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Shangri-la Hotels & Resorts

4.2
based on 202 Reviews
Video summary

Working at Shangri-la Hotels & Resorts

Company Summary

Overall Rating

4.2/5
based on 202 reviews
highly rated categories
8% above
industry average
highly rated categories
Highly rated for

Skill development, Company culture, Job security

Work Policy
Work from office
Work from office
85% employees reported
Rotational Shift
Rotational Shift
56% employees reported
Flexible timing
Flexible timing
65% employees reported
No travel
No travel
53% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
Cafeteria
29 employees reported
Job/Soft skill training
Job/Soft skill training
27 employees reported
Free meal
Free meal
25 employees reported
Office cab/shuttle
Office cab/shuttle
24 employees reported
View all benefits

About Shangri-la Hotels & Resorts

Founded in1971 (54 yrs old)
India Employee Count501-1k
Global Employee Count10k-50k
HeadquartersHong Kong, Hong Kong
Office Locations
--
Websiteshangri-la.com
Primary Industry
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View in video summary
Nestled in the heart of the capital, Shangri-La's - Eros Hotel, New Delhi, is a fine and eminent five-star hotel in the city. Enjoy the hotel's sprawling lawns and timeless architecture, inspired by the work of Edwin Lutyen, one of the greatest British architects of the twentieth century. The hotel is a 30-minute drive from the domestic and international airports and only a few minutes away from the international grounds of Pragati Maidan and majority of the embassies. Savour the robust flavours of Indian street food in the luxurious setting at Mister Chai, our 24-hour tea lounge which has the elements of an Indian tea shop presented in the sophisticated ambience.You will be spoilt for choice with the hotel’s diverse range of food and beverage offerings.Shang Palace, our signature restaurant, offers Sichuan and Cantonese dishes along with the mystical cuisine of Yunnan.Our Italian restaurant, Sorrento, has received the Golden Q certification from Ospitalita Italiana 2016 and is known for its fresh and authentic produce, artisanal pasta, Neapolitan delicacies, wood-fired pizzas and slow-cooked family-style dishes.Tamra, our award-winning multi-cuisine restaurant, takes guests on a journey to discover varied speciality cuisines from Europe, Southeast Asian, Japan and India.End your day with a handcrafted barrel-aged cocktail at our Italian-inspired bar, Grappa, before settling into your spacious room. Well-appointed and luxuriously furnished with modern facilities, the rooms and suites at the hotel feature panoramic views of the city's historic diplomatic district.The hotel is equipped with a 24-hour Business Centre offering private meeting rooms with a focus on comfort and convenience, state-of-the-art technology and impeccable services.
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Shangri-la Hotels & Resorts Ratings

based on 202 reviews

Overall Rating

4.2/5
How AmbitionBox ratings work?
5
135
4
34
3
11
2
8
1
14

Category Ratings

4.1

Skill development

4.0

Company culture

4.0

Job security

3.9

Work-life balance

3.9

Work satisfaction

3.7

Salary

3.6

Promotions

Shangri-la Hotels & Resorts is rated 4.2 out of 5 stars on AmbitionBox, based on 202 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Shangri-la Hotels & Resorts
based on 165 reviews
4.5
Rated by 22 Women
Rated 4.3 for Company culture and 4.2 for Skill development
4.3
Rated by 143 Men
Rated 4.2 for Skill development and 4.1 for Company culture

Work Policy at Shangri-la Hotels & Resorts

based on 13 reviews in last 6 months
Work from office
85%
Hybrid
15%

Shangri-la Hotels & Resorts Reviews

Top mentions in Shangri-la Hotels & Resorts Reviews

+ 5 more

Compare Shangri-la Hotels & Resorts with Similar Companies

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Overall Rating
4.2/5
based on 202 reviews
4.1/5
based on 1.7k reviews
4.1/5
based on 1.3k reviews
4.2/5
based on 2.1k reviews
Highly Rated for
Skill development
Job security
Company culture
Job security
Skill development
Company culture
Skill development
Job security
Company culture
Job security
Skill development
Company culture
Critically Rated for
No critically rated category
No critically rated category
No critically rated category
No critically rated category
Primary Work Policy
Work from office
85% employees reported
Work from office
82% employees reported
Work from office
87% employees reported
Work from office
74% employees reported
Rating by Women Employees
4.5
Good
rated by 22 women
3.7
Good
rated by 285 women
3.8
Good
rated by 254 women
4.0
Good
rated by 362 women
Rating by Men Employees
4.3
Good
rated by 143 men
4.2
Good
rated by 1.2k men
4.1
Good
rated by 877 men
4.2
Good
rated by 1.5k men
Job security
4.0
Good
4.1
Good
4.0
Good
4.3
Good
View more

Shangri-la Hotels & Resorts Salaries

Shangri-la Hotels & Resorts salaries have received with an average score of 3.7 out of 5 by 202 employees.

Service Leader

(19 salaries)
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₹2.4 L/yr - ₹6 L/yr

Guest Service Associate

(15 salaries)
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₹1.1 L/yr - ₹3.6 L/yr

Team Lead

(10 salaries)
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₹1.7 L/yr - ₹5.8 L/yr

Housekeeping Supervisor

(10 salaries)
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₹2.4 L/yr - ₹4 L/yr

Commis Chef

(10 salaries)
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₹1.8 L/yr - ₹5.5 L/yr

Front Office Executive

(8 salaries)
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₹2.5 L/yr - ₹4 L/yr

Food & Beverage Associate

(8 salaries)
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₹1.7 L/yr - ₹2.6 L/yr

Senior Sales Manager

(7 salaries)
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₹10.5 L/yr - ₹12 L/yr

Demi Chef DE Partie

(7 salaries)
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₹2.2 L/yr - ₹7.4 L/yr

Chef DE Partie

(6 salaries)
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₹3.1 L/yr - ₹5 L/yr

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Shangri-la Hotels & Resorts FAQs

When was Shangri-la Hotels & Resorts founded?
Shangri-la Hotels & Resorts was founded in 1971. The company has been operating for 54 years primarily in the Hospitality sector.
Where is the Shangri-la Hotels & Resorts headquarters located?
Shangri-la Hotels & Resorts is headquartered in Hong Kong.
How many employees does Shangri-la Hotels & Resorts have in India?
Shangri-la Hotels & Resorts currently has more than 800+ employees in India. Food, Beverage & Hospitality department appears to have the highest employee count in Shangri-la Hotels & Resorts based on the number of reviews submitted on AmbitionBox.
Does Shangri-la Hotels & Resorts have good work-life balance?
Shangri-la Hotels & Resorts has a Work-Life Balance Rating of 3.9 out of 5 based on 200+ employee reviews on AmbitionBox. 84% employees rated Shangri-la Hotels & Resorts 4 or above, while 16% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Shangri-la Hotels & Resorts work-life balance reviews for more details
Is Shangri-la Hotels & Resorts good for career growth?
Career growth at Shangri-la Hotels & Resorts is rated fairly well, with a promotions and appraisal rating of 3.6. 84% employees rated Shangri-la Hotels & Resorts 4 or above, while 16% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Shangri-la Hotels & Resorts promotions/appraisals reviews for more detailed insights.
What are the pros of working in Shangri-la Hotels & Resorts?
Working at Shangri-la Hotels & Resorts offers several advantages that make it an appealing place for employees. The company is highly rated for skill development, company culture and job security, based on 200+ employee reviews on AmbitionBox.
Shangri-la Hotels & Resorts Overview
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