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ITC Hotels Guest Service Associate Reviews

based on 92 reviews
Updated 19 Nov, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.2

Job Security

3.9

Company culture

3.9

Skill development

3.7

Work-Life balance

3.6

Work Satisfaction

3.4

Salary & Benefits

3.3

Promotions/Appraisal

Top Mentions in ITC Hotels Guest Service Associate Reviews

92 reviews found

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People also ask about ITC Hotels's Guest Service Associates

Is ITC Hotels a good place to work for Guest Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 92 employee reviews, it's clear that most guest service associates have a positive experience working at ITC Hotels. Job Security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about job security and career growth on AmbitionBox.
Does ITC Hotels pay their Guest Service Associates well?
According to AmbitionBox reviews, ITC Hotels guest service associates rate their salary and benefits at 3.4 out of 5, based on 92 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ITC Hotels's guest service associates salaries here and to read reviews specifically about salary and benefits at ITC Hotels for guest service associates, click here.
How is the work culture at ITC Hotels for Guest Service Associates?
Work culture at ITC Hotels for guest service associates is rated 3.9 out of 5 by 92 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at ITC Hotels for guest service associates, click here.
How is the job security at ITC Hotels for Guest Service Associates?
Based on 92 reviews on AmbitionBox, ITC Hotels's guest service associates rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ITC Hotels, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ITC Hotels for guest service associates, click here.

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Gender Based Ratings for ITC Hotels Guest Service Associate

based on 81 reviews
4.1
Rated by 16 Women

Rated 4.2 for Job Security and 3.8 for Skill Development

women
4.2
Rated by 65 Men

Rated 4.1 for Job Security and 4.0 for Company Culture

men

Working Days for ITC Hotels Guest Service Associate

based on 92 reviews
Rotational Shift
74%
Monday to Saturday
13%
Other
13%

Work Timings for ITC Hotels Guest Service Associate

based on 92 reviews
Flexible timing
Strict (12pm - 11.30pm)
Strict (10pm - 9am)
61%
4%
2%
33% employees reported other strict timings

Shift Timings for ITC Hotels Guest Service Associate

based on 92 reviews
Day shift
Night shift
67%
33%

Business Travel for ITC Hotels Guest Service Associate

based on 92 reviews
No travel
56%
Within city
36%
Within country
5%
International travel
3%
ITC Hotels Guest Service Associate Salary
based on 250 salaries
₹1 L/yr - ₹4.2 L/yr
11% more than the average Guest Service Associate Salary in India
View more details
freemeal
Free meal
8 total responses
cab
Office cab/shuttle
6 total responses
healthInsurance
Health insurance
4 total responses
officeGym
Office gym
2 total responses
+4 more benefits
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