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Shangri-la Hotels & Resorts
Comparebased on 202 Reviews
Video summary
Filter reviews by Shangri-la Hotels & Resorts Guest Service Associate Reviews
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Category Ratings
Job security
Salary
Skill development
Company culture
Work satisfaction
Promotions
Work-life balance
What employees say about Shangri-la Hotels & Resorts?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
100% employees reported
Flexible timing
100% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
4 reviews
Jobseekers also viewed
6 reviews found
Guest Service Associate in New Delhi
Food & Beverage department Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Shangri-La gives me an identity to be what i taught in these years... Not only identity but makes a mark on my personality and self respect I'm much more confident after working with Shangri-La Eros group.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
I don't dislike anything i just need to enquire about the salary structure it's like even if we are doing our extra time job we need to earg more money like as 300000 PA.
Work Details
I was a guest service associate that plays the role of the restaurant staff and volunteers to help the guests with respect and honour.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Guest Service Associate in Bangalore / Bengaluru
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I love to work with Shangri-la hotel
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Some time work pressure
Work Details
Work days: Rotational Shift
Work related travel: This job involves Travel Within City.
Guest Service Associate in New Delhi
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the timing of operation so there is balance between professional and personal life.Management is very supportive when it comes to learning of the staff.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I don't dislike the hotel only thing i have to mention negative is there has to be more variety of beverages.
Work Details
Very good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Guest Service Associate
Front office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cooperative staff
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Ntg
Work Details
Excellent property
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Guest Service Associate in New Delhi
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ok,ok very slow promotions
- Salary - Good
- Skill development - Good
- Job security - Good
Dislikes
Long shifts
- Promotions - Poor
Guest Service Associate in New Delhi
Housekeeping Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great learning place at all levels.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Everything was very good
Work Details
Work days: Rotational Shift (Flexible Timings)
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Assistant Restaurant Manager in New Delhi
Full Time
F&B Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Training program for employees to grow faster
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not as such any thing
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Waiter in Colombo
Full Time
F&B Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Chain
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
salary is less comparing others
- Salary - Poor
Work Details
Work policy: 3 days/week from office
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Waiter (working remotely)
Fnb Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning and developing
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Transportation... It's very long
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Supervisor in Muscat
Laundry/Room division Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
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Likes
I worked in Shangri-la hotel in Muscat, since 2011 to 2020 and it's excellent feeling I had, I learned too much from Shangri-la family, they always stand for us anytime, they are followed Mission vision and carrying with us, so if getting another chance to work Shangri-la I love to do thanks.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Awesome and entertainment
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Waiter (working remotely)
Full Time
F&B Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The good culture of company, respect each other and good atmosphere In work time.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No comment
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Steward
F&B Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Wonderfull place to work
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Waiter
F&B Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The shangri-la hotel, offers some of the finest accommodations in the world, an outstanding selection of restaurants and bars, and of course legendary shangri-la hospitality, ensuring that guests enjoy a luxurious and memorable stay,every great city deserves a truly great international hotel a special place that reflects the importance and the beauty of its location with world-class luxury, mostly i like in shangri-la guest safety and security, fire and life safety, water and food safety (SFSMS)...Read More
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
There don't have a dislike, i enjoy the work with my team and our hard work is our plus, i really enjoy this hotel field, some times we are working 18, 20 hours in Banqueting its very hard to our body, but next day function, guest will so happy that time we can understand our hard work i love my job (do all thinks with love).
- Salary - Poor
- Work-life balance - Poor
Work Details
I really proud to work shangri-la hotel because this's a worldwide famous hotel, meals everything superb, my work is Banqueting its very hard work side im very happy i can handle 100 guest, and im very happy to work Banqueting and i proud about my job.
Work days: Monday to Saturday (Strict Timings)
Senior Associate in Bangalore / Bengaluru
Housekeeping & Laundry Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
It's good experience working in Shangri la hotel & resort...
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
No dislike about working at shangri la hotel &resort banglore...
Work Details
1 year to present...
Work timings: Flexible Timings
Work related travel: This is a desk job.
Trainee in New Delhi
Food and beverage Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I'm complete my training in shangri-la hotel I like the staff behavior especially I love to work in Sorrento restaurant and banquet I love working there because I have learned a lot from there ..and the human resources department very supportive and cooperative suchita ma'am and nikhil Sir thank you so much ..and plzz give me chance to work again in this hotel as a employee 😊😊
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
I gave a resume for the job but I have not received any feedback yet so plz give me one chance otherwise everything is fabulous shangri-la hotel one of the best hotel in India
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves International Travel.
Waiter
F&B Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like shangri-la because i learned a lot like food serving in fine dining , food tasting server , setting up venues and handling corporate events and also a lot of workmates are friendlly even in other departments.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
our over time is barely paid
Work Details
Dynamic work mates and Lively Supervisors and Banquet director
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Other Shangri-la Hotels & Resorts Reviews
Room Service Order Taker in Singapore
Full Time
Employee Relations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I work with shangrila hotel it's ownered love to work with again
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Flexible Timings)
Executive in Rangpo
Full Time
Stores & Material Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If u r jobless then you are easy for Joining
Dislikes
HR Swapna Pradhan is very egoistic girl and favour only local people
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Commie 1st in New Delhi
Full Time
Kitchen / F&B Production Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Shangri-La is best hospitality all over world
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I think dislike Shangri-La salery is on time but service charge date not fixed
Work Details
Work days: Rotational Shift (Strict Timings)
Commie in New Delhi
Full Time
Kitchen / F&B Production Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Availabilities of ingredients
- Skill development - Good
- Job security - Good
- Work-life balance - Good
Dislikes
Salary hikes, promotion.
- Promotions - Poor
Department Manager in Bangalore / Bengaluru
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
No carrear. Culture is very bad, no job security
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Associate in Bangalore / Bengaluru
Full Time
F&B Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture and family
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Food and Beverage Service Associate in Bangalore / Bengaluru
Full Time
F&B Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
motivating the associate level
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
less staff
Front Office Associate in New Delhi
Full Time
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Mt timing of work
Dislikes
I didn’t left my job I just messaged in my group that it’s my wedding I need more leaves nd I will join back to that that why shangrila had removed me from my work group this was shocking for me when I was messaged to my manager to join
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Chef DE Cuisine in New Delhi
Full Time
Kitchen / F&B Production Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes I am like to work in Shangril-la hotel
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
No
Work Details
Work days: Monday to Friday (Flexible Timings)
Assistant Manager Security in Bangalore / Bengaluru
Full Time
Security Officer Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Secure work environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No comment
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AmbitionBox has 6 Shangri-la Hotels & Resorts reviews submitted by Shangri-la Hotels & Resorts employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Shangri-la Hotels & Resorts is the right com...pany for you. 100% of employees reported the working days at Shangri-la Hotels & Resorts as Rotational Shift. 100% employees reported the work timings at Shangri-la Hotels & Resorts as Flexible timing. Read more- Home >
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