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Hyatt Regency

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4.1

based on 1.3k Reviews

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Hyatt Regency Guest Service Associate Reviews

Updated 19 Feb, 2025
Overall Rating
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4.2/5
based on 48 reviews

Rating distribution

Category Ratings

4.4

Skill development

4.2

Job security

4.1

Work satisfaction

3.9

Salary

3.7

Company culture

3.5

Work-life balance

3.4

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What employees say about Hyatt Regency?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

85% employees reported

Flexible timing

Flexible timing

72% employees reported

No travel

No travel

57% employees reported

View more detailed insights

Gender based rating

4.5
female

Rated by Women

9 reviews

4.0
male

Rated by Men

34 reviews

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Top Mentions in Hyatt Regency Guest Service Associate Reviews

48 reviews found

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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More about working at Hyatt Regency

People also ask about Hyatt Regency's Guest Service Associates

Is Hyatt Regency a good place to work for Guest Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 48 employee reviews, it's clear that most guest service associates have a positive experience working at Hyatt Regency. Skill development holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.4.
Does Hyatt Regency pay their Guest Service Associates well?
According to AmbitionBox reviews, Hyatt Regency guest service associates rate their salary and benefits at 3.9 out of 5, based on 48 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Hyatt Regency's guest service associates salaries here and to read reviews specifically about salary and benefits at Hyatt Regency for guest service associates, click here .
How is the work culture at Hyatt Regency for Guest Service Associates?
Work culture at Hyatt Regency for guest service associates is rated 3.7 out of 5 by 48 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Hyatt Regency for Guest Service Associates?
Based on 48 reviews on AmbitionBox, Hyatt Regency's guest service associates rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Hyatt Regency, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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Hyatt Regency Guest Service Associate Reviews by Locations

Hyatt Regency Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 48 Hyatt Regency reviews submitted by Hyatt Regency employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hyatt Regency is the right company for you. 85% of employees ...reported the working days at Hyatt Regency as Rotational Shift. 72% employees reported the work timings at Hyatt Regency as Flexible timing. Read more
Hyatt Regency Guest Service Associate Salary
based on 131 salaries
₹1.2 L/yr - ₹5 L/yr
11% more than the average Guest Service Associate Salary in India
View more details
Employee Benefits for Hyatt Regency Guest Service Associate
freemeal
Free meal
5 total responses
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
1 total response
+3 more benefits
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