender based rating

4.5
female

Rated by Women

22 reviews

4.3
male

Rated by Men

143 reviews

Shangri-la Hotels & Resorts is rated 4.2 out of 5 stars on AmbitionBox, based on 202 company reviews. This rating reflects a generally positive employee experience, indicating satisf ... Read more
Shangri-la Hotels & Resorts is rated 4.2 out of 5 stars on AmbitionBox, based on 202 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
Food, Beverage & Hospitality
4.2
 • 128 Reviews
Sales & Business Development
4.7
 • 6 Reviews
Finance & Accounting
4.9
 • 6 Reviews
Procurement & Supply Chain
3.0
 • 4 Reviews
Security Services
4.3
 • 4 Reviews
Human Resources
5.0
 • 4 Reviews

202 reviews found

Sort by: Popular

Latest Shangri-la Hotels & Resorts Employee Reviews

View all
Associate in Bengaluru
F&B Service
5.0

  •  posted on 17 Mar 2025

Dislikes:
Nothing
Service Associate in Maldives
F&B Service
5.0

  •  posted on 14 Mar 2025

Food and Beverage Supervisor in New Delhi
F&B Service
5.0

  •  posted on 05 Feb 2025

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Discover interview dos and don'ts from real experiences

Top trending discussions

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Interview Tips & Stories
1w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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More about working at Shangri-la Hotels & Resorts

People also ask about Shangri-la Hotels & Resorts

Is Shangri-la Hotels & Resorts a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 202 employee reviews, it's clear that most employees have a positive experience working at Shangri-la Hotels & Resorts. Skill development holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about skill development and career growth on AmbitionBox.
How does Shangri-la Hotels & Resorts’s employee rating compare to the industry average?
Shangri-la Hotels & Resorts’s employee rating of 4.2 out of 5 exceeds the industry average of 3.9 out of 5 for companies within the Hospitality sector. This rating reflects that Shangri-la Hotels & Resorts generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.
Does Shangri-la Hotels & Resorts pay their employees well?
According to AmbitionBox reviews, Shangri-la Hotels & Resorts employees rate their salary and benefits at 3.7 out of 5, based on 202 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Shangri-la Hotels & Resorts salaries here and to read reviews specifically about salary and benefits at Shangri-la Hotels & Resorts, click here .
How is the work culture at Shangri-la Hotels & Resorts?
Work culture at Shangri-la Hotels & Resorts is rated 4.0 out of 5 by 202 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Shangri-la Hotels & Resorts. To read reviews specifically about work culture at Shangri-la Hotels & Resorts, click here .
How is the job security at Shangri-la Hotels & Resorts?
Based on 202 reviews on AmbitionBox, Shangri-la Hotels & Resorts employees rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Shangri-la Hotels & Resorts, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
Is work from home available at Shangri-la Hotels & Resorts?
According to 13 AmbitionBox reviews, Shangri-la Hotels & Resorts does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Shangri-la Hotels & Resorts Reviews by Locations

Shangri-la Hotels & Resorts Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 202 Shangri-la Hotels & Resorts reviews submitted by Shangri-la Hotels & Resorts employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Shangri-la Hotels & Resorts is the right c...ompany for you. 56% of employees reported the working days at Shangri-la Hotels & Resorts as Rotational Shift. 65% employees reported the work timings at Shangri-la Hotels & Resorts as Flexible timing. Read more
Shangri-la Hotels & Resorts Salaries in India
Service Leader
19 salaries
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₹2.4 L/yr - ₹6 L/yr

Guest Service Associate
15 salaries
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₹1.1 L/yr - ₹3.6 L/yr

Team Lead
10 salaries
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₹1.7 L/yr - ₹5.8 L/yr

Housekeeping Supervisor
10 salaries
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₹2.4 L/yr - ₹4 L/yr

Commis Chef
10 salaries
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₹1.8 L/yr - ₹5.5 L/yr

Explore more salaries
Employee Benefits at Shangri-la Hotels & Resorts
freemeal
Free meal
25 total responses
cab
Office cab/shuttle
24 total responses
onsite
International/On-site exposure
15 total responses
healthInsurance
Health insurance
22 total responses
+5 more benefits
Compare Shangri-la Hotels & Resorts with

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4.2
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4.1
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ITC Hotels

4.1
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THE LEELA PALACES HOTELS & RESORTS

4.0
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